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Customer-centric organizations have grown to deliver amazing value and are important to create a truly ‘digital-native’ ethos. The need for a customer-centric executive team in a B2B SaaS organization has grown with the COVID-19 pandemic. The CEO needs to be clear that the customer is the core personnel of the organization.
Customer-centric organizations have grown to deliver amazing value and are important to create a truly ‘digital-native’ ethos. The need for a customer-centric executive team in a B2B SaaS organization has grown with the COVID-19 pandemic. The CEO needs to be clear that the customer is the core personnel of the organization.
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