Red Star Kim

JULY 13, 2023

My takeaways from the insightful facilitators and panellists were: Recruitment of lawyers is down on previous years whereas business support is up Increase in tax hires in law firms Increase in marketing roles (exceeding 2019 numbers) Whilst training/learning roles shrunk compared to 2019 there was an increase in employee relations roles Legal sector (..)

Management 130

Management Remote Working Acquisition Finance 130

Red Star Kim

NOVEMBER 9, 2023

Book review: The Strategy Book by Max McKeown Author and book overview of The Strategy Book Author Max McKeown, with both an MBA and PhD from Warwick Business School, is a strategy and innovation coach for leading companies. Unusually, he has accolades for both customer service and human resources. A strategist cannot get lost in the detail”.

Strategic Thinking 147

Strategic Thinking Decision-making Innovation Facilitation 147

Red Star Kim

MARCH 30, 2023

I’m excited to announce that the Managing Partners’ Forum has just launched a series of six modules for an innovative leadership development programme for firm-wide leaders of small and medium sized professional services firms. Versions for divisional, functional and aspiring leaders are expected in 2024.

Leadership 130

Leadership Emotional Intelligence Digital Transformation Management 130

Red Star Kim

SEPTEMBER 14, 2023

He introduced the sector’s first management excellence awards (securing the FT and Harvard as knowledge partners) whilst spearheading the innovative “unsung heroes” campaign for business support professionals.

Management 130

Management Leadership Innovation Government 130

Zendesk

APRIL 3, 2023

According to the Zendesk Customer Experience Trends Report 2023 , 73 percent of customers expect more interactions with AI in their daily life. Invest in endless aisles An endless aisle is an innovative solution that blurs the lines between in-store and online shopping. Those sessions have a successful conversion rate of 65 percent.”

Retail 98

Retail eCommerce Digitalization Artificial Intelligence 98

Red Star Kim

SEPTEMBER 8, 2023

This week’s PM Forum training workshop “Commerciality: Finance, Pricing, Innovation and Research” was attended by delegates from law, accountancy and insolvency firms. Second, I observed that often in professional services marketing and business development we have minimal involvement in research, innovation, product development and pricing.

Procurement 113

Procurement Value Proposition Finance Artificial Intelligence 113

Red Star Kim

DECEMBER 22, 2022

The Economist – The year in 2023 (subscription required The World Ahead 2023 | The Economist ) is a good starting point for any PESTLE analysis. 62% of their superforecasters suggest global growth in 2023 (as measured by IMF) will be between 1.5% Commerciality – Finance, pricing, innovation and research (kimtasso.com).

Supply Chain 147

Supply Chain Government Transportation Digital Transformation 147

Sales Gravy

DECEMBER 12, 2024

Discover how the craft beer industry has blended innovation and tradition to become a cultural phenomenon. Key Takeaways: Resilience in Craft Beer Market: Despite challenges in the beer industry, craft beer gained a 13% increase in market share in 2023, weathering the storm better than large-scale breweries.

Supply Chain 97

Supply Chain Innovation Sales Marketing 97

Planview

JANUARY 22, 2024

As we welcome the new year, we asked our team of product innovation experts and thought leaders to identify trends they’re seeing across the industry and within our customer implementations. Trend #1: Greater Financial Scrutiny on New Product Development Balanced Against Innovation Opportunity While the U.S.

Innovation 69

Innovation Management Supply Chain Digital Transformation 69

Customer Think

JUNE 3, 2023

Ironically, at the same time, CCMC’s 2023 National Rage Study (ragestudy@customercaremc.com), showed that more than 21 percent of consumers failed to complain – even […] ” survey which starts, “Everything is ok, isn’t it?” ” as well as the blizzard of transaction surveys we all now receive.

Customer Experience 96

Customer Experience Innovation B2B 96

Hubspot Sales

JANUARY 12, 2024

In 2023 the country saw 6.5m+ foreign visitors – the government aims to triple that number and attract $24.5B At this year’s Consumer Electronics Show (the world’s biggest consumer electronics expo), 116 Korean ventures took home the CES Innovation Awards, setting a record. of funds injected in 2023. of funds injected in 2023.

Business Growth 116

Business Growth Government Innovation Digitalization 116

The Center for Sales Strategy

OCTOBER 24, 2023

Today, our guest is Stephanie Slagle, Vice President and Chief Innovation Officer at Graham Media Group. For each week in October, we have an amazing slate of women sales leaders who will be sharing their unique insights.

