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As conveners of the largest community in the world dedicated to strategic and key accountmanagement, one of SAMA’s foundational purposes is to help our community both adapt to what’s happening right now and prepare for what may happen next. Panelists: Jennifer Stanley, Partner, McKinsey & Co.;
The winners of the 2020 SAMA Excellence Awards demonstrate the amazing things that happen strategic accountmanagement is enshrined at the center of a company’s business strategy. The post Learn from the best: The 2020 SAMA Excellence Awards winners appeared first on Strategic AccountManagement Association blog.
The ever-shifting landscape of the digital economy has created a new demand for solutions to emerging problems, representing both a threat and opportunity for strategic accountmanagers. The post Understanding the Hidden Needs of Key Accounts for Sustained Growth appeared first on Strategic AccountManagement Association.
Director Global AccountManagement, Aramex. Aramex services include international and domestic express delivery, freight forwarding, integrated logistics and supply chain management, and e-commerce solutions. “In Its mission is to handle defined strategic key accounts. By Shahaboddin Wahdatehagh, Sr.
Polarized attitudes towards Key AccountManagement. True Key AccountManagement (KAM) or Strategic AccountManagement (SAM) remains a topic that polarizes the thinking and behaviours of business leaders. Key AccountManagement, what is it really?
You're sitting on a goldmine of existing customers that: can deliver an above-average revenue growth; want to invest in your partnership; will co-create value in ways that neither of you could do alone. Portrait Software became a key account, and within 18 months, that partnership led to winning the larger Pitney Bowes business.
Key AccountManager or Strategic Ecosystem Leader? Key AccountManager or Strategic Ecosystem Leader? ? On September 15th, more than eighty Key AccountManagers (KAM) assembled in Copenhagen and online for a hybrid event. Digital Requirements for KAM. October 11, 2021. October 11, 2021. Back to blog.
Co-Customer Selling: Enterprise selling has been changing. In the future customers will actively participating in the co-creation process. Few B2B enterprise teams present predefined solutions. Up until now, collaboration has come in the form of sellers helping mentors and supporters build business cases.
Key AccountManagement (KAM) – Research companies, use KAM technology and maintain momentum. Key AccountManagement (KAM) – Research companies Larger firms may have access to research and knowledge specialists. How should firms identify their strategic accounts? Why do law firms needs SAM?
20 ways to encourage value co-creation with your customers Favourite collaboration app Listener tip In other news Quote of the week. And what if we take it one step further and ask what it means to "co-create value" with our customers? Which is why co-creation is so powerful. Don’t waste time on the wrong accounts.
In this episode, I talk to Alex Raymond from Kapta about everything to do with accountmanagement processes. Not project management systems, not CRM systems, but having a dedicated system to guide the agency accountmanagement team, when it comes to managing and delve developing existing client relationships.
Marketing via social and digital channels. Improving/establishing accountmanagement. Improving project management on client engagements. There’s also no mention of pricing or sales management which are fundamental to marketing effectiveness in B2B environments. Accelerated digital experience.
As applicable, understanding of vendor and channel partners and how to most effectively build relationships and engage with them to uncover, manage, and win opportunities through the effective co-creation of solutions for customers. Value Creation. Strategic AccountManagement. Account Planning.
The rise of the digital era has changed the rules of the game. Success lies in a tailored, strategic approach to customer success management. One that leverages Key AccountManagement (KAM) principles to retain customers and transform them into brand advocates. There is a need for a cohesive approach to account planning.
Key AccountManagers had to prepare a visit to a potential client thoroughly. Sales today – Digitalization drives sales forward – faster. Key AccountManagers can now call clients in seconds – even to meet them virtually thanks to video and webinars. Digitalization drives sales forward - faster.
In our more traditional groups, marketing, and sales work in locked steps but it seems that the shift to strategic accountmanagement is often missing marketing when time comes to establish its roadmap. At Thales, this transformation began with the creation of a distinct role – account marketing.
On November 9 and 10, SAMA held their annual Global Summit: two half-days of virtual learning, sharing and networking on the future of Strategic AccountManagement, and we’re thrilled to have been part of it. Digital transformation calls for customer-centricity. Key takeaways from SAMA Global Summit 2021. ? Back to blog.
On November 9 and 10, SAMA held their annual Global Summit: two half-days of virtual learning, sharing and networking on the future of Strategic AccountManagement, and we’re thrilled to have been part of it. Digital transformation calls for customer-centricity. Key takeaways from SAMA Global Summit 2021. ? Back to blog.
On November 9 and 10, SAMA held their annual Global Summit: two half-days of virtual learning, sharing and networking on the future of Strategic AccountManagement, and we’re thrilled to have been part of it. Digital transformation calls for customer-centricity. Key takeaways from SAMA Global Summit 2021. ? Back to blog.
