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In 2026, SaaS spending by SMBs is projected to reach $291 billion , constituting 63% of total global spendings. Book demo Evaluate The metrics for measuring process success should include not only revenue, but also customer acquisition, sales cycle duration, average deal size, and customer satisfaction.
In fact, Gartner shows that 75% of the highest growth companies will have a dedicated RevOps model by 2026. CRMs facilitate efficient communication and data flow between teams. Marketing ROI metrics Customer acquisition cost (CAC) : The cost to acquire a new customer.
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