Innovation 85

Innovation Media Sales 85

Agile CRM

NOVEMBER 29, 2022

They are also focusing on providing innovative solutions such as artificial intelligence and machine learning-based tools, which allow marketers to customize their campaigns and deliver more personalized messages to their target audience. The post Best Email Marketing Tools in 2023 appeared first on Agile CRM Blog.

Marketing 98

Marketing Media Software Software 98

MDI Training

JUNE 26, 2023

“The Future of Learning in London: 3 Highlights of Learning Technologies 2023” The Learning Technology 2023 in London was a groundbreaking event that showcased the latest developments in learning and technology. The event attracted a wide range of diverse vendors who wowed the attendees with innovative solutions.

e-Learning 52

e-Learning Artificial Intelligence Digital Transformation Leadership 52

Nutshell

JULY 19, 2023

Today, the Business Intelligence Group named Nutshell a Product of the Year in the 2023 Sales and Marketing Technology Awards program, also known as The Sammys. The post Nutshell Wins the 2023 Sammy for Product of the Year appeared first on Nutshell.

Small Business 62

Small Business Innovation CRM Organization 62

Cosawi

NOVEMBER 26, 2024

Unlocking the SAM Journey Through Center of Excellence, Executive Engagement, & ABM Mastery By Dominique Côté Owner and Founder, Cosawi Disruption continues to drive innovation across industries, reshaping how businesses engage with customers. In 2024, we’re witnessing rapid changes as companies adapt to.

Innovation 52

Innovation Account Management Account Planning Decision-making 52

Envisio

SEPTEMBER 20, 2023

The 2023 ICMA Annual Conference is almost here! Taking place in Austin, Texas, from September 30th to October 4th, 2023, this event offers exceptional opportunities for leadership development, professional growth, networking, and top-notch programming that you definitely won’t want to overlook! to 09:30a.m. to 09:30a.m.

Government 52

Government e-Learning Leadership Innovation 52

CMOE

DECEMBER 21, 2023

As 2023 comes to a close, it is the perfect time to reflect on lessons we’ve learned throughout the year and plan for 2024’s uncertainties. To understand your learning journey in 2023, record your answers to the following questions: 1. What new skills and knowledge did you learn throughout the year?

Strategic Thinking 64

Strategic Thinking Facilitation Prioritization Innovation 64

Customer Think

FEBRUARY 2, 2023

2023 is in full swing and, as with every year, the goal for small and medium-sized businesses (SMBs) is to improve over the year prior and achieve new benchmarks, likely regarding conversion rates, customer experience and, of course, the company’s bottom line.

Software 59

Software Software Organization CRM 59

Arpedio

MAY 10, 2023

ARPEDIO Recognized in 2023 Account-Based Selling Technologies Landscape Report by Forrester ← Back to blog Copenhagen, Denmark. May 15, 2023. ARPEDIO’s innovative solutions align with the market definition and key capabilities outlined in the report. Superior together.

Account Planning 52

Account Planning Innovation Stakeholders Government 52

MDI Training

DECEMBER 4, 2023

Advancing AI Integration at UNIQA: A Future Focus Iris Brachmeier , Group Chief People Officer of UNIQA Insurance Group AG since August 2023 and therefore responsible for international HR , provides insights into the company’s groundbreaking transformation up to 2025 in an interview with our colleague Melanie Holzner.

Artificial Intelligence 105

Artificial Intelligence Digital Transformation Leadership Digitalization 105

NG Data

DECEMBER 6, 2023

Banks face challenges from oversight, innovation, and competition. Source The post Global Banking Annual Review 2023: The Great Banking Transition appeared first on NGDATA. Despite past issues, the last 18 months have been the best period for global banking since 2007.

Banking 52

Banking Innovation 52

Showpad

OCTOBER 4, 2023

Showpad is honored to announce that we have been named a Leader in The Forrester Wave : Sales Readiness Solutions, Q4 2023 report. Source: Forrester Wave : Sales Readiness Solutions, Q4 2023 The right sales enablement solution must empower sellers to become trusted advisors.

Innovation 52

Innovation Sales Publishing Marketing 52

MDI Training

NOVEMBER 14, 2023

Artificial Intelligence as a Co-Trainer in Leadership Development In a world that is constantly evolving, we at MDI always strive to be at the forefront of finding innovative ways to promote and sustainably improve leadership development. LinkedIn Download our International Whitepaper: What serves you next? Our collaboration with the.

Leadership 105

Leadership Artificial Intelligence Digital Transformation Digitalization 105

Arpedio

JUNE 1, 2023

Key Takeaways From SAMA 2023 Annual Conference ← Back to blog Once again, The Strategic Account Management Association (SAMA) brought together sales and strategic account management professionals from around the globe for their annual conference. Below, we’ve gathered our highlights and key takeaways from our time at #SAMAcon 2023.

