Remove Account Growth Remove Client Development Remove Client Relationships
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What is Key Account Management? (It’s Not What You Think)

Account Manager Tips

Sales people won the clients. Key account managers kept them. More resources and attention on the needs of existing customers changed client relationships. Limited access to the client and usually via gatekeepers Preferred Partner. And everyone was happy (mostly - some clients are never satisfied!).

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How to Succeed With Account Management

Arpedio

It’s his or her job to keep a cool overview and pull the right strings to maintain healthy and beneficial relationships that last. You can say, it’s a post-sales role that focuses on nurturing the client relationships. Process of Managing the Accounts for Business. Automation of Account Management with ARPEDIO.

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How to systemise account management in your agency, with Alex Raymond

Account Management Skills

Not project management systems, not CRM systems, but having a dedicated system to guide the agency account management team, when it comes to managing and delve developing existing client relationships. Kapta is a key account management platform. – how to avoid client churn. Alex 33:17.

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Top 50 Women Leaders in Customer Success 2022

SmartKarrot

Anita leads a team that dives into the customer insights of B2B SaaS clients and extracts actionable information from it. They then help the clients develop a customer-centric business strategy that increases customer loyalty and retention. Annette Franz. Annette Franz is the Founder and CEO of CX Journey Inc. Keri Keeling.