Remove Account Development Remove Communication Remove Onboarding
article thumbnail

Account Executive vs Account Manager: Key Differences

Arpedio

Who is an Account Manager? Once the client is onboarded, the Account Manager plays a crucial role in maintaining and nurturing that relationship. The ultimate measure of success for this role mirrors in honing the craft of persuasive communication—convincing potential clients of the value proposition offered.

article thumbnail

How to Kick Off Your SaaS Sales Career

Hubspot Sales

When an SDR has vetted a prospect, they'll pass the potential lead to Account Executives (AEs). Because they'll be speaking directly with people, SDRs need to have top-notch communication skills , the ability to listen actively, and the resilience to stay positive even when a call doesn't go as expected.

Sales 116
article thumbnail

Jan 03 – Customer Success Jobs 

SmartKarrot

Hire, lead, manage and mentor Onboarding and implementation Success teams within the Customer Success organization. Indirectly lead a team of 41 across Onboarding & Implementation and Success. Direct responsibility for teams within the Customer Success function including onboarding, implementation, and success.

article thumbnail

Dec 02 – Customer Success Jobs 

SmartKarrot

Role: Customer Success Manager Location: Sydney, New South Wales, Australia (Hybrid) Organization: Jenkin Beattie As a Customer Success Manager, you will develop and manage key accounts achieving mutual goals whilst seeking growth within each account. Onboard and train new customers on the solution.

article thumbnail

Apr 04 – Customer Success Jobs

SmartKarrot

As a Customer Success Manager, you will be involved in all aspects of account management, training, support, driving value, and being a trusted client partner by serving as the primary contact for the onboarding of new customers, the training of platform end users, as well as post-go-live support. Organization: Palo Alto Networks.

article thumbnail

Feb 10 – Customer Success Jobs

SmartKarrot

Apply here: [link] Role: VP, Customer Success | B2B SaaS Location: Remote, United States Organization: Displayr As a VP of Customer Success, you will maximize Displayr’s customer satisfaction by leading the post-sale relationship: onboarding, training, and adoption. Acting as the customer’s “trusted advisor.”

article thumbnail

Dec 08 – Customer Success Jobs

SmartKarrot

Role: Customer Success Manager Location: Remote, United States Organization: thinkLaw As a Customer Success Manager, you will perform onboarding training with the partners, ensuring strong adoption and ongoing engagement throughout the partner’s lifetime. Apply here: [link]. Work closely with experts who are there to support you.