ClearPoint Strategy

DECEMBER 10, 2021

The city’s first step in taking a “for-profit” approach to organizational strategy was to create the “ Germantown Forward 2030 ” vision. The 2030 vision was built over a methodical, one-year process by a 30-person steering committee and incorporated input from more than 200 citizens. Work with vendors to innovate and drive value.

Organization 98

Organization Computers and Electronics Banking Government 98

Zendesk

APRIL 7, 2021

put it during the National Retail Federation’s Big Show 2021, the antiseptic motions of customers and associates “became sterile for my health but deadly for my shopping experience.” Not just acceleration of adoption but a true compression—everything we expected to take until 2030 to accomplish happened in months last year.”.

Retail 64

Retail eCommerce Digital Transformation Digitalization 64

Planview

JANUARY 31, 2023

A 2021 survey of global business leaders conducted by consulting firm Protiviti predicts “a disruptive decade fueled by innovation that creates new markets and eventually disrupts existing markets, displacing established incumbents that fail to adapt.” Some key benefits of real-time product portfolio analysis include: Smarter innovation.

Stakeholders 59

Stakeholders Prioritization Decision-making Innovation 59

DemandFarm

OCTOBER 15, 2024

A recent McKinsey study predicts that AI could replace ~30 percent of work hours by capitalizing on autonomous AI by 2030. The Future of AI in KAM As AI technology continues to evolve, we can expect to see even more innovative applications in account management. That’s a lot of human work hours up for grabs by robots!

Key Account Management 52

Key Account Management Account Management Management Decision-making 52

Insightly

MARCH 11, 2024

The history of customer relationship management spans over five decades and has spurred the continuous evolution of CRM technology. billion by the year 2030 , exhibiting a growth rate of 12%. Customer experience (CX) and satisfaction are some of the driving forces behind modern business success. It’s a lucrative business.

CRM 52

CRM Artificial Intelligence Cybersecurity Internet 52

Insightly

MARCH 11, 2024

The history of customer relationship management spans over five decades and has spurred the continuous evolution of CRM technology. billion by the year 2030 , exhibiting a growth rate of 12%. Customer experience (CX) and satisfaction are some of the driving forces behind modern business success. It’s a lucrative business.

CRM 52

CRM Artificial Intelligence Cybersecurity Internet 52

Insightly

JULY 2, 2024

Therefore shows some interesting patterns of the diffusion of innovation across the sales landscape. Often, the owner would add personal information about the contact – spouse’s name, kids’ names, favorite place to vacation – to be able to personalize the conversations and interactions with customers and contacts.

CRM 52

CRM Software Software Artificial Intelligence 52