Arpedio

JANUARY 5, 2024

At the heart of every thriving enterprise lies a keen focus on business relationship optimization , a task achieved through strategic roles that many might find overlapping—Account Management and Customer Success.

Account Management 52

Account Management Customer Success Management Energy and Utilities 52

DemandFarm

AUGUST 11, 2023

In traditional sales operations, we have primarily focused on maintaining a healthy sales funnel, achieving high average win rates, and maintaining deal sizes. We have transitioned to cloud-based and software selling models, shifting our focus to the customer’s product experience.

Key Account Management 52

Key Account Management Account Management Digitalization Digital Transformation 52

Account Manager Tips

SEPTEMBER 7, 2022

Adapted from: Maximizing Value Propositions to Increase Project Success Rates Remember: you don’t have to be the best. The KAM CLUB You’re only seconds away from the essential training, advice and support you need for an exceptional career in key account management. Create a sales value chain. Learn more.

Value Proposition 130

Value Proposition Key Account Management Negotiation Account Management 130

Upland

MAY 22, 2024

When we speak about AI in sales and its potential impact, we would be remiss not to specifically focus on whitespace and AI. What is whitespace in sales? Surprisingly tricky to measure, sales whitespace is the existing untapped opportunity within customer accounts to cross-sell and up-sell.

Artificial Intelligence 195

Artificial Intelligence Media Prioritization Key Account Management 195

Account Manager Tips

AUGUST 31, 2022

Adapted from: Maximizing Value Propositions to Increase Project Success Rates The KAM CLUB You’re only seconds away from the essential training, advice and support you need for an exceptional career in key account management. And that’s the secret to differentiate your value and really stand out. Learn more. Save my spot.

Value Proposition 130

Value Proposition Negotiation Key Account Management B2B 130

Revegy

OCTOBER 16, 2018

While CRMs can serve as the global warehouse for customer data, they were not purpose built for KAM and they alone do not provide the actionable intelligence required to drive key accounts growth. Why CRMs Alone are not Adequate for Key Account Management. Here’s why. .

Key Account Management 40

Key Account Management Account Management CRM Management 40

Showpad

DECEMBER 5, 2021

In this interview, Tom shares how the partnership between marketing and sales made all the difference in rolling out a new digit al sales strategy. . “If I’ve worked myself into a marketing job, but 80% of my career has been in sales, account management, and creating marketing programming and other services to support sales teams. .

Digitalization 98

Digitalization B2B Sales Customer Value 98

Hubspot Sales

DECEMBER 2, 2020

As I work with sales organizations across the world, I am frequently asked if the inbound sales philosophy works in an industry defined by a transactional sales process. Many salespeople find it difficult to overcome price objections, especially when their sales process is short and their product isn’t highly differentiated.

Suppliers 137

Suppliers Decision-making Publishing Meetings 137

Jermaine Edwards

MAY 18, 2020

There are 10 immutable laws that shape the philosophy, outcomes and actions of high performing businesses, key account managers and customer serving professionals over the long term. LAW ONE: You cannot move a customer to a new place without knowing what you need to change. Here they are…. What do I mean by this?

Key Account Management 130

Key Account Management Account Management Decision-making Leadership 130

Jermaine Edwards

MAY 18, 2020

There are 10 immutable laws that shape the philosophy, outcomes and actions of high performing businesses, key account managers and customer serving professionals over the long-term. LAW ONE: You cannot move a customer to a new place without knowing what you need to change. Here they are…. What do I mean by this?

Key Account Management 130

Key Account Management Account Management Decision-making Leadership 130

Sales Management Plus -- SMP

MARCH 5, 2024

Distribution is exceptionally competitive, and finding ways to maximize your sales opportunities can help you with that competitive edge. You can use the Customer Product Mix Sheet within SMP’s Dashboards to help make this easier on you and your team. Upselling isn’t about pushing products.

Account Management 52

Account Management Facilitation Sales Prioritization 52

Arpedio

JUNE 1, 2023

Key Takeaways From SAMA 2023 Annual Conference ← Back to blog Once again, The Strategic Account Management Association (SAMA) brought together sales and strategic account management professionals from around the globe for their annual conference.

Co-Creation 52

Co-Creation Account Management Account Planning B2B 52

Nutshell

APRIL 23, 2020

Sales teams and marketing teams often work together, but what about your sales and customer support teams? The reasoning is simple: If your customers have a post-sale experience that falls below their expectations, they’ll move onto a competitor and your company’s growth will peter out. Replacing them is pricey.

