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As conveners of the largest community in the world dedicated to strategic and key accountmanagement, one of SAMA’s foundational purposes is to help our community both adapt to what’s happening right now and prepare for what may happen next. Sales and accountmanagement – no longer an expense but an investment.
From all this, we stress tested long-held views about strategic accountmanagement. Karen Passmore is Partner at the management consulting firm McKinsey and Company where she works on organizational design and go-to-market strategies with a focus on breaking down organizational silos. Adjust notion of stakeholder value.
Director Global AccountManagement, Aramex. Aramex services include international and domestic express delivery, freight forwarding, integrated logistics and supply chain management, and e-commerce solutions. Executive Sponsorship: Maps key customer stakeholders to executives and experts inside Aramex.
Pfizer is the winner of the 2021 SAMA Excellence Award for “Innovative Value Co-Creation.” By Emily Williams, Strategic AccountManager , Pfizer. The customer’s solution: a new patient care process for diverting lower-risk patients from the emergency department for immediate follow-up to an outpatient management clinic.
What skills do key accountmanagers need? Key accountmanagement is a profession in demand. Key AccountManagers are in demand by companies now more than ever. Enterprise Account Executive #6. Customer Success Manager #7. Innovative talent tops the list of solutions to business challenges.
A shared success plan is one of the most important tools in the strategic accountmanagement toolbox. Strategic Accounts programs produce twice the growth rate with their strategic accounts compared to their non-strategic accounts. It all starts with selecting the right accounts. #4: – SAMA.
21 free courses for key accountmanagers to boost your skills now A key accountmanager has to grow and retain their clients. Find out what those skills are, along with 21 free courses to help you become a better key accountmanager. Need more help to improve your key accountmanagement skills?
15 Reasons Why You Might be a Bad AccountManager Bad key accountmanagers fail to build business relationships and achieve results. Here are fifteen signs you might be a bad key accountmanager and how to turn yourself into a good one. Account plans are help you define your key account strategy.
So is AI expected to eat up your Key AccountManager’s jobs as well? It depends on your Key AccountManagement (KAM) maturity level, your approach to your KAM program, your goals, and how you want to roll with the AI punches. The dreaded side instils fear that it will usurp the role of the Key AccountManager.
For years, Key AccountManagement (KAM) has been confined within the walls of CRM systemsSalesforce, Microsoft Dynamics, and HubSpot. The logic was straightforward: if customer data already lives inside a CRM, why manage key accounts elsewhere? Key AccountManagement is not an extension of sales.
Phil is an accountmanagement and sales professional professional with a wealth of experience and wisdom he's distilled into The Tenets of AccountManagement. These guiding principles have served Phil well and I know they will help you find success as a key accountmanager. The Tenets of AccountManagement.
Key AccountManager or Strategic Ecosystem Leader? Key AccountManager or Strategic Ecosystem Leader? ? On September 15th, more than eighty Key AccountManagers (KAM) assembled in Copenhagen and online for a hybrid event. October 11, 2021. October 11, 2021. Back to blog. Ulrik Monberg, CEO & Founder. +45
Salesforce Account Plans – Using Your CRM To Drive Strategy Salesforce account plans are a powerful feature within the Salesforce ecosystem, designed to streamline and enhance strategic account planning for B2B sales and accountmanagement professionals.
Engaging Internal Stakeholders in Strategic Accounts Introduction : No one questions the critical importance of effective stakeholder engagement in managing strategic accounts. However, the critical importance of internal stakeholders is often overlooked until it’s too late.
Strategic AccountManagement in B2B Welcome to our comprehensive guide on strategic accountmanagement. Whether you’re an experienced strategic accountmanager or aspiring to become one, we share the knowledge and skills needed to excel in this critical role.
This new marketplace is set to revolutionize the $6 trillion digital labor market by providing businesses and developers with prebuilt AI agent components that accelerate productivity and innovation. We are thrilled to be part of AgentExchange and contribute to this innovative ecosystem, said Ulrik Monberg , Founder & CEO at ARPEDIO.
With over 12,000 employees across 30+ countries, the company is committed to innovation and sustainability. By adopting ARPEDIO’s advanced accountmanagement solutions, B.I.G. Prev Previous Client Case How National Express Accelerated Marketing An ABM/ABS Success Story #1 Account-Based Selling Platform Powerful alone.
Once this organisation will have progressed enough on complex sales and on basic accountmanagement, it be in a much stronger position to enhance and expand its KAM intiative. That, in order to well manage their customers, companies operating in a complex environment need to develop 3 types of commercial capabilities.
Accountmanagement serves as the backbone of successful businesses, playing a pivotal role in fostering lasting relationships with clients or customers. At its core, accountmanagement involves the strategic oversight and nurturing of client accounts, aiming to maximize their value and satisfaction.
Evolving Key AccountManagement: Perstorp's Journey with ARPEDIO Download full case study About Perstorp With a 140-year legacy, Perstorp stands as a pioneer in organic chemistry, shaping industries from mobile tech to animal nutrition, driven by sustainable solutions. Superior together. Enhance forecast accuracy.
increasingly M&BD professionals play a part on the front line of client contact for example, as accountmanagers) Client concentration? In this case, accountmanagers liaise with the fee-earners. The growth of MarTech in professional services – an overview (kimtasso.com) Accountmanagement or project support?
How GUBI went from limited account insight to complete stakeholder visibility. Prior to teaming up with ARPEDIO, the main challenge for GUBI was too little visibility into accounts and stakeholders. The organization as a whole simply didn’t have the full insight potential it desired into its customers and stakeholders.
