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As conveners of the largest community in the world dedicated to strategic and key accountmanagement, one of SAMA’s foundational purposes is to help our community both adapt to what’s happening right now and prepare for what may happen next. Sales and accountmanagement – no longer an expense but an investment.
Why is key accountmanagement important? Well, i f you don't have key accountmanagement in place, you could leave money on the table, be helpless to competitor threats and put your most valuable clients at risk of defection. Key accountmanagement is the secret to grow revenue and customer retention.
Discover game-changing books for B2B sales, customer success, and key accountmanagement. Level up your skills and strategies with insights from "Unsticking Deals," "The Innovative Seller," and "The Squiggly Career."
B2B Book Club Selection (August 2022) A monthly selection of handpicked business books specifically to help key accountmanagers get better results for their clients, companies and careers. AccountManager Tips · 1. As a key accountmanager, you get things done through influence, not power.
The terms AccountManagement (AM) and Key AccountManagement (KAM) appear in a lot of business conversations and articles. AccountManagement: A necessity for all organisations. We define AccountManagement (AM) as the set of methods, processes and practices to manage existing customers.
For years, Key AccountManagement (KAM) has been confined within the walls of CRM systemsSalesforce, Microsoft Dynamics, and HubSpot. The logic was straightforward: if customer data already lives inside a CRM, why manage key accounts elsewhere? Key AccountManagement is not an extension of sales.
Key AccountManagement (KAM) – Research companies, use KAM technology and maintain momentum. Key AccountManagement (KAM) – Research companies Larger firms may have access to research and knowledge specialists. How should firms identify their strategic accounts? Why do law firms needs SAM?
Key AccountManager or Strategic Ecosystem Leader? Key AccountManager or Strategic Ecosystem Leader? ? On September 15th, more than eighty Key AccountManagers (KAM) assembled in Copenhagen and online for a hybrid event. October 11, 2021. October 11, 2021. Back to blog. Ulrik Monberg, CEO & Founder. +45
Why large accounts are not key accounts Key accounts are your most valuable customers, and organisations frequently rely on volume to identify them. For many B2B companies, their largest customers represent 30 to 50% of total revenue and margin. Which is why key accountmanagement is so important.
Salesforce Account Plans – Using Your CRM To Drive Strategy Salesforce account plans are a powerful feature within the Salesforce ecosystem, designed to streamline and enhance strategic account planning for B2B sales and accountmanagement professionals.
Here I summarise brand, referrals, research, key accountmanagement (KAM) and new service development case studies. At law firms: Addleshaw Goddard, Collas Crill, LawNet, Ontier, Schillings and accountancy firms: Menzies, Mercer and Hole. The first B2B thought leadership campaign “Poets” achieved 3.2m
84% of B2B decision-makers start the buying process with a referral. But, for B2B companies, it falls to the sales team or the key accountmanagement team to ask. Warwick Brown // AccountManager Tips. quality, size, innovation). Why are referrals so powerful? Reputation. Reciprocity.
Are you ARPEDIO’s new AccountManager within the Nordics? Are you ARPEDIO’s new AccountManager within the Nordics? Are you ARPEDIO’s new AccountManager within the Nordics? ? Are you an aspiring future Account Executive and have a passion for sales and leadership? Back to careers. What you will do.
Are you Arpedio’s new AccountManager within the Nordics? Are you Arpedio’s new AccountManager within the Nordics? Are you Arpedio’s new AccountManager within the Nordics? ? Are you an aspiring future Account Executive and have a passion for sales and leadership? Back to careers. What you will do.
Once this organisation will have progressed enough on complex sales and on basic accountmanagement, it be in a much stronger position to enhance and expand its KAM intiative. That, in order to well manage their customers, companies operating in a complex environment need to develop 3 types of commercial capabilities.
B2B elements of value Now I know KPIs aren't for everyone. For an alternative approach, check out the B2B Elements of Value Pyramid. Bain has organised 40 distinct kinds of value that B2B solutions provide customers into a pyramid with five levels. Innovation can't happen without experimentation. Will it scale? "We
Are you an aspiring future AccountManager and have a passion for sales? This position requires phone calling, qualification, consultative selling skills and tight collaboration with the Account Executives to generate new opportunities. We offer you a clear career path from SDR to AccountManager and on to Account Executive.
Strategic AccountManagement in B2B Welcome to our comprehensive guide on strategic accountmanagement. Whether you’re an experienced strategic accountmanager or aspiring to become one, we share the knowledge and skills needed to excel in this critical role.
Are you an aspiring future AccountManager and have a passion for sales? This position requires phone calling, qualification, consultative selling skills and tight collaboration with the Account Executives to generate new opportunities. We offer you a clear career path from SDR to AccountManager and on to Account Executive.
Even when they do deliver something innovative, it's not for long. The KAM CLUB You’re only seconds away from the essential training, advice and support you need for an exceptional career in key accountmanagement. In other news + How to Add Customer Value for B2B in 3 Easy Steps. Bain B2B Elements of Value.
I stumbled across a research paper on co-creating value in B2B systems and thought it'd make a good topic to chat with you about. Knowledge sharing and openness to generate innovative collaboration Knowledge as socially generated, maintained, and shared in peer-to-peer communities. And why does it even matter? Clarify roles and tasks.
We are passionate about innovation through software and in making sales professionals successful. You’ll get plenty of responsibility and insights on how to grow and manage an international tech scale-up. Follow us on LinkedIn to get all the newest perspectives and insights around strategic relationship management and sales innovation.
