Remove 2025 Remove Digitalization Remove Software
article thumbnail

What is digital transformation? Definition, examples & importance

Zendesk

Digital transformation was already vital to surviving in the ever-evolving digital economy and meeting the ever-increasing customer expectations it generates. The importance of digital transformation isn’t under question. What is digital transformation? Digital transformation examples. That’s table stakes.

article thumbnail

The Fourth Industrial Revolution: How automation and AI will impact manufacturing

Zendesk

Now, the Fourth Industrial Revolution is taking shape, characterized by “a fusion of technologies that is blurring the lines between the physical, digital, and biological spheres.”. trillion in value by 2025. For those in the manufacturing space, there are a few key trends to watch for: Advances in digital technology.

article thumbnail

Digital Health Industry Value Chain: Deep Dive

Flevy

The Digital Health industry is at the forefront of transforming healthcare delivery by integrating cutting-edge technology with traditional healthcare practices. Maintaining a robust value chain in the Digital Health sector is crucial for ensuring accessibility, efficacy, and patient engagement.

article thumbnail

Streamlining the Sales Experience in Digital Key Account Management

DemandFarm

We have transitioned to cloud-based and software selling models, shifting our focus to the customer’s product experience. The seamless integration of digital tools into the sales process has resulted in a more efficient and effective sales experience for both buyers and sellers.

article thumbnail

What type of B2B sales will still exist in 50 years?

QYMATIX

Sales today – Digitalization drives sales forward – faster. Some companies are already applying customer churn prediction software to tackle this problem. Digitalization drives sales forward - faster. Like most disruptions, digital sales are getting off to a shaky start. Just consider where digital retail is today.

article thumbnail

Top CRM trends for 2021

Insightly

IoT stands for “the internet of things” and is used to describe a network of physical objects that are tied to the internet through sensors, scanners, software, and other technologies. One of the main purposes of connecting the physical and digital worlds is the exchange of information. Voice & conversational AI.

CRM 98
article thumbnail

Five sales trends to watch for 2022

Zendesk

Embrace technology and digital sales. In our 2021 sales trends report , we found that 41 percent of sales leaders say customers want to communicate more digitally and 38 percent say customers want to make more purchases online. Gartner analytics predicts a whopping 80 percent of B2B sales interactions will occur digitally by 2025.