Arpedio

JANUARY 3, 2024

Who is an Account Manager? Once the client is onboarded, the Account Manager plays a crucial role in maintaining and nurturing that relationship. Evidently, while both account executives and account managers share the common goal of maximizing client value, their role-specific tasks require distinct skill sets and strategies.

Account Management 52

Account Management Management Acquisition Account Growth 52

SmartKarrot

FEBRUARY 4, 2021

Role: Director of Customer Success Location: Remote, New York, NY, US Organization: Urbint As a Director of Customer Success, you will own the ultimate success of Urbint’s customer base; this includes seamless customer onboarding, project success, retention, and renewal.

Customer Success 10

Customer Success Logistics Customer Life Cycle Onboarding 10

SmartKarrot

MARCH 8, 2022

A star in the world of Customer Success, Amarachi Ogueji is known for her exceptional skills in retaining B2B and B2C SaaS clients. Her diverse yet unique skills include customer life cycle optimization from pre-sales. to career growth through individual coaching and mentoring. Anika Zubair. Donna Weber.

Customer Success 21

Customer Success Co-Creation Customer Experience Leadership 21