Insightly

MARCH 11, 2021

The history of customer relationship management spans over five decades and has spurred the continuous evolution of CRM technology. billion by the year 2027 , exhibiting a growth rate of 11.6%. It’s a lucrative business. To meet customer-centric goals, new CRM tools with greater precision are being developed.

CRM 98

CRM Artificial Intelligence Cybersecurity Internet 98

Zendesk

JANUARY 10, 2023

billion by 2027. 79% of organizations already are or will start outsourcing customer support this year. Despite the pandemic’s many disruptions, a Gartner poll of customer service leaders shows that the top priorities for organizations are to grow their business and improve operational excellence.

Management 52

Management Customer Experience Remote Working Decision-making 52

SuperOffice

JANUARY 4, 2021

However, to take full advantage of CRM software’s potential, let’s analyze 4 core features that help companies increase their revenue and relationship-based growth. Building relationships and customer experiences. This puts a lot of pressure on companies to up their game or lose their customers to competitors.

CRM 52

CRM Software Software Decision-making 52