SmartKarrot

SEPTEMBER 27, 2021

Build relationships and maintain the health of your accounts. Develop relevant content related to data-driven fundraising best practices. Develop a trusted advisor relationship with clients, understanding their business strategy and KPIs. Deliver onboarding and ongoing user training.

Customer Success 19

Customer Success Stakeholders Onboarding Government 19

SmartKarrot

NOVEMBER 2, 2022

Establish high quality, relevant, service experience across a wide range of customers, including Enterprise, Mid-Market, Agency, and Channel Partners. Manage multiple enterprise accounts; develop positive working relationships with all client touch points.

Customer Success 19

Customer Success Stakeholders Onboarding Finance 19

SmartKarrot

JANUARY 10, 2023

Role: Customer Success Lead Location: Remote, Canada Organization: Testimonial Hero As a Customer Success Lead, you will be developing and managing value-based relationships with the highest-value accounts with a focus on agreement completion and retention. Apply here: [link].

Customer Success 19

Customer Success Supply Chain Co-Creation Client Onboarding 19

SmartKarrot

AUGUST 19, 2022

Work with marketing department on customer communication strategy and nurture campaigns. Oversee the onboarding of new customers, ensuring a seamless experience by drawing on the established best practice and in-depth knowledge. Lead customer triage to prevent customer churn for strategic customers.

Customer Success 19

Customer Success Construction Negotiation Acquisition 19

SmartKarrot

AUGUST 4, 2022

Develop ways to be innovative in Client Success by researching and developing programs that encourage customer advocacy, retention, and product marketing. Work closely with Darktrace Customer Marketing to define and develop content for the customers. Assist with all onboarding of clients.

Customer Success 19

Customer Success Stakeholders Innovation Facilitation 19

SmartKarrot

SEPTEMBER 19, 2022

Leads senior and experienced direct reports and colleagues while holding the team accountable to high standards and developmental goals; holds crew and self accountable to financial targets. Setting clear growth and retention strategy for the assigned market segment.

Customer Success 19

Customer Success Account Planning Retail Account Development 19

SmartKarrot

MARCH 17, 2023

Working effectively with key stakeholders across the organisation will require alignment with Sales on cross-selling and up-selling as well as a focus on selling with a retention focus; alignment with Product and Business Development on guiding Product Roadmap; and alignment with Marketing on guiding Marketing activities to Current Subscribers.

Customer Success 19

Customer Success Account Development Onboarding Stakeholders 19

SmartKarrot

MARCH 8, 2022

Caroline Andreola is a Client Success Strategy professional with product development, product marketing, commercial planning, customer success , and project management skills to name a few. In the last two decades, she has created and led several recognized Customer Success, Sales, and Marketing teams. Caroline Andreola.

Customer Success 21

Customer Success Co-Creation Customer Experience Leadership 21

SmartKarrot

JANUARY 4, 2021

Streamline the customer onboarding process, making it more predictable for sales, operations, and most importantly, our customers. Develop, test, and track core metrics to increase customer engagement and satisfaction so that we can ensure we are providing the value customers expect from our product.

Customer Success 10

Customer Success Customer Life Cycle Onboarding Customer Experience 10

Account Management Skills

MARCH 20, 2023

As Kio says, the pure account management role is very much about understanding the client’s business and market, looking proactively at how the agency can bring more value and having those client improvement conversations. That is when this first part of the process starts it is that onboarding.

Digitalization 52

Digitalization Account Management Decision-making Management 52

SmartKarrot

FEBRUARY 8, 2021

Identify and achieve targets on renewal rates, customer satisfaction, expansions, upsells, and new opportunities in assigned accounts. Develop ScienceLogic champions and generate customer references for the marketing team. Onboarding and servicing new logos while driving the renewal.

Customer Success 10

Customer Success Onboarding Stakeholders Publishing 10

SmartKarrot

NOVEMBER 18, 2020

Inspire customer success across the Customer Success department and throughout the company, working with sales, marketing, product, and finance. Collaborating with the sales, partnerships, and marketing team to develop a regular stream of multi-channel engagement programs to drive product adoption, retention, and customer advocacy.

Customer Success 10

Customer Success Onboarding Finance Leadership 10

SmartKarrot

JUNE 28, 2021

Build relationships and maintain the health of your accounts. Develop relevant content related to data-driven fundraising best practices. Capture and document the developer journey, working cross-functionally to launch product demos, community tutorials and content marketing. Implement metrics and report on progress.

Customer Success 10

Customer Success Stakeholders Leadership Facilitation 10

SmartKarrot

MARCH 3, 2021

Apply here: [link] Role: Customer Success Director Location: New York, NY, US Organization: MadHive As a Director of Customer Success, you will assign and delegates the appropriate team members to own accounts. Develops a playbook for CSM/CSA to follow for a particular account, including a plan of attack for onboarding & kick-off call.

Customer Success 10

Customer Success Finance Facilitation Account Development 10

SmartKarrot

MARCH 10, 2021

This includes assigning accounts, developing staff, and holding them accountable to their responsibilities. Develop and execute success plans to ensure customer growth and product adoption. Working with Product and Marketing to build sales collateral that helps onboard customers.

Customer Success 10

Customer Success Facilitation Account Development Onboarding 10

SmartKarrot

JANUARY 6, 2021

Get alignment with ELT, Sales, Marketing, Product, and Finance around Customer Success strategy and execution. Accountable for successful adoption and value realization for the products and services the customers have purchased and identify new opportunities to expand value within a customer. Aid clients in achieving their goals.

Customer Success 10

Customer Success Finance Account Development Onboarding 10

SmartKarrot

MARCH 22, 2021

Collaborate with the sales, marketing, and product development teams. Develop strategies to grow existing accounts while ensuring quality and cost-effective services. Be able to identify potential growth opportunities – whether that be up-sells or account development opportunities.

Customer Success 10

Customer Success Stakeholders Retail Leadership 10

Hubspot Sales

DECEMBER 6, 2023

If there’s a steady stream of interest and your product has proven its place in the market, it’s time to consider passing the sales baton. Hiring sooner rather than later also gives your new rep the chance to familiarize themselves with the market, gauge interest, and build relationships with potential customers.

Sales 103

Sales Onboarding Innovation Construction 103