SmartKarrot

AUGUST 4, 2022

Solicit and synthesize customer product feedback to advocate for the customer to internal stakeholders. Internal and external key stakeholder management. Development of territory and account development, training and educational plans. Retain and grow client base through identifying cross/up sell opportunities.

Customer Success 19

Customer Success Stakeholders Innovation Facilitation 19

SmartKarrot

MARCH 30, 2023

Role: Senior Customer Success Manager Location: United States (Remote) Organization: Talentify.io As a Senior Customer Success Manager you’ll be focusing on a certain set of accounts and fostering and sustaining relationships with important stakeholders. Direct the customer success teams with visible, daily business leadership.

Customer Success 19

Customer Success Advertising eCommerce Stakeholders 19

SmartKarrot

DECEMBER 2, 2022

Internal and external key stakeholder management. Development of territory and account development, training, and educational plans. Coach individual managers to improve or develop management and leadership competencies. Retain and grow client base through identifying cross/upsell opportunities.

Customer Success 19

Customer Success Onboarding Account Planning Account Development 19

Account Management Skills

APRIL 26, 2023

So now I am on the leadership team, and I oversee all of the back of house operational functions, so people operations, technical operations, financial operations, as well as our project management office or PMO. That works across all of our accounts. Is it when you are meeting the stakeholders? Very clever.

Account Management 40

Account Management Decision-making Stakeholders Management 40

SmartKarrot

MARCH 30, 2023

Role: Senior Customer Success Manager Location: United States (Remote) Organization: Talentify.io As a Senior Customer Success Manager you’ll be focusing on a certain set of accounts and fostering and sustaining relationships with important stakeholders. Direct the customer success teams with visible, daily business leadership.

Customer Success 15

Customer Success Advertising eCommerce Stakeholders 15

SmartKarrot

JUNE 28, 2021

Build relationships and maintain the health of your accounts. Develop relevant content related to data-driven fundraising best practices. Capture and document the developer journey, working cross-functionally to launch product demos, community tutorials and content marketing. Grow and develop the Customer Success team.

Customer Success 10

Customer Success Stakeholders Leadership Facilitation 10

SmartKarrot

MARCH 22, 2021

As a Customer Success Director, you will work closely with the leadership group to retain and grow ReTech’s existing customer base. Advise leadership group and other internal stakeholders on strategies to identify opportunities to further add value to existing ReTech customers.

Customer Success 10

Customer Success Stakeholders Retail Leadership 10

SmartKarrot

MARCH 8, 2022

Her portfolio is gilded with leadership roles like board director, investor, COO, and P&L owner. Disha is currently the Vice President of Customer Success at Freshworks and has over 12 years of experience in Technical Support Leadership and Customer Management. Donna Weber. Emilia D’Anzica. Kellie Capote. Melinda Gonzalez.

Customer Success 21

Customer Success Co-Creation Customer Experience Leadership 21

SmartKarrot

APRIL 6, 2021

Role: Director of Customer Success Location: Boca Raton, FL, US Organization: GRUBBRR As a Director of Customer Success, you will collaborate with sales and operational leadership to ensure business objectives are aligned, effectively create a bridge between the departments to ensure accuracy and ensure metrics are being met.

Customer Success 10

Customer Success Digital Transformation Onboarding Account Development 10

SmartKarrot

JANUARY 6, 2021

Work with the Sr Leadership team to establish executive relationships with the largest strategic accounts. Enable and hold team accountable for identifying and developing upsell opportunities that solve new problems and deliver new value for customers. Apply here: [link].

Customer Success 10

Customer Success Finance Account Development Onboarding 10

Account Management Skills

MARCH 20, 2023

I have worked in many different kinds of assets of account management, I mean the full spectrum, I have done roles, which have been very hybrid and touched a little bit on project delivery and account management. So both of them have very different skills and competencies.

Digitalization 52

Digitalization Account Management Decision-making Management 52

SmartKarrot

JANUARY 10, 2023

Developing Customer Success assets, working collaboratively with Marketing, CX, and Sales teams to establish and refine customer materials and solutions. Refining and adding to the initial strategy laid out in sales for key accounts through collaboration with all key internal and external stakeholders. Apply here: [link].

Customer Success 19

Customer Success Supply Chain Co-Creation Client Onboarding 19

SmartKarrot

NOVEMBER 29, 2022

Identify and manage customer escalations to drive resolution internally with stakeholders and externally with customers. Partner closely with Sales and Customer Success leadership to mitigate churn risk and ensure ongoing customer success in retaining Customers for Life. Apply here: [link] .

Customer Success 19

Customer Success Stakeholders Facilitation Account Development 19

SmartKarrot

NOVEMBER 18, 2020

Collaborate as part of the global customer success leadership team to align and solve bottlenecks in a scalable way. Mentor team members and assist them with their professional development. Provide thought leadership in highly complex projects/programs throughout the pre-sales and initial planning process. Ensure Smartly.io

Customer Success 10

Customer Success Onboarding Finance Leadership 10