DemandFarm

NOVEMBER 22, 2024

A well-tuned system can mean the difference between a team that’s reactive and one that’s actively driving account growth. Automation elevates this by streamlining processes, freeing up reps to focus on high-value activities like building relationships and uncovering growth opportunities.

Key Account Management 52

Key Account Management CRM Account Management Sales 52

DemandFarm

NOVEMBER 27, 2024

Here’s how: Whitespace Identification: AI ranks leads by conversion likelihood, helping KAMs focus on high-potential accounts and uncover untapped opportunities. Predictive Analytics: AI forecasts account growth and churn, empowering teams to take proactive action.

Artificial Intelligence 40

Artificial Intelligence Key Account Management Decision-making Account Growth 40

DemandFarm

DECEMBER 27, 2024

Demandfarm really goes into the depth of KAM, and heres how: Account Planning: DemandFarm allows sales teams to create in-depth account plans that help identify key stakeholders, map their relationships, and prioritize actions. Provide insight into stakeholder influence and sentiment to prioritize outreach.

Key Account Management 52

Key Account Management Stakeholders Sales Account Planning 52

Hubspot Sales

MARCH 15, 2019

Are there certain ones you should prioritize? Not only can you look at revenue trends over time, but you can also compare MRR to the monthly sign up rate for your product or service, monthly account growth rate, and customer retention. One metric that you should analyze is monthly recurring revenue (MRR).

Decision-making 139

Decision-making Account Growth Prioritization Meetings 139

DemandFarm

OCTOBER 15, 2024

Relationship management , account planning, strategic partnerships, whitespace analysis , sales forecasting, competitive analysis, internal collaboration, executive presentations, tracking account growth… phew! That’s a lot of activities to squeeze in every single day.

Key Account Management 52

Key Account Management Account Management Management Decision-making 52

Openview

SEPTEMBER 17, 2018

A CEB Gartner study completely contradicts what has been conventional wisdom in SaaS, that strong customer service is a critical part of a sales team’s ability to not just retain clients but grow and accelerate account revenue. It is therefore necessary to prioritize your stable of customers and know who to focus on.

Sales 76

Sales Profitability Account Management Prioritization 76

DemandFarm

DECEMBER 27, 2024

This feature helps your team prioritize the right conversations and move deals forward efficiently. White Space Analysis for Growth Uncovering opportunities within existing accounts is where DemandFarm truly shines. It ensures your team is proactively driving account growth. What Does It Offer?

Key Account Management 40

Key Account Management Account Management Sales Onboarding 40

Geehan Group

APRIL 7, 2017

Opportunity : Evaluating your sales and marketing mix today re-prioritizing the balance of acquisition to account growth can make a huge difference in top and bottom line results. If that sounds like your firm, don’t fret. Even carpools and Karaoke can be cool (thanks to James Corden ).

Account Growth 52

Account Growth Acquisition Leadership Profitability 52

SalesPop

APRIL 30, 2021

It has prioritized lead and opportunity management over account management. Guided by both the industry and the CRM solutions they were using, businesses and organizations never really dug into real account management. The creation of value in account management cannot be done by one person—it requires a team.

Account Management 80

Account Management Management Value Proposition CRM 80

Mike Kunkle

OCTOBER 8, 2023

Within the Product Management organization, there may be different roles and teams, such as: Product Managers: They define product strategy, prioritize features, and collaborate closely with engineering teams to bring products to market. According to The Annuitas Group, nurtured leads make 47% larger purchases than non-nurtured leads.

Customer Experience 130

Customer Experience Profitability Decision-making Marketing 130

PandaDoc

APRIL 21, 2023

Maintaining a partnership that prioritizes your clients’ best interests increases the chances of keeping your top accounts satisfied, and KAM programs are fundamental to ensuring customer satisfaction among key clients. You may then follow up on these referrals with an outbound prospecting strategy to secure additional accounts.

Key Account Management 52

Key Account Management Account Management Management Prioritization 52

Janek Performance Group: Account Planning

JULY 25, 2023

As such, they often prioritize new accounts. Here, 72 percent of respondents said that account planning increased their understanding of their clients’ business. However, it’s easy to take established accounts for granted. It can be difficult for reps to prioritize their time.

Account Planning 52

Account Planning Prioritization Decision-making Organization 52

Arpedio

JUNE 1, 2023

This recognition underscored the need for account managers to prioritize customer value and gain insights into individualized customer interactions, emphasizing the significance of maintaining strong relationships, linking transactions, and ensuring a superior customer experience. Leaders are the creators or corporate culture.

Co-Creation 52

Co-Creation Account Management Account Planning B2B 52

DemandFarm

MAY 12, 2023

This stream is also the biggest contributor for the account growth. Each type of revenue stream requires different teams and different aspects of sales and marketing to be prioritized. Renewal Revenue Platform Sales Tools for Renewal Revenue The sales approach to increasing renewal revenue involves prioritizing customer success.

