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It designs, integrates, manages ad supports on-site and cloud-based communications and collaboration technologies for organizations around the globe. A New Enterprise AccountManagement (EAM) Program. Our GAM program represents the premium, global offering to our largest and most strategic globalaccounts.
Organizations are already planning for this new- or next-normal hybrid model and have worked hard to elevate the needed skill sets of their commercial teams – especially strategic accountmanagers. This is leading many companies to accelerate their strategic accountmanagement journeys and transformations.
Director GlobalAccountManagement, Aramex. Aramex is a leading global provider of comprehensive logistics and transportation solutions, headquartered in Dubai and listed on the Dubai Financial Market. A new central commercial organization was born. Segments are managed by leaders specialized in each industry. “In
It is understood that within many organizations there are existing accountmanagers who have either been trained or who are extremely gifted and intuitive in the art and science of strategic accountmanagement. These are often the top achievers in the organization.
SiriusDecisions defines account-based models , or accountmanagement, as representations of a strategic approach that align resources against a set of defined accounts and goals in a way that is relevant and valuable to those accounts and to sales/partners. GlobalAccountManagement.
It is the start of 2020, a new year for your organization. You are just getting back from vacation, coming into a flurry of activity. Last year probably had some ups and downs, but you are ready for a new.
It is understood that within many organizations there are existing accountmanagers who have either been trained or who are extremely gifted and intuitive in the art and science of strategic accountmanagement. These are often the top achievers in the organization.
In today's interconnected global economy, organizations need to move beyond the geographic-area model that is proving inadequate for customers that operate globally. In our latest episode, host Harvey Dunham discusses GlobalAccountManagement with Noel Capon, the R.C.
SiriusDecisions defines account-based models , or accountmanagement, as representations of a strategic approach that align resources against a set of defined accounts and goals in a way that is relevant and valuable to those accounts and to sales/partners. GlobalAccountManagement.
KAM Glossary (with 65 Definitions) To help strategic accountmanagers / key accountmanagers /sales professionals enhance their understanding of Key AccountManagement (KAM) , this glossary provides clear and concise definitions and explanations of essential terms, definitions, and concepts related to key accountmanagement.
You’ll also give your field sales organization the time to acquire more new accounts. That doesn’t mean that your Field Sales and Customer / GlobalAccountmanagers aren’t needed. Stars in inside sales are just as hard to identify as globalaccount executives. Deploy or Expand Inside Sales.
Key AccountManagement (KAM) focuses on building long-term relationships, and aims to improve customer satisfaction – especially in a B2B scenario. A key accountmanager’s primary responsibility is ensuring that the needs of key clients are met, and that they remain satisfied with the company’s products and services.
Technology – from 3D printing of tissues and organs to machine learning and AI. This will require accountmanagement individuals who can understand the needs and priorities of these regional/globalaccounts and connect internally with the sales organization to offer a full account view and accompanying strategic planning.
Even when I was leading a $400 million globalaccountsorganization. Statistically, sales organizations lose about 25% productivity by focusing on deals they will never win. Here is an example for a strategic accountmanager: Sales Plan: $2,000,000. For 20 years, I had a monthly sales quota.
(SAMA = Strategic AccountManagement Association. ARPEDIO is one of the Global Technology Partners of SAMA). Key insights and learnings The Symposium brought together thought leaders and visionaries from leading organizations such as Tüv Süd , Zeiss , Mp Consulting , Mercuri and DHL.
In my experience, too many sales leaders and strategic accountmanagers either have not done the math to determine their ratios or do not pay much attention to it… especially if they are measured annually. Let’s assume you have a strategic accountmanager on your team with just one account and a $5 million annual sales target.
Organizations we work with are already planning for this next or new normal hybrid model and have spent tremendous efforts to elevate the needed skillsets of their commercial teams – especially strategic accountmanagers. . They are looking for business partners to help them return to growth. View The Full Article Here.
DO STRATEGIC ACCOUNTMANAGERS REQUIRE SUPERPOWERS? TIME FOR ACCOUNT-BASED MARKETING TO COME TO THE RESCUE. The global economy is becoming increasingly complex and, since we work in the strategic accountmanagement environment, we can see the impact it has on the day-to-day role of strategic accountmanagers (SAMs).
We talk to Dominque Côté about the central role of marketing in Key AccountManagement (KAM). Along with the Key AccountManager, marketing is the co-orchestrator of KAM – they are intrinsically linked. Ability to navigate the internal organization and secure the support needed from across functions to deliver AVPs .
In the world of sales, AI offers huge potential — and it could be what strategic accountmanagers have been waiting for…if used correctly. There are many aspects of business where AI is and will be impacting strategic accountmanagers. White spot analysis to identify gaps in the account approach. Pipeline analysis.
The Key Issues with Strategic Account Planning. Many sales organizations stray away from this definition when operationalizing their account plans. High-performing companies leverage the following 8 strategic account planning components to be more effective. Organizational alignment.
Companies that implement this kind of approach reap the benefits: CSO Insights’ 2018 Sales Talent Study showed that organizations that use data-driven tools to select candidates have 13.6 To improve effectiveness at hiring and evaluating sellers, it’s essential to understand what a rigorous, systematic assessment should look like.
Those that lack a scalable framework for organic growth aren’t able to evolve fast enough. Too often, SaaS companies that have enjoyed growth from expanding markets don’t have the commercial engine needed to withstand competition or weather an economic downturn.
The idea of executive engagement implies an accountable and engaged member of the account team, rather than a distant back- room player. In our organization’s work, we see much confusion and lack of clarity on executive sponsorship, even when it is in place. FROM EXECUTIVE SPONSORSHIP TO EXECUTIVE ENGAGEMENT.
But the question remained: how did that translate to the sales organization? We worked with the company to determine how to motivate the sales organization with performance indicators that could ultimately steer consumer preference. It’s hard work to get an organization, any organization, to start to think differently.
Among the challenges was gaining visibility into various aspects of their strategic accounts, leveraging best practices from different teams, and institutionalizing processes and systems to ensure smooth operations across their international offices. This is where GlobalAccountManagement (GAM) comes into play.
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