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Not only has customer engagement reached record highs, but teams have also been juggling longer hours and the isolation of remotework. Adding tools to improve remotework. trillion by 2030 , if left unchecked. There’s no doubt that it’s been a crazy year , for everyone, including customer support agents.
According to PwC Research, 83 percent of employers believe that remotework has been successful for their company. Millennials and GenZers are on track to make up roughly 75 percent of the workforce by 2030, and 41 percent of that group say they prefer to communicate electronically at work rather than in person or even over the phone.
Here are just a few areas that have experienced profound change over the last couple of years – and that directly impact the role of HR: Remote sales AI Self-serve culture Automation Remoteworking We’ve covered the issue of remoteworking and sales as they relate to trust building, but the technological revolution of AI and associated practices (..)
Apple recently announced its intention to achieve net-zero emissions by 2030 and decarbonize its supply chain through measures like working with suppliers who use 100 percent renewable energy. The challenge of remotework. The company has also invested in its own renewable energy plants.
Additionally, the same business leaders guessed that disruption would be an even more significant threat by 2030. And they need to be able to co-work and collaborate across locations and disciplines, especially as hybrid and remotework environments grow more popular. It starts with adaptability.
Starbucks aims to cut its carbon, water, and waste footprint in half by 2030. Reduced operational expenses Say you decide to reduce your carbon footprint by switching your workplace to a remote or hybrid workspace. This company has operated 100 percent remotely since 2007. But why should you go green ?
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