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Her portfolio is gilded with leadership roles like board director, investor, COO, and P&L owner. A multi-talented individual, Morika’s experience spans from operationalizing and evangelizing customer success to building CS processes to training, developing, and coaching CS teams. Rachel Provan.
And those people also do get involved in our client account management as well and our accountdevelopment, but certainly our account managers are looking at all of their clients from a strategic perspective in terms of really understanding their pain points, and diagnosing, you know, what does that mean for you as the individual in your business?
I was recently interviewing the head of sustainability at a global hospitality company when she told me an incredible fact: “In the past 12 months, for the first time ever, more investor funds have gone into proven sustainable companies than into non-sustainable companies.” trillion in assets under management at the end of December 2020.
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