Before I joined Arpedio, for 15+ years, I have been leading, managing and supporting various changes, including CRM, in B2B contexts for multi-national Danish companies like Danfoss and Arla. As a change management professional, I’m very proud of Arpedio’s focus on user adoption. juste@arpedio.com. linkedin.com/in/justeb/.
It’s safe to say that SAMA really went above and beyond this year to bring together the largest virtual, cross-industry community of innovators and decision makers focused on co-creating value with strategic and key customers. So where is the work of strategic and key accountmanagement headed? Adapting to a more virtual future.
Arpedio’s Whitespace and Relationship Management tools has enabled TDC to perform intelligent deal and accountmanagement directly in Salesforce, eliminating duplicated work and improving collaboration by making the portfolio plans shareable and comparable. Something that we weren’t able to do before. Claus Hansen. Contact us.
A digital mindset is an approach to thinking that focuses on embracing change, adapting to new technologies, and constantly seeking innovative ways to solve problems and improve business processes. Let’s explore how a digital mindset is powering the next wave of growth in accountmanagement and its subsequent impact on sales enablement.
We are dedicated B2B sales experts in customer relationship management and marketing automation, specialized and certified within Salesforce. Follow us on LinkedIn to get all the newest perspectives and insights around strategic relationship management and sales innovation. Share on facebook. Share on linkedin.
This digital transformation enables employees to work from anywhere, and there’s no doubt this will be a catalyst for growth and innovation in the future. Follow us on LinkedIn to get all the newest perspectives and insights around strategic relationship management and sales innovation. Ulrik Monberg, CEO & Founder. +45
The evolution of an accountmanager , over the decades, has taken us on a bit of a journey: Let’s visit the 70s… Where the gift of the gab was enough to see you into a meeting with a key decision maker - armed with a bag full of good stories and friendly chat. What role does today’s accountmanager play then?
Even when they do deliver something innovative, it's not for long. Adapted from: Maximizing Value Propositions to Increase Project Success Rates The KAM CLUB You’re only seconds away from the essential training, advice and support you need for an exceptional career in key accountmanagement. Bain B2B Elements of Value.
Of all the questions we receive at Gartner’s Sales practice, some of the toughest and most frequent revolve around key accountmanagement. “ How do we build a successful key accountmanagement program? ”. “ How do find effective key accountmanagers (KAMs)? ”. “ How do we equip them to succeed? ”. “
Although I always wonder why managing efficiency takes precedence over growing revenues and profits – at a time when perhaps competitors might limit investment so those bold enough to do so obtain a “bigger bang for their buck”. Improving/establishing accountmanagement. Improving project management on client engagements.
And there’s a pragmatic guidance on pitching, pricing (six things clients consider, a table of alternative fee structures ) and a simple project management methodology. There’s even an overview of the strategic benefits of different types of clients (linked to Key AccountManagement strategy). How many do you know?).
“You know you asked for ways to improve our relationship with United Hospitals”, she reminds you about the last management meeting. We need to innovate for them!” One way to create value for your best customers is to innovate. But, innovate, and innovation are weasel words. How fast do you want the innovation?
Success lies in a tailored, strategic approach to customer success management. One that leverages Key AccountManagement (KAM) principles to retain customers and transform them into brand advocates. Shockingly, just over 20% of B2B companies consistently measure and act on insights from customer experience.
In the competitive world of B2B sales, leveraging precise and sophisticated sales strategies is not just an option but a necessity for success. Among these strategies, account mapping has emerged as a cornerstone methodology that fosters sales process optimization and drives sustainable growth.
Download your "digital sales and accountmanagement coach" now. ? Interested in how to become even more successful in your strategic account planning and complex sales? Download the article “ Your digital sales and accountmanagement coach ” for free and learn more. Back to blog. Share on facebook. Share on email.
Watch or re-watch our LinkedIn Live focusing on how Strategic AccountManagement increases sales velocity for European Enterprises. Follow us on LinkedIn to get all the newest perspectives and insights around strategic relationship management and sales innovation. LinkedIn Live: SAMA Looks to Europe. ? Back to blog.
In our inaugural LinkedIn Live, our very own AccountManager Maximilian Opp interviews the CEO of Arpedio - Ulrik Monberg and the Vice President of Sales - Anders Gyldenløve Pedersen. Follow us on LinkedIn to get all the newest perspectives and insights around strategic relationship management and sales innovation.
Follow us on LinkedIn to get all the newest perspectives and insights around strategic relationship management and sales innovation. Follow us on LinkedIn to get all the newest perspectives and insights around strategic relationship management and sales innovation. Ulrik Monberg, CEO & Founder. +45 um@arpedio.com.
Follow us on LinkedIn to get all the newest perspectives and insights around strategic relationship management and sales innovation. Follow us on LinkedIn to get all the newest perspectives and insights around strategic relationship management and sales innovation. Anders Gyldenløve Pedersen. +45 45 30 93 42 09.
B2B sales intelligence – should you make or buy your tool? Business Intelligence (BI) was always critical in B2B sales. Sales intelligence is no longer just one additional software you can use in B2B. Sales Intelligence is a Game Changer in B2B. Now it has become essential. Make or buy BI for sales – How to decide?
Org charts have become an indispensable accountmanagement tool that help the account professionals stay organized, be more efficient, and last but definitely not last, identify obstacles before they turn into real headaches. Global B2B corporations are already creating significant results through the ARPEDIO solutions.?.
The Sales MBA at a glance – How to Educate B2B Sales Reps for Maximum Success. ? B2B Sales: A Combination of Psychology and Strategy. The Framework for Successful B2B Selling. 3 things Sales Leaders can do to Educate B2B Sales Reps for Successful Enterprise Selling. B2B Sales: A Combination of Psychology and Strategy.
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