Arpedio

JANUARY 11, 2023

In order to do so, you should invest in your account management processes – so you can equip your strategic account managers with the best working environment to manage the complex journey of long-term account development. What Is an Account Manager? No, we don't use Salesforce yet. Let's talk.

Account Management 52

Account Management Management Key Account Management B2B 52

Hubspot Sales

APRIL 27, 2023

My litmus test is to ask 'Would I feel comfortable putting this person in front of a senior stakeholder in a large deal?'" "When speaking with someone looking to get into sales, their interactions with you inform how you'll picture them interacting with customers," Boreham says. " They're right. Always be yourself."

Sales 126

Sales Account Management Communication Sales Management 126

DemandFarm

APRIL 26, 2023

Key account managers work with a range of individuals within a client organization, from end-users to decision-makers to CEOs. They must be able to communicate effectively with different stakeholders and adapt to the client’s changing needs and expectations.

Key Account Management 52

Key Account Management Account Management Interpersonal Skills Management 52

Arpedio

OCTOBER 30, 2023

Ulrik’s vision is clear: empower business professionals with tools that support them in their account-based selling endeavors. Provide them with resources that require bi-weekly reflections with their teams, ensuring they remain proactive and engaged in the account development process. Superior together.

Co-Creation 52

Co-Creation Account Planning Artificial Intelligence Leadership 52

Arpedio

JUNE 16, 2022

By integrating a platform that allows this, sales reps will be able to automate the time consuming and labor-intensive process of identifying multiple opportunities within an account and achieve a complete account picture.

Account Planning 52

Account Planning Account Management B2B Prioritization 52

SmartKarrot

JUNE 27, 2022

Develop relationships and coordinate business reviews with senior leaders at our largest and most critical accounts. Develop a high level of proficiency in understanding our customer’s business needs and the product use cases and approaches that derive maximum value.

Customer Success 3

Customer Success Account Development Stakeholders Account Management 3

SmartKarrot

SEPTEMBER 27, 2021

Build relationships and maintain the health of your accounts. Develop relevant content related to data-driven fundraising best practices. Engage with internal stakeholders to represent customer interests. Management of and update on progress, weekly WIPs, project planning, project escalation, engagement of required stakeholders.

Customer Success 19

Customer Success Stakeholders Onboarding Government 19

SmartKarrot

JANUARY 10, 2023

Developing Customer Success assets, working collaboratively with Marketing, CX, and Sales teams to establish and refine customer materials and solutions. Refining and adding to the initial strategy laid out in sales for key accounts through collaboration with all key internal and external stakeholders. Apply here: [link].

Customer Success 19

Customer Success Supply Chain Co-Creation Client Onboarding 19

SmartKarrot

NOVEMBER 2, 2022

Be the voice of the customer, driving proactive cross-functional alignment and collaboration internally with key stakeholders in Sales, Product, Engineering, and Finance. Manage multiple enterprise accounts; develop positive working relationships with all client touch points.

Customer Success 19

Customer Success Stakeholders Onboarding Finance 19

SmartKarrot

NOVEMBER 29, 2022

Identify and manage customer escalations to drive resolution internally with stakeholders and externally with customers. Active communication management (with learners and other client stakeholders) to drive engagement and solve potential friction points.

Customer Success 19

Customer Success Stakeholders Facilitation Account Development 19

Arpedio

DECEMBER 19, 2023

Develop Targeted Account Lists : Based on your ICP and market research, develop a list of target accounts that are most likely to benefit from your product or service. Relationship Mapping & Org Chart Manage internal and external relationships with key stakeholders. Superior together. Enhance forecast accuracy.

Decision-making 52

Decision-making Account Planning CRM Marketing 52

SmartKarrot

OCTOBER 12, 2022

Develop strategic relationships with key stakeholders to understand their goals and success roadmap. Identify cross organizational opportunities for account growth (expansion and new accounts). Develop upsell & cross-sell opportunities. Ensuring best practices across clients in line with agreed processes.

Customer Success 19

Customer Success Financial Services Banking Onboarding 19

SmartKarrot

JANUARY 3, 2023

Internal and external key stakeholder management. Development of territory and account development, training, and educational plans. Location: Dubai, United Arab Emirates (Hybrid) Organization: HUVIAiR Technologies As a Customer Success Manager, you will manage the accounts of multiple clients. Apply here: [link].

Customer Success 19

Customer Success Onboarding Suppliers Stakeholders 19

SmartKarrot

AUGUST 4, 2022

Solicit and synthesize customer product feedback to advocate for the customer to internal stakeholders. Internal and external key stakeholder management. Development of territory and account development, training and educational plans. Retain and grow client base through identifying cross/up sell opportunities.

Customer Success 19

Customer Success Stakeholders Innovation Facilitation 19

SmartKarrot

MARCH 30, 2023

Role: Senior Customer Success Manager Location: United States (Remote) Organization: Talentify.io As a Senior Customer Success Manager you’ll be focusing on a certain set of accounts and fostering and sustaining relationships with important stakeholders.

Customer Success 19

Customer Success Advertising eCommerce Stakeholders 19

SmartKarrot

DECEMBER 2, 2022

Internal and external key stakeholder management. Development of territory and account development, training, and educational plans. Retain and grow client base through identifying cross/upsell opportunities. Onboard and train new customers on the solution. Support clients and resolve their issues. Apply here: [link].