ARPEDIO announces inclusion in New Tech Account-Based Selling Technologies Report. ARPEDIO announces inclusion in New Tech Account-Based Selling Technologies Report. ? ARPEDIO, a leader in Key AccountManagement (KAM) software for B2B sales professionals, is included in the Forrester New Tech: Account-Based Sales Technologies, Q1 2022.
Key AccountManagers had to prepare a visit to a potential client thoroughly. Sales today – Digitalization drives sales forward – faster. Key AccountManagers can now call clients in seconds – even to meet them virtually thanks to video and webinars. Fifty years on, digital sales will be highly profitable.
For key or strategic accounts, does it matter if marketing works with sales? Account-based marketing (ABM) revolutionized marketing. So, why do so many strategic/key accountmanagement (SAM/KAM) programs not integrate with ABM? Re)Defining account-based marketing. Absolutely yes! Key takeaways.
These figures hold relevance for luxury goods as well.Tiffany & Co. Instead, prospects are looking for a more interpersonal approach that facilitates better value creation, educates them properly, and avoids unnecessary bottlenecks. And if you lack the skills of closing clients digitally, it’s time you acquired these skills.
In the world of sales, AI offers huge potential — and it could be what strategic accountmanagers have been waiting for…if used correctly. There are many aspects of business where AI is and will be impacting strategic accountmanagers. Create digital twins. Account planning automation.
White Space Analysis for Key AccountManagement. There’s no denying that White Space is intriguing for all stakeholders in the SAM (Strategic AccountManagement) ecosystem. Find yourself in a position where you are no longer just a vendor, but a trusted partner that co-creates value with your customer.
White Space Analysis for Key AccountManagement. There’s no denying that White Space is intriguing for all stakeholders in the SAM (Strategic AccountManagement) ecosystem. Find yourself in a position where you are no longer just a vendor, but a trusted partner that co-creates value with your customer.
Q: Can you tell us about account-based growth versus account-based marketing and how you might advise people to consider that in their program? A: “It is the idea behind the business; I have two co-founders, Louise Jefferson and Tim Shercliff. In sales, we’ve seen accountmanagement—putting senior people on your top customers.
An era where sales and strategic accountmanagement are driven by intelligent, targeted prospecting in close collaboration with marketing. The solutions you present should be a result of broad collaboration across your business and in co-creation with your customers. Best in Class. Kasper Tvedebrink. Share on facebook.
– what you need to know right now as an agency accountmanager about the AI industry – how he thinks the AI landscape will evolve in the future – and why agencies should be looking to partner with AI experts to help position themselves one step ahead of their clients. Roy Murphy 01:05 Sure.
He’s the author of the must read book for anyone in agency accountmanagement, ‘The Art of Client Service’ In this chat, we talked about: why there are fewer accountmanagers doing more with much less experience. and why often the work of great accountmanagement isn’t recognised.
What has worked in the past may not work in the future and the implications are significant for any organization intent on double-digit growth amongst this changed landscape. Don’t understand or manage the client’s decision-making process. Spend too much time crafting the proposal, not enough time with the client.
Veelo brings leadership expertise in the use of brain science, deep experience in the technology vertical and a leading team of experts who know how to win in our fast-growing market - David Keane, Co-founder and CEO of Bigtincan. Account Planning. Opportunity Management. WALTHAM, Mass.–(BUSINESS It provides users with.
If you’re an agency accountmanager and you want to invest in your career, and upgrade your accountmanagement skills, my next Account Accelerator programme starts on 27th January 2022. And we’ve never had ownership from a digital standpoint. That is the extent of our digital ownership, economy.
Sales enablement strategies can be developed to cover not only Sales reps but also the Marketing team, accountmanagement, and customer services staff who will be directly interacting with paying customers. Let’s start with the former: Internal mapping. Decide which is best for your organization. Those include: Integration.
Showpad Co-founder and President, Louis Jonckheere, spoke about creating an easy B2B customer experience. . Showpad Co-founder and CEO, Pieterjan Bouten, discussed his thoughts on why the term “sales teams” is outdated when speaking about the buyer experience. . We’re making the course creation experience significantly easier.
Implementing a defined strategy to aid and hold clients accountable to their overall video goals from the timing of production to using the videos to gain ROI. Assist with the creation of documentation and resources to help clients effectively use the platform. Apply here: [link].
Doug Winter, Seismic co-founder and CEO. Seismic, the market leader for sales enablement platforms, today announced the acquisition of Percolate, a leading marketing campaign orchestration and content management platform. Opportunity Management. San Diego, CA and New York, NY (November 5, 2019) –. Industry News. Blog Article.
Best for: Electronic document management. Conga was designed to simplify your sales team’s digital footprint by streamlining how you manage your documents, contracts, and eSignatures. Using Flipdeck, reps can create digital cards for content such as price sheets, testimonials, brochures, and more. Price: Contact Conga.
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