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While many companies are hyper-focused on making the sale, building lasting relationships with customers is an essential aspect of achieving sustainable businessgrowth. When establishing a new customer account, the business should perform due diligence to determine if taking the account is in the best interest of the bottom line.
Apply here: [link] Role: Customer Success Director Location: New York, NY, US Organization: MadHive As a Director of Customer Success, you will assign and delegates the appropriate team members to own accounts. Develops a playbook for CSM/CSA to follow for a particular account, including a plan of attack for onboarding & kick-off call.
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