SmartKarrot

MARCH 10, 2022

Inspire customer experience across the company – Create a company-wide culture of customer experience. Manage customer success activities. Measure effectiveness of customer success. Reduce churn and drive new business growth through innovative practice and metrics-driven strategy.

Customer Success 19

Customer Success Customer Experience Account Growth Client Development 19

SmartKarrot

MARCH 8, 2022

In celebration of International Women’s Day, we are honored to present our Top 50 Women Leaders in Customer Success to Follow list for 2022, celebrating 50 influential women leaders and their inspiring stories of strength and success. Her diverse yet unique skills include customer life cycle optimization from pre-sales.

Customer Success 21

Customer Success Co-Creation Customer Experience Leadership 21

SmartKarrot

JULY 2, 2021

Role: Director, Customer Success Location: San Diego, CA, US Organization: Lytx, Inc. As a Director of Customer Success, you will develop and lead a functional strategic plan to support top-level objectives. Begin building strong relationships with key customer contacts.

Customer Success 10

Customer Success Onboarding Account Growth Client Development 10

SmartKarrot

DECEMBER 22, 2020

Role: VP, Customer Success Location: San Francisco Bay Area, US Organization: NexHealth As a VP of Customer Success, you will inspire, recruit, and develop top talent Customer Success team leaders and members who bring a customer-centric view to their everyday roles.

Customer Success 10

Customer Success Onboarding Stakeholders Profitability 10

ProlifIQ

JUNE 21, 2023

Account managers are tasked with managing these accounts, serving as the main point of contact, and ensuring that the customers achieve the outcomes that they purchased your tool or service for.

Account Management 52

Account Management Management Account Planning Stakeholders 52

Account Management Skills

AUGUST 24, 2021

Not project management systems, not CRM systems, but having a dedicated system to guide the agency account management team, when it comes to managing and delve developing existing client relationships. Kapta is a key account management platform. We chatted about: – the importance of having a client development plan.

Account Management 98

Account Management Management Account Planning Co-Creation 98

SmartKarrot

OCTOBER 5, 2023

It provides your team with the guidance and ‘how-to’ on nurturing the relationships and managing the multiple moving parts in an account. Designing an Effective Playbook for Large-Scale Clients Developing an effective playbook for managing large-scale clients helps in driving consistent account growth and sentiment.

Account Management 10

Account Management Management Value Proposition Stakeholders 10