MDI Training

FEBRUARY 27, 2023

A full year before we plunged into the chaos of the COVID-19 pandemic, Marc Benioff, CEO of Salesforce, made this urgent appeal to his contemporaries at the 2019 Business Roundtable Forum: “The purpose of business now transcends shareholders. In fact, McKinsey calculates that most S&P 500 companies will disappear by 2027.

Leadership 98

Leadership Shareholders Digital Transformation Meetings 98

SmartKarrot

APRIL 21, 2022

Deloitte estimates that by 2027 half of the listed 500 firms will be replaced if they do not adapt to the digital processes and customer success. The need for a customer-centric executive team in a B2B SaaS organization has grown with the COVID-19 pandemic. The customer has more power than before and multiple options at their fingertips.

Customer Life Cycle 10

Customer Life Cycle Digitalization Cybersecurity Shareholders 10

SmartKarrot

APRIL 21, 2022

Deloitte estimates that by 2027 half of the listed 500 firms will be replaced if they do not adapt to the digital processes and customer success. The need for a customer-centric executive team in a B2B SaaS organization has grown with the COVID-19 pandemic. The customer has more power than before and multiple options at their fingertips.

Customer Life Cycle 10

Customer Life Cycle Digitalization Cybersecurity Shareholders 10