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Strategic Planning Account-specific growth strategy alignment with account goals Collaboration with economic decision makers on long-term objectives Responsiveness to shifts in account strategy 4. Emotional Intelligence (EQ) – Building strong relationships requires empathy and adaptability.
Key account manager attributes Key account managers are responsible for everything to do with the customer lifecycle. From service delivery to accountgrowth, to customer retention, and everything between. What qualifications do I need to be a key account manager? All roles ask for industry knowledge.
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