B2B 52

B2B Key Account Management Account Management Manufacturing 52

ProlifIQ

AUGUST 17, 2023

According to Gartner, companies that prioritize customer retention and expansion can achieve up to 95% higher profits compared to those that focus solely on acquisition. Account planning will lead to new opportunities and eventually account growth.

Acquisition 52

Acquisition Customer Success Stakeholders Profitability 52

ProlifIQ

JUNE 21, 2023

Account managers are tasked with managing these accounts, serving as the main point of contact, and ensuring that the customers achieve the outcomes that they purchased your tool or service for. The plan should also outline strategies for prioritizing accounts, allocating resources, and measuring success.

Account Management 52

Account Management Management Account Planning Stakeholders 52

Janek Performance Group: Account Planning

OCTOBER 25, 2023

Plus, with account planning, 74 percent see increased win rates. However, according to Gartner , 51 percent of sales leaders agree account management channels fall short. They do not meet cross-selling and account growth targets. Clearly, sales organizations need to improve account planning.

Account Planning 52

Account Planning Decision-making Communication B2B 52

Arpedio

JANUARY 11, 2023

When speaking about client relationships in account management, it’s crucial to understand that it is a continuous process and it requires well considered strategic business techniques. Process of Managing the Accounts for Business. Strategic accounts are long-term investments – keep that in mind as you assess opportunities.

Account Management 52

Account Management Management Key Account Management B2B 52

Zendesk

OCTOBER 20, 2023

To help meet these goals the plan would: Consider in-depth data about the target customer(s) including their goals, objectives, existing knowledge, knowledge gaps, and where they are in their journey.

Customer Success 52

Customer Success Onboarding Software Software 52

SmartKarrot

MARCH 2, 2022

Partner with Sales and Accounts to renew and expand customer contracts. Work closely with the internal team to relay customer needs, pain points, and experiences to drive product strategy, roadmap, and prioritization. Advocating security best practices for the customers to drive product adoption and business growth.

Customer Success 3

Customer Success Value Proposition Account Growth Facilitation 3

SmartKarrot

JANUARY 7, 2022

Drive Customer Success outcomes through increased renewal rates and account growth, and reduced churn. Proactively manage customer accounts through lifecycle stages. Receive, prioritize, and deliver upon customer feature requests. Define and optimize the customer lifecycle.

Customer Success 19

Customer Success Account Growth Prioritization Organization 19

SmartKarrot

JANUARY 13, 2022

Partner with the sales team to maximize their win rate and help to identify areas for account growth within existing accounts. Develop best practices for new customer onboarding and customer growth to ensure ongoing customer success. Be outcome-oriented and metric-driven in your approach to making customers successful.

Customer Success 19

Customer Success Onboarding Value Proposition Account Growth 19

SmartKarrot

OCTOBER 1, 2021

Own all core account metrics and goals to measure the performance of the Customer Success team (e.g., Passionately prioritize the service needs of the customers. Be responsible for key customer success metrics including NPS, account growth, forecasting, and revenue retention. Net Promoter Scores).

Customer Success 19

Customer Success Account Management Onboarding Account Growth 19

SmartKarrot

FEBRUARY 4, 2021

Develop and implement tailored and proactive customer programs that provide continued value to the customer and drive long-term account growth. Maintain a regular cadence with accounts and key stakeholders to identify churn risk to work proactively to eliminate risk factors.

Customer Success 10

Customer Success Logistics Customer Life Cycle Onboarding 10

SmartKarrot

OCTOBER 13, 2022

Inside the company, the CSM should be the one to spot potential account growth opportunities, notify the salesperson or account manager of the opportunity, and give them all the details and context they need to expedite the negotiation and closing process. You might also like: What is Expansion Revenue?

Account Management 10

Account Management Customer Success Management Negotiation 10

SmartKarrot

OCTOBER 12, 2022

A wise sales strategy understands this and prioritizes prospects with a history of being a good fit. As a result, CSMs are well-positioned to manage account growth because they can point out issues and suggest solutions by offering products. Sales is frequently in charge of account growth and retention in enterprises.

B2B 10

B2B Onboarding Customer Success B2C 10

SmartKarrot

OCTOBER 17, 2022

This research often involves upselling opportunities , growth spectrums, and demand forecasts. Account mining can help your business identify, recognize and expedite potential areas of account growth, future account projections, and much more. Regularly Communicate With Organizational Accounts.

Account Strategy 10

Account Strategy Account Management Digital Transformation Profitability 10

Brooks Group

MARCH 11, 2025

How have you achieved year-over-year account growth? Prioritize the hiring process accordingly and your extra effort will pay off in the long run. If you were to place a ratio on salary vs. commission, what would that ratio look like? In an ideal world, how would your compensation be structured?

Interpersonal Skills 74

Interpersonal Skills Sales Decision-making Sales Training 74

Arpedio

FEBRUARY 17, 2025

Winning new business and expanding existing accounts is more challenging than ever, making it crucial for sales teams to prioritize the right accounts instead of casting a wide net. Boards are scrutinizing budgets, demanding efficiency, and prioritizing strategic investments. Turning ABS strategy into execution.

Account Planning 52

Account Planning Prioritization Leadership Decision-making 52