Sales 71

Sales Customer Success CRM Communication 71

Flevy

JUNE 23, 2024

Marketing and Sales: Promoting products and driving sales through strategic marketing efforts. Finance and Accounting: Managing financial resources and investments. Public and Stakeholder Relations: Managing relationships with stakeholders and the public.

Healthcare 52

Healthcare Manufacturing Artificial Intelligence Innovation 52

Cosawi

JANUARY 29, 2024

In the work we do, we find fascinating to see that Marketing as a function is often missing at the strategic account table. In our more traditional groups, marketing, and sales work in locked steps but it seems that the shift to strategic account management is often missing marketing when time comes to establish its roadmap.

Value Proposition 52

Value Proposition Co-Creation Marketing Account marketing 52

Flevy

JUNE 20, 2024

Client Acquisition and Sales: Engaging prospective clients and converting leads into consulting engagements. Client Engagement and Account Management: Managing client relationships and ensuring continuous engagement. Download an in-depth presentation breaking down all the Management Consulting Value Chain activities here.

Management 52

Management Digital Transformation Artificial Intelligence Innovation 52

Cosawi

DECEMBER 28, 2021

The idea of executive engagement implies an accountable and engaged member of the account team, rather than a distant backroom player. Strategic account management is a team sport and requires cross-functional, vertical level engagement and strong accountability. Leading the organizational customer-centric culture.

Leadership 52

Leadership Co-Creation Account Management Decision-making 52

SBI

JULY 1, 2020

5 Ways to Uncover Strategic Account Revenue. Revenue growth in B2B enterprise accounts has always been challenging. The Revegy Customer Optimization Wheel outlines the common practices we have identified that make leading companies successful at securing bigger deals over shorter sales cycles with more predictability.

Account Planning 72

Account Planning Decision-making Stakeholders Leadership 72

Cosawi

SEPTEMBER 13, 2021

The COE can provide capability and training development as well and help them established their customized Strategic account management roadmap aligned with the global strategy. It can bring expertise for more customer value and differentiation, which will result in your customer remembering that you care about their success.

Account Management 52

Account Management Leadership Account Planning Communication 52

MTD Sales Training

DECEMBER 3, 2014

So I thought it appropriate to cover a few ideas that you could use if you feel that it’s very difficult to know what customers actually think about you and your services. Get higher and lower-level department managers to visit their counterparts in the customer’s company to ensure the businesses are still partnering effectively.

Finance 48

Finance Sales Training Account Management Customer Value 48

Flevy

JUNE 12, 2024

Maintaining a robust value chain in the CPG sector is paramount for ensuring efficiency, product quality, and customer satisfaction. The CPG Value Chain covers all stages from raw material sourcing to after-sales service, requiring seamless integration of diverse activities.

Supply Chain 52

Supply Chain Food and Beverage Procurement Manufacturing 52

Flevy

JUNE 14, 2024

A thorough value chain analysis helps identify opportunities for value creation and operational improvement. Marketing and sales strategies drive adoption and market penetration, and distribution channels ensure timely delivery of products. Customer and patient services enhance user experience and foster long-term engagement.

Digitalization 52

Digitalization Healthcare Artificial Intelligence Manufacturing 52

Cosawi

FEBRUARY 27, 2023

In part three, we end this trilogy by demystifying a topic whose importance is rapidly accelerating in today’s digital economy as a tool to differentiate your customer engagement and increase revenue generation: Account-Based Marketing (ABM). awareness marketing”) packaged as account-based marketing. Most would agree.

Marketing 52

Marketing Suppliers Account Planning Investors 52

Flevy

JUNE 9, 2024

Value chain analysis in this context is crucial for identifying opportunities for value creation and improving operational efficiency. Marketing and sales strategies drive product adoption and market penetration, while effective distribution ensures products reach their intended markets.

Manufacturing 52

Manufacturing Innovation Healthcare Procurement 52

Janek Performance Group: Account Planning

OCTOBER 25, 2023

However, according to Altify: Companies receive 60 percent of their sales revenue from existing customers. When selling to existing customers, 56 percent achieve win rates greater than 50 percent. This makes account planning essential. It’s putting their needs ahead of the sale to form long-term relationships.

Account Planning 52

Account Planning Decision-making Communication B2B 52

Flevy

JUNE 18, 2024

Human resource management ensures a skilled workforce, and firm infrastructure supports overall operations. Download an in-depth presentation breaking down all the Healthcare Value Chain activities here. Hospital Management Tailoring hospital management involves streamlining operations to improve patient outcomes and reduce costs.

