Remove Account Growth Remove Business Growth Remove Customer Success
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Account Management vs Customer Success Explained

Arpedio

At the heart of every thriving enterprise lies a keen focus on business relationship optimization , a task achieved through strategic roles that many might find overlapping—Account Management and Customer Success.

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Nov 17 – Customer Success Jobs 

SmartKarrot

Role: Head of Customer Success Location: Remote, United States Organization: Voxie As a Head of Customer Success, you will mentor and inspire a team of high-performing Customer Success Managers. Own the ultimate success of the customers, including onboarding, product adoption, retention, and growth.

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Mar 24 – Customer Success Jobs

SmartKarrot

Role: Customer Success Director Location: Remote, New York, United States Organization: impact.com As a Customer Success Director, you will be delivering world-class support to the top clients. Maintain a balanced proactive/reactive relationship with your assigned accounts.

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Jan 06 – Customer Success Jobs

SmartKarrot

Role: Director of Customer Success Location: Remote, United States Organization: CompareNetworks, Inc. As a Director of Customer Success, you will manage a team of coordinators to ensure they are ensuring top-notch customer service while meeting company-specific targets for revenue recognition and renewals.

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Mar 02 – Customer Success Jobs

SmartKarrot

Role: Director of Customer Success Location: Remote, United States Organization: Presto As a Director of Customer Success, you will design and implement best practices for building long-term strategic relationships with the customers. Influence and educate customers to align them on best practices.

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Mar 10 – Customer Success Jobs

SmartKarrot

Inspire customer experience across the company – Create a company-wide culture of customer experience. Manage customer success activities. Measure effectiveness of customer success. Reduce churn and drive new business growth through innovative practice and metrics-driven strategy.

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Why Every Customer Success Manager Needs Playbook(And How to Build One)

SmartKarrot

Customer Success Managers are at the heart of retaining and growing customer accounts. This is tied back to increased revenue and customer loyalty. Yet, despite its importance, Customer Success Management often lacks the structure and standardization found in other roles like sales and marketing.