Account Management Skills

AUGUST 24, 2021

A reminder also that my next Account Accelerator programme starts on 23rd of September. This is a transformational programme for agency account managers and account directors to take your agency from unpredictable project revenue to more predictable account growth. Do we have plans in place?

Account Management 98

Account Management Management Account Planning Co-Creation 98

SmartKarrot

DECEMBER 21, 2021

Guide the development, execution, and maintenance of tailored Account Growth Plan and Playbook. Manage strategy development and execution across multiple digital acquisition disciplines, including search, retail media, display, and other programmatic channels. Customer Success mapping (understand the business and strategy).

Customer Success 3

Customer Success Retail Stakeholders Account Management 3

SmartKarrot

APRIL 7, 2023

Own customer success, encompassing acquisition, use of the product, and retention. Operational account planning, including capacity planning and account segmentation. The staff should be coached, mentored, and guided in building consultative and problem-solving account skills. Assemble and keep a top-performing team.

Customer Success 19

Customer Success Value Proposition Account Growth Acquisition 19

SmartKarrot

APRIL 7, 2023

Own customer success, encompassing acquisition, use of the product, and retention. Operational account planning, including capacity planning and account segmentation. The staff should be coached, mentored, and guided in building consultative and problem-solving account skills. Assemble and keep a top-performing team.

Customer Success 19

Customer Success Value Proposition Account Growth Acquisition 19

Account Management Skills

MARCH 23, 2021

So, I learned about how to , what was the difference between revenue, what was the cost of goods sold, what was , gross profit, what would the internal cost be and therefore, what would be profit before tax and, and net net? So, I try to make everything profitable from day one so I could put some money in the bank.

Account Management 52

Account Management Banking Advertising Profitability 52

SmartKarrot

MAY 27, 2020

Richardson’s approach stands on the following parameters: Momentum Methodology to assess a customer relationship, and develop and execute strategic account management best practices. Analyze the account information and develop plans that improve profitability and align with customer’s goals.

Account Management 10

Account Management Management Key Account Management Account Growth 10

SmartKarrot

MARCH 8, 2022

She is a growth leader who passionately follows the human-first approach. An advocate for inclusion and diversity, Dana is proficient in scaling businesses with the help of customer acquisition and retention. Daphne Lopes. Keri Keeling. Ronni Gaun.

Customer Success 21

Customer Success Co-Creation Customer Experience Leadership 21

SmartKarrot

OCTOBER 12, 2022

Customer acquisition costs (CAC) have increased by 50% over the previous five years, according to ProfitWell. To prevent churn or the gradual loss of customers, account managers must strive to deliver excellent service and guarantee buyer success. Sales is frequently in charge of account growth and retention in enterprises.

B2B 10

B2B Onboarding Customer Success B2C 10

SmartKarrot

OCTOBER 13, 2022

20% or more of new revenue for the most profitable subscription businesses comes from repeat customers. Expansion attribution is probably not what you should be prioritizing right now if you’re a start-up heavily focused on customer acquisition and retention. However, the majority of businesses have almost zero percent.

Account Management 10

Account Management Customer Success Management Negotiation 10