Arpedio

JANUARY 3, 2024

Clear role clarification avoids overlaps and miscommunications, ensuring that each client receives focused and specialized attention that caters to their specific stage in the customer life cycle.

Account Management 52

Account Management Management Acquisition Account Growth 52

SmartKarrot

FEBRUARY 4, 2021

Find ways to deeply understand the customers’ objectives and become a trusted right-hand advisor. Develop and implement tailored and proactive customer programs that provide continued value to the customer and drive long-term account growth.

Customer Success 10

Customer Success Logistics Customer Life Cycle Onboarding 10

SmartKarrot

OCTOBER 19, 2020

Apply here: [link] Role: Director Customer Success (SaaS Technology Company) Location: Jersey City, NJ, US Organization: TrialScope As a Director Customer Success, you will be responsible for overall customer health through the customer life cycle (project delivery, renewal, and up-sell).

Customer Success 10

Customer Success Customer Life Cycle Stakeholders Account Growth 10

SmartKarrot

MARCH 8, 2022

A star in the world of Customer Success, Amarachi Ogueji is known for her exceptional skills in retaining B2B and B2C SaaS clients. Her diverse yet unique skills include customer life cycle optimization from pre-sales. Anika Zubair. Keri Keeling.

Customer Success 21

Customer Success Co-Creation Customer Experience Leadership 21