SBI

JULY 1, 2020

Account managers are able to make intentional connections by using relationship mapping tools that map key stakeholders and their influence on the buying decisions at their organization. In too many organizations, account planning is treated as the exclusive domain of sales.

Account Planning 72

Account Planning Decision-making Stakeholders Leadership 72

SmartKarrot

MARCH 8, 2022

In celebration of International Women’s Day, we are honored to present our Top 50 Women Leaders in Customer Success to Follow list for 2022, celebrating 50 influential women leaders and their inspiring stories of strength and success. Her diverse yet unique skills include customer life cycle optimization from pre-sales.

Customer Success 21

Customer Success Co-Creation Customer Experience Leadership 21

KAMCast

OCTOBER 13, 2021

KILLER QUESTIONS SEGMENT In each episode we ask you, our listener, a killer question that is designed to get you reflecting on your business, your KAM Culture and where changes in thinking and behaviour could lead to increased customer success.

Sales Environment 40

Sales Environment B2B Key Account Management Healthcare 40

SmartKarrot

MAY 15, 2023

In the fast-paced and ever-evolving world of business, nurturing strong and lasting relationships with key clients is crucial for success. Key Account Management (KAM) is the art of strategically managing and nurturing these vital accounts, unlocking their full potential and driving long-term growth. Amazon Link 2.

Key Account Management 10

Key Account Management Account Management Management Suppliers 10

SmartKarrot

NOVEMBER 11, 2020

The customer success space primarily strives on building optimal, long-lasting relationships over the course of time. In such a case, it is of high pertinence that they come up with a customer success org structure. It is a given that your customer’s success is your success. Customer Success Managers.

Customer Success 12

Customer Success Onboarding Account Development Customer Experience 12

SmartKarrot

APRIL 6, 2021

Role: Director of Customer Success Location: Boca Raton, FL, US Organization: GRUBBRR As a Director of Customer Success, you will collaborate with sales and operational leadership to ensure business objectives are aligned, effectively create a bridge between the departments to ensure accuracy and ensure metrics are being met.

Customer Success 10

Customer Success Digital Transformation Onboarding Account Development 10

SmartKarrot

APRIL 1, 2021

Role: Director of Customer Success Location: Remote, Henniker, NH, US Organization: Barefoot Technologies As a Director of Customer Success, you will lead a team focused on driving adoption and retention through Customer Success programs. Achieve sales targets set by the Company Sales Director.

Customer Success 10

Customer Success Onboarding Account Management Facilitation 10

SmartKarrot

JANUARY 6, 2021

Role: VP, Customer Success Location: Greater Minneapolis-St. Get alignment with ELT, Sales, Marketing, Product, and Finance around Customer Success strategy and execution. Work with the Sr Leadership team to establish executive relationships with the largest strategic accounts. Apply here: [link].

Customer Success 10

Customer Success Finance Account Development Onboarding 10

SmartKarrot

APRIL 29, 2021

Role: Director of Customer Success (Nonprofit) Location: San Francisco Bay Area, US Organization: Windfall As a Director of Customer Success, you will train, develop, and mentor a team of Customer Success Managers. Build relationships and maintain the health of your accounts.

Customer Success 10

Customer Success Value Proposition Stakeholders Finance 10

SmartKarrot

JANUARY 10, 2023

Role: Customer Success Lead Location: Remote, Canada Organization: Testimonial Hero As a Customer Success Lead, you will be developing and managing value-based relationships with the highest-value accounts with a focus on agreement completion and retention. Apply here: [link].

Customer Success 19

Customer Success Supply Chain Co-Creation Client Onboarding 19

SmartKarrot

NOVEMBER 18, 2020

Role: Director, Customer Success Location: Toronto, Ontario, Canada Organization: Book4Time Inc. As a Director of Customer Success, you will assume direct responsibility for a handful of extremely strategic customers in providing a white-glove level of Customer Success. Ensure Smartly.io

Customer Success 10

Customer Success Onboarding Finance Leadership 10