Co-Creation 52

Co-Creation Account Management Account Planning B2B 52

Planview

OCTOBER 16, 2023

The State of Value Stream Management Report 2023 , in particular, stands out due to its inclusivity, drawing data from respondents across various organizational sizes, ranging from nimble startups with 1-99 employees to massive enterprises boasting 50,000+ personnel.

Management 64

Management Stakeholders Healthcare Manufacturing 64

Red Star Kim

JUNE 1, 2023

Focussing on client needs to differentiate was covered in April 2023 Pitch points from a pitching and tendering training workshop (kimtasso.com) and positioning arose in May 2022 Five Spice Girl lessons from a pitching workshop (May 2022) (kimtasso.com). For example: Client satisfaction benchmarks – How do you measure up?

Value Proposition 130

Value Proposition Innovation Marketing Media 130

Red Star Kim

DECEMBER 12, 2023

For complex projects we must collaborate with those in other functional specialisms such as finance, technology, people and innovation. Functional specialists – Within the firm we must understand and be able to work with different specialists within the marketing team. And in external agencies.

Marketing 130

Marketing Emotional Intelligence Management Leadership 130

Nutshell

AUGUST 2, 2023

Keep reading for a list of the best lead management software options of 2023 that make tracking and managing your leads a piece of cake! The 8 best lead tracking software options of 2023 Here are our top lead tracking software options for 2023: Nutshell Zendesk Keap Freshsales HubSpot Sales Hub Salesforce Sales Cloud Insightly Zoho CRM 1.

Software 62

Software Software CRM e-Learning 62

ACT

APRIL 13, 2023

They failed to innovate and evolve with changing market dynamics. In 2023, that means keeping an eye on important new trends like artificial intelligence , video marketing, automation , and more. In 2023, that means keeping an eye on important new trends like artificial intelligence , video marketing, automation , and more.

Marketing 52

Marketing Artificial Intelligence Advertising Media 52

MDI Training

JUNE 26, 2023

It is important to have an eco-centric mindset (sustainable consumption both privately and as a company), to plan for the long term , and to innovate new, environmentally friendly methods and models. June 2023 | Leadership Impact , Leadership Tips , MDI Inside | 0 Comments Why Should We Lead More Sustainably? by Aline | 26.

Digital Transformation 98

Digital Transformation Leadership Transportation Digitalization 98

Customer Think

MAY 12, 2023

This prompted businesses to transition 90% of contact centers to remote and hybrid models, while seeking innovative solutions to deliver personalized […] The Covid-19 crisis led to a surge in call volumes and a decline in customer service agents, with incoming calls skyrocketing nearly 300% during the initial months.

Innovation 78

Innovation 78

Planview

SEPTEMBER 20, 2023

We recognize Chevron with the 2023 Vision Award due to their application of advanced data modeling techniques onto a well-established strategic portfolio management process. In 2023, the company rolled out AgilePlace and ProjectPlace to manage and align their 2027 strategic initiatives.

Energy and Utilities 59

Energy and Utilities Banking Supply Chain Government 59

Customer Think

FEBRUARY 16, 2023

In the past few weeks, we have seen organizations announce massive layoffs (more than 150000 people have been let go in the past 3 months alone. On the other hand, organizations complain that they are unable to find and retain good talent.

Organization 81

Organization Innovation 81

Hubspot Sales

MARCH 19, 2024

Big parties take longer to serve, and the extra income isn’t worth the hassle (Groups of 6+ made up only 8% of the 2023 reservations booked on Resy). Sign up for our weekly Trends email , filled with all sorts of data, deep dives, and fun trend insights for business builders and innovative professionals. Parties of one.

Internet 111

Internet Profitability Innovation 111

Red Star Kim

MAY 2, 2023

LinkedIn in-demand soft skills for 2023 In February 2023 The Most In-Demand Skills for 2023 | LinkedIn argued: “Global talent shortages have reached a 16-year high, as 75% of employers can’t find the talent they need with the right blend of technical and soft skills”.

Emotional Intelligence 100

Emotional Intelligence Leadership Decision-making Publishing 100

Showpad

FEBRUARY 8, 2023

“We are gratified to read all these G2 reviews and inspired to continue innovating for our customers.” Now, the Best Software rankings that you made happen More than 80 million software buyers every year use G2 to make informed buying decisions based on authentic peer reviews.

Software 98

Software Software Innovation Decision-making 98