DemandFarm

DECEMBER 27, 2024

Yet that is what is happening with the majority of B2B sales teams. With DemandFarm, your sales team can access all account-related resourcesstakeholder org charts, relationship maps, or account plans at a single place. Relationship Intelligence Understanding stakeholder dynamics is critical for large accounts.

Key Account Management 40

Key Account Management Account Management Sales Onboarding 40

Openview

SEPTEMBER 17, 2018

A CEB Gartner study completely contradicts what has been conventional wisdom in SaaS, that strong customer service is a critical part of a sales team’s ability to not just retain clients but grow and accelerate account revenue. By working with stakeholders across your organization, this recalibration will lead to more sales and profits.

Sales 76

Sales Profitability Account Management Prioritization 76

ProlifIQ

APRIL 3, 2023

Account Planning Tools For B2B Sales Teams Is your sales team building plans in slide decks, or spreadsheets, or storing key information about your stakeholders and accounts that isn’t easy to find? Do accounts churn when 1-2 main supporters move on? Do deals crumble when your champions leave?

Account Planning 52

Account Planning Stakeholders CRM Decision-making 52

Arpedio

JUNE 1, 2023

SAMA research also showed that SAMs who conducted consistent and intentional quarterly customer discovery achieved nearly double the account growth compared to those who only did it ad hoc. This further emphasized the importance of proactive and regular customer engagement to drive account growth. Let's talk! Sign me up!

Co-Creation 52

Co-Creation Account Management Account Planning B2B 52

ProlifIQ

JUNE 21, 2023

Strategic Account Management in B2B Welcome to our comprehensive guide on strategic account management. Whether you’re an experienced strategic account manager or aspiring to become one, we share the knowledge and skills needed to excel in this critical role. But where do companies often have gaps?

Account Management 52

Account Management Management Account Planning Stakeholders 52

Arpedio

JANUARY 11, 2023

Let’s show you how to get the most out of your account management! In this blog, we’ll break down the concept of account management, and why it’s so important in order to drive a successful business in today’s increasingly complex B2B industry. What Is Account Management? What Is an Account Manager?

Account Management 52

Account Management Management Key Account Management B2B 52

ProlifIQ

AUGUST 17, 2023

Introduction: In the dynamic landscape of B2B sales, adopting innovative strategies is essential for sustained growth and profitability. This method focuses on acquiring new customers while simultaneously nurturing existing accounts to drive expansion and increase company revenue.

Acquisition 52

Acquisition Customer Success Stakeholders Profitability 52

ProlifIQ

JANUARY 27, 2022

B2B customers have unique timelines and processes for when and what they buy. Ideally, you have a pretty good idea of the inner workings of your current key accounts. This includes all of the various business units within it to the decision-makers and key stakeholders who influence deals. Major ongoing, multi-phase projects.

Account Planning 52

Account Planning Stakeholders B2B Key Account Management 52

Janek Performance Group: Account Planning

OCTOBER 25, 2023

In B2B selling, we often focus on new accounts. Plus, with account planning, 74 percent see increased win rates. However, according to Gartner , 51 percent of sales leaders agree account management channels fall short. They do not meet cross-selling and account growth targets. This includes personnel.

Account Planning 52

Account Planning Decision-making Communication B2B 52

SmartKarrot

SEPTEMBER 7, 2022

Apply here: [link] Role: Director of Customer Success Location: Remote, United States Organization: Databook As a Director of Customer Success, you will lead a team of Managers and Consultants overseeing a portfolio of clients as a senior-level stakeholder to drive customer success outcomes.

Customer Success 19

Customer Success Client Onboarding Stakeholders Onboarding 19

SmartKarrot

FEBRUARY 17, 2022

Apply here: [link] Role: Customer Success Manager Location: London, England, United Kingdom (On-site) Organization: Enthuse As a Customer Success Manager, you will provide sector-leading relationship management to your portfolio of the largest accounts. Nurture customer advocacy in the form of testimonials, references, and case studies.

Customer Success 19

Customer Success Stakeholders Account Growth Client Relationships 19

SmartKarrot

OCTOBER 12, 2022

However, it also applies to B2B businesses. In the B2B world, the customer experience is crucial for businesses to differentiate themselves in a crowded market. Customer account journey for B2B organizations can help with this. . So, how does one evaluate the account journey and make the necessary improvements?

B2B 10

B2B Onboarding Customer Success B2C 10

Account Management Skills

AUGUST 24, 2021

A reminder also that my next Account Accelerator programme starts on 23rd of September. This is a transformational programme for agency account managers and account directors to take your agency from unpredictable project revenue to more predictable account growth. I’m working toward that plan.

Account Management 98

Account Management Management Account Planning Co-Creation 98

SmartKarrot

MARCH 8, 2022

A star in the world of Customer Success, Amarachi Ogueji is known for her exceptional skills in retaining B2B and B2C SaaS clients. Anita leads a team that dives into the customer insights of B2B SaaS clients and extracts actionable information from it. Amarachi Ogueji. Kellie Capote. Keri Keeling. Melinda Gonzalez.

Customer Success 21

Customer Success Co-Creation Customer Experience Leadership 21

SmartKarrot

OCTOBER 13, 2022

Hence, it is important to comprehend how you can drive expansion transformation before diving into who owns the expansion revenue and how CSMs can prepare their customers for account expansion. . What do you mean by the term expansion revenue in B2B SaaS? Do they face any new difficulties that might present chances for growth?

Account Management 10

Account Management Customer Success Management Negotiation 10

Arpedio

FEBRUARY 17, 2025

From Strategy to Execution: How Leaders Are Winning With Account-Based Selling Join our next Leadership Forum Back to blog Following ARPEDIOs Leadership Forum in Paris, weve gathered the key takeaways on Account-Based Selling (ABS) and the role of AI in strategic account management. ARPEDIO Sales Heat Map The Result?

Account Planning 52

Account Planning Prioritization Leadership Decision-making 52