Unlock Business Potential with Effective Stakeholder Mapping Improve your critical stakeholder relationships ← Back to blog As businesses strive to achieve growth and success, many overlook the untapped potential of effective stakeholder mapping. We will also highlight the tools and techniques available for stakeholder mapping.
Are you ARPEDIO’s new AccountManager within the Nordics? Are you ARPEDIO’s new AccountManager within the Nordics? Are you ARPEDIO’s new AccountManager within the Nordics? ? Are you an aspiring future Account Executive and have a passion for sales and leadership? Back to careers. What we offer.
Are you Arpedio’s new AccountManager within the Nordics? Are you Arpedio’s new AccountManager within the Nordics? Are you Arpedio’s new AccountManager within the Nordics? ? Are you an aspiring future Account Executive and have a passion for sales and leadership? Back to careers. What we offer.
Knowledge sharing and openness to generate innovative collaboration Knowledge as socially generated, maintained, and shared in peer-to-peer communities. You can work with your stakeholders in real time to unlock conversations, insights and ideas. It comes loaded with 300+ templates to kickstart innovation. Great advice!
the evolving healthcare industry, pharma and bio-tech companies are now focusing on each component of market access: – Price – Channel – Stakeholders – Government agencies How do these elements apply to new types of decision makers, previously unknown to market access teams?
– Stakeholders. Customized processes and functions are required to effectively engage these new stakeholders. A primary challenge for pharma and bio-tech companies is how to identify the right stakeholders in the approval process. – Research each stakeholder and align your goals with theirs.
He must now call and find out if any of these stakeholders are still relevant to the task he needs to do. He is so pleased to be able to see, at one glance, all the key stakeholders in his key account. He shortlists several people from previous reports filed. There must be a better way to do this’, he thinks.
The evolution of an accountmanager , over the decades, has taken us on a bit of a journey: Let’s visit the 70s… Where the gift of the gab was enough to see you into a meeting with a key decision maker - armed with a bag full of good stories and friendly chat. What role does today’s accountmanager play then?
We are passionate about innovation through software and in making sales professionals successful. You’ll get plenty of responsibility and insights on how to grow and manage an international tech scale-up. Follow us on LinkedIn to get all the newest perspectives and insights around strategic relationship management and sales innovation.
In addition, they're cross referenced with related KPIs which is useful when looking to appeal to multiple stakeholders. Innovation can't happen without experimentation. Sign up for a free 5 day KPI lesson email. Bernard Marr. KPIs curated and organised by function. B2B elements of value Now I know KPIs aren't for everyone.
What are the pressures and challenges that stakeholders face at the moment? – The rapid pace of change and innovation. Providers, payers and suppliers, also a distribution supply chain and the patients themselves. – Patient empowerment. – The effect of merger and acquisition activity.
At the end of the implementation project, we will facilitate a training session for chosen key users and stakeholders, and we will make sure to provide guides for how to work with the solution. We are dedicated B2B sales experts in customer relationship management and marketing automation, specialized and certified within Salesforce.
Product innovation and new market access. This is especially true when it comes to the application of key accountmanagement and the elements that shape the success of existing customer management. How many new and innovative ideas do you bring to the customer relevant to solving their key problems?
What are the pressures and challenges that stakeholders face at the moment? – The rapid pace of change and innovation. Providers, payers and suppliers, also a distribution supply chain and the patients themselves. – Patient empowerment. – The effect of M and A activity. In this case, what is the issue for Pharma?
(SAMA = Strategic AccountManagement Association. Explore actionable strategies, best practices, and innovative approaches that promise to revolutionize the way you approach Strategic AccountManagement. ARPEDIO is one of the Global Technology Partners of SAMA).
This client case is based on an interview with Josh Seddon, Head of AccountManagement, EMEA, at Eagle Eye. Josh leads a team of accountmanagers and is responsible for Eagle Eye’s key and strategic accounts in EMEA. Superior together.
They realised two things: The growth of IOT brought in rapid entry of competitors offering innovative and quick access tools for organisations. As a Key AccountManager or Director you must begin with identifying the difference between the customer and the industry. Check out Hyper Adaptation for reference. Transformation.
The Solutions ARPEDIO was able to provide and implement a combination of an AccountManagement tool and a Relationship Mapping tool (including the Org Chart component) that was customized to suit the Customer Success teams’ specific needs. Superior together.
The Importance of Developing Strategic Thinking in Strategic AccountManagers In our fast-paced business environment, Strategic AccountManagers (SAMs) face a myriad of challenges that require them to go beyond routine selling and service tasks. Click here to schedule a quick meeting.
On November 9 and 10, SAMA held their annual Global Summit: two half-days of virtual learning, sharing and networking on the future of Strategic AccountManagement, and we’re thrilled to have been part of it. Many of these stakeholders do not report directly to the KAMs, and some do not even reside in your company. Back to blog.
On November 9 and 10, SAMA held their annual Global Summit: two half-days of virtual learning, sharing and networking on the future of Strategic AccountManagement, and we’re thrilled to have been part of it. Many of these stakeholders do not report directly to the KAMs, and some do not even reside in your company. Back to blog.
On November 9 and 10, SAMA held their annual Global Summit: two half-days of virtual learning, sharing and networking on the future of Strategic AccountManagement, and we’re thrilled to have been part of it. Many of these stakeholders do not report directly to the KAMs, and some do not even reside in your company. Back to blog.
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