Customer Success 19

Customer Success Onboarding Account Planning Account Development 19

SmartKarrot

NOVEMBER 11, 2022

Maintain an effective account governance process in collaboration with customers’ key stakeholders as well as the internal account team. Manage customer interactions in a manner that establishes credibility and trust as a business advisor to a specified portfolio of accounts.

Customer Success 3

Customer Success Government Account Development Stakeholders 3

SmartKarrot

SEPTEMBER 19, 2022

Establish and maintain relationships with key stakeholders, strategic account planning and promote internal advocacy. Identify early expansion indicators and relay opportunities to the partners in Account Development. Meet net retention and CSAT/NPS KPIs through data-driven analysis, planning, and execution.

Customer Success 19

Customer Success Account Planning Retail Account Development 19

SmartKarrot

MARCH 17, 2023

Working effectively with key stakeholders across the organisation will require alignment with Sales on cross-selling and up-selling as well as a focus on selling with a retention focus; alignment with Product and Business Development on guiding Product Roadmap; and alignment with Marketing on guiding Marketing activities to Current Subscribers.

Customer Success 19

Customer Success Account Development Onboarding Stakeholders 19

Account Management Skills

APRIL 26, 2023

Yes, what you were saying about having multiple people listening and hearing different perspectives just made me think of how, at the beginning, the two roles worked so closely around stakeholder management and understanding what the different people within the project team might want and need and starting to anticipate those. Very clever.

Account Management 40

Account Management Decision-making Stakeholders Management 40

SmartKarrot

MARCH 30, 2023

Role: Senior Customer Success Manager Location: United States (Remote) Organization: Talentify.io As a Senior Customer Success Manager you’ll be focusing on a certain set of accounts and fostering and sustaining relationships with important stakeholders.

Customer Success 15

Customer Success Advertising eCommerce Stakeholders 15

SmartKarrot

MARCH 22, 2021

Advise leadership group and other internal stakeholders on strategies to identify opportunities to further add value to existing ReTech customers. Develop a trusted partner relationship with customer stakeholders and executive sponsors to ensure they are leveraging the ReTech solution to achieve full business value.

Customer Success 10

Customer Success Stakeholders Retail Leadership 10

SmartKarrot

NOVEMBER 4, 2020

Apply here: [link] Role: Director of Customer Success Location: Oakland, California, United States Organization: Eko As a Director of Customer Success, you will establish trusted and productive relationships with key stakeholders at strategic accounts. Apply here: [link].

Customer Success 10

Customer Success Stakeholders Facilitation Account Planning 10

SmartKarrot

JUNE 28, 2021

Build relationships and maintain the health of your accounts. Develop relevant content related to data-driven fundraising best practices. Work with internal stakeholders to deliver assets and toolkits that inspire, educate, and support the customer community experience. Grow and develop the Customer Success team.

Customer Success 10

Customer Success Stakeholders Leadership Facilitation 10

SmartKarrot

APRIL 6, 2021

Account development, building relationships with key stakeholders, proactively exploring opportunities to grow the business, driving this process. The aspiration state is 70% proactive account development, 30% reactive account servicing. Handle renewals (e.g.,

Customer Success 10

Customer Success Digital Transformation Onboarding Account Development 10

SmartKarrot

APRIL 29, 2021

Build relationships and maintain the health of your accounts. Develop relevant content related to data-driven fundraising best practices. Build and maintain relationships with internal stakeholders. Clearly communicate the progress of weekly/monthly/quarterly initiatives to internal and external stakeholders.

Customer Success 10

Customer Success Value Proposition Stakeholders Finance 10

SmartKarrot

FEBRUARY 8, 2021

Identify and achieve targets on renewal rates, customer satisfaction, expansions, upsells, and new opportunities in assigned accounts. Develop ScienceLogic champions and generate customer references for the marketing team. Build strong long-term relationships with all levels of stakeholders while discovering new contacts.

Customer Success 10

Customer Success Onboarding Stakeholders Publishing 10

SmartKarrot

JANUARY 6, 2021

Apply here: [link] Role: Customer Success Account Director Location: London, England, United Kingdom Organization: Onalytica As a Customer Success Account Director, you will ensure client retention by strategically managing accounts and driving value for our customers through our software, data & services.

Customer Success 10

Customer Success Finance Account Development Onboarding 10

SmartKarrot

JANUARY 4, 2021

Internal and external key stakeholder management. Development of territory and account development, training, and educational plans. Retain and grow client base through identifying cross/upsell opportunities. Onboard and train new customers on the solution. Client support and issue resolution.

Customer Success 10

Customer Success Customer Life Cycle Onboarding Customer Experience 10

SmartKarrot

NOVEMBER 18, 2020

Apply here: [link] Role: Customer Success Manager Location: Melbourne, Victoria, Australia Organization: Pin Payments As a Customer Success Manager, you will be responsible for creating and delivering merchant-specific account development plans.

Customer Success 10

Customer Success Onboarding Finance Leadership 10

Account Management Skills

MARCH 20, 2023

I have worked in many different kinds of assets of account management, I mean the full spectrum, I have done roles, which have been very hybrid and touched a little bit on project delivery and account management. So both of them have very different skills and competencies.

Digitalization 52

Digitalization Account Management Decision-making Management 52

SmartKarrot

MARCH 8, 2022

Through Kate’s years of industry experience, she has acquired skills pertaining to change management , stakeholder management, organizational design, management consulting, and more. She is also the founder and former CEO of the Customer Success Network, the first community for customer success managers in the EMEA region. Kellie Capote.

Customer Success 21

Customer Success Co-Creation Customer Experience Leadership 21