Healthcare 52

Healthcare Artificial Intelligence Cybersecurity Innovation 52

Gordian Business

SEPTEMBER 2, 2019

Another problem is that your salespeople will not simply list the 10 benefits because they know the customer will be bored because they don’t have time to listen to find out what’s relevant to them. So, sales people will pick three or four benefits and talk about these. But what does the customer care about?

Value Proposition 52

Value Proposition Customer Value Management Marketing 52

SBI

MAY 21, 2019

Mediafly Unveils New Sales Enablement Platform Experience for the Future of Evolved Selling™. With Workspaces, admins have the power to create a mobile presentation interface with the navigation and content they want the sales teams to leverage, and sellers can find the content they need with ease for their unique sales presentation.

Account Planning 30

Account Planning Sales Healthcare Organization 30

SBI

JANUARY 14, 2020

Brainshark Unveils READY20 – the Only Sales Enablement Event Dedicated to Furthering Sales Readiness. READY20 will be held August 17-18, 2020, at the Encore Boston Harbor resort – providing actionable ideas and insights for elevating sales preparation and performance. Brainshark , Inc., Greg Flynn, CEO Brainshark. .

Account Planning 26

Account Planning Sales Artificial Intelligence Onboarding 26

SBI

NOVEMBER 13, 2019

ringDNA Expands its Suite of Sales Engagement Solutions with the Addition of AI-Powered Sales Coaching. Groundbreaking conversation intelligence solution, now released to general availability on desktop and mobile, transforms sales management through AI-powered performance insight. LOS ANGELES, Nov.

Account Planning 24

Account Planning Sales Sales Management Acquisition 24

SmartKarrot

OCTOBER 5, 2023

Businesses today strive to get growth from existing accounts and, the role of Enterprise Account Management has come to the forefront in that regard. Designing and implementing the perfect playbook for managing large-scale clients is crucial to ensuring consistent customer experience and business growth.

Account Management 10

Account Management Management Value Proposition Stakeholders 10

SBI

NOVEMBER 4, 2019

Gartner Names Modus in its List of Top Sales Engagement Platforms. Modus is a sales enablement platform that empowers dealer, distributor, and field sales success by ensuring predictable and instant access to the most effective sales content for any selling situation. This is where Modus thrives. About Modus, Inc.

Account Planning 20

Account Planning Sales Acquisition Software 20

SBI

DECEMBER 4, 2019

Brainshark Acquires Rekener to Deliver Industry’s Only Data-Driven Sales Readiness Platform. Sales scorecards combine with Brainshark’s best-of-breed readiness and enablement solutions to radically improve sales performance. That’s the promise of data-driven sales readiness, and we’re thrilled to be part of it.

Account Planning 22

Account Planning Acquisition Artificial Intelligence Sales 22

SBI

DECEMBER 9, 2019

Smart Selling Tools Announces Top Sales Tools of 2019. the leading provider of information on sales software technologies (SalesTech), today announced the release of its Top Sales Tools of 2019 Guide: Final Cut. The Top Sales Tools Guide recognizes companies with unique capabilities for solving revenue-generating challenges.

Account Planning 26

Account Planning Software Software Acquisition 26

SBI

JANUARY 31, 2020

TechTarget Priority Engine Email Alerts Help Sales Teams Take Immediate Action on the Best Opportunities in Their Territory. Priority Engine Email Alerts provide reps with quicker and easier access to this powerful intelligence and is the latest in a series of releases aimed at vastly increasing sales productivity and effectiveness.

Account Planning 22

Account Planning Digital Transformation B2B Sales 22

SmartKarrot

NOVEMBER 29, 2021

Role: Head of Customer Success Location: New York, NY, US (Hybrid) Organization: Pinecone As a Head of Customer Success, you will hire, train, and manage a high-performing customer success team including pre-sales, post-sales, and professional services. calling non-responsive customers).

Customer Success 19

Customer Success Government Account Strategy Customer Value 19

SmartKarrot

MAY 17, 2022

Apply here: [link] Role: Vice President of Customer Success Location: San Francisco Bay Area, US (On-site) Organization: Arable As a Vice President of Customer Success, you will develop the strategy to drive customer value realization and retention on Arable’s solutions, across priority regions and customer segments.

Customer Success 19

Customer Success Key Account Management Stakeholders Negotiation 19