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Top CRM trends

Insightly

billion by the year 2030 , exhibiting a growth rate of 12%. Another way that AI can show up in CRM is by helping to grade and score leads so that the highest quality leads are prioritized. The history of customer relationship management spans over five decades and has spurred the continuous evolution of CRM technology.

CRM 52
article thumbnail

Top CRM trends

Insightly

billion by the year 2030 , exhibiting a growth rate of 12%. Another way that AI can show up in CRM is by helping to grade and score leads so that the highest quality leads are prioritized. The history of customer relationship management spans over five decades and has spurred the continuous evolution of CRM technology.

CRM 52
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11 AI Predictions in Sales for the Next Year [Data + Expert Tips]

Hubspot Sales

billion by 2030 , growing at a CAGR of 12.62% from 2022 to 2030. In 2023, most companies will use chatbots to automate administrative tasks such as greeting potential customers, qualifying leads, booking meetings, and answering FAQs to allow sales reps to prioritize more meaningful activities requiring human expertise.