Arpedio

JANUARY 5, 2024

At the heart of every thriving enterprise lies a keen focus on business relationship optimization , a task achieved through strategic roles that many might find overlapping—Account Management and Customer Success.

Account Management 52

Account Management Customer Success Management Energy and Utilities 52

Arpedio

JANUARY 9, 2024

Elevating Account Management Through Metrics and KPIs Explore ARPEDIO's Account Management Software ← Back to blog As companies strive to build lasting relationships with their clients, the need for effective Account Management strategies and tools becomes paramount.

Account Management 52

Account Management Management Client Relationships Account Planning 52

DemandFarm

OCTOBER 23, 2024

In this guide, we’ll delve into the intricacies of enterprise sales, their importance, key stages, and the metrics that will help you optimize your strategy as a key account manager. Enterprise sales involve selling goods or services to large businesses or organizations, often resulting in long-term, high-value contracts.

Key Account Management 40

Key Account Management Account Management Management Procurement 40

Arpedio

JANUARY 3, 2024

In the intricate world of business operations , the distinction between roles in sales and client management is pivotal. Specifically, sales positions such as Account Executive and Account Manager are critical in driving a business’s success. Who is an Account Manager?

Account Management 52

Account Management Management Acquisition Account Growth 52

Arpedio

FEBRUARY 14, 2024

Two such important functions that often go hand in hand are account management and sales. While these terms are sometimes used interchangeably, they actually have distinct differences and play unique roles within an organization. Two such crucial roles are account management and sales.

Account Management 52

Account Management Management Sales Client Relationships 52

Strategic Account Management Association

OCTOBER 14, 2021

By Saleh Al-Ben Saleh, Strategic Account Manager, Emerson. A while ago, I came across a discussion about the optimal way to capture strategic customers in a customer relationship management (CRM) tool in a way that enables effective, efficient account planning using account planning applications or tools.

Account Planning 520

Account Planning CRM Account Management Decision-making 520

Arpedio

DECEMBER 19, 2023

The vital role of Customer Success in Account Management Explore ARPEDIO's Account Management Software ← Back to blog In recent times, companies have come to realize the significance of aligning their customer success and account management strategies. Let’s dive in!

Account Management 52

Account Management Customer Success Management Artificial Intelligence 52

DemandFarm

MAY 22, 2023

Is a key account manager the same as a sales manager? Meet Anna, a diligent Sales Manager at Brilliant Solutions , a thriving software company specializing in cutting-edge automation tools. Her daily tasks revolve around driving sales, managing the sales team, and ensuring sales targets are met.

Key Account Management 52

Key Account Management Account Management Digitalization Sales Management 52

ProlifIQ

OCTOBER 4, 2023

Where To Start In the complex world of B2B sales and account management, success hinges on the ability to develop and execute a robust account management strategy. We’ll walk through the key components of building an effective account management strategy that drives revenue, customer retention, and loyalty.

Account Management 52

Account Management Management Account Planning Key Account Management 52

Arpedio

DECEMBER 19, 2023

The vital role of Customer Success in Account Management Explore ARPEDIO's Account Management Software ← Back to blog In recent times, companies have come to realize the significance of aligning their customer success and account management strategies. Let’s dive in!

Account Management 52

Account Management Communication Management Artificial Intelligence 52

SalesPop

MARCH 25, 2021

Sales most definitely have two sides, and this is also true of account management. This is also true of account management. If we didn’t need sales or account management skills, people would simply buy products or services—which they obviously don’t. They should plan for that existing account.

Account Management 98

Account Management Management B2B Advertising 98

Hubspot Sales

MARCH 18, 2019

The answer: Key account management. In this comprehensive guide to key account management, you'll learn: The definition of key account management. How to know whether your company needs a key account management strategy. The difference between key account management and selling.

Key Account Management 132

Key Account Management Account Management Management Account Strategy 132

ProlifIQ

FEBRUARY 27, 2023

This is typically done through something called key account management. What is Key Account Management (KAM)? Key Account Management is a strategic approach to managing a company’s relationships with its most valuable customers. Which is precisely the job of a sales VP or manager.

Key Account Management 52

Key Account Management Account Management Management Prioritization 52

Janek Performance Group: Account Planning

APRIL 26, 2022

As a sales leader, have you ever calculated the cost of poor account management? For example, let’s suppose your superstar salesperson closes a big account. But this account is local in your hometown. The account stayed active for one year and then left for a competitor’s service. Here’s how.

Account Management 52

Account Management Management Acquisition Decision-making 52

Account Management Skills

AUGUST 24, 2021

In this episode, I talk to Alex Raymond from Kapta about everything to do with account management processes. Not project management systems, not CRM systems, but having a dedicated system to guide the agency account management team, when it comes to managing and delve developing existing client relationships.

Account Management 98

Account Management Management Account Planning Co-Creation 98

Brooks Group

OCTOBER 24, 2024

 The benefits are proven: Organizations with a sales enablement strategy achieve a 49% higher win rate on forecasted deals. Onboarding: Ensuring new sellers are onboarded quickly and efficiently.  To be as successful as possible, they need support from other departments in your organization.

Sales Training 96

Sales Training Sales Account Management Onboarding 96

Mike Kunkle

AUGUST 19, 2024

However, there are nuances in their application that vary based on the specific context and needs of an organization. Similarly, the skillsets for hunting or new business development would contrast with the need for territory and account management expertise. Let’s explore some of these nuances.

Sales 269

Sales Sales Training Sales Management Onboarding 269

Account Management Skills

SEPTEMBER 4, 2023

If you’re working in creative agency account management you know how essential it is to have a positive relationship with your creative director built on trust. So, Joey, just give us a flavour of your background and your experience, particularly through the lens of working with account managers.

Account Management 40

Account Management Management Decision-making Meetings 40

SBI Growth

NOVEMBER 13, 2012

You have to quickly and effectively: Segment and target the right organizations. With a premium placed on customer acquisition cloud computing organizations have put account management on the back burner. Key Components of the an Account Management Process. This is a make or break moment in your career.

Account Management 123

Account Management Management Value Proposition Onboarding 123

Showpad

JANUARY 8, 2021

Hiring and onboarding new members of your sales team can be complicated. Following the steps outlined below as part of an airtight sales onboarding program will be critical to increase new sellers’ chances of developing successful, long-tenured careers as part of your team. What does this entail? Focus on industry specifics.

Onboarding 52

Onboarding Sales Insurance Negotiation 52

PandaDoc

JULY 24, 2020

This 90-day period, often called “onboarding,” is perhaps the most critical time in the client-business life cycle. An excellent onboarding experience builds trust, addresses concerns, and sets expectations for both the client and your project team. A high-performing company has well-defined yet flexible client onboarding processes.

Client Onboarding 52

Client Onboarding Onboarding Emotional Intelligence Decision-making 52

Upland

DECEMBER 14, 2021

Work together on Altify account and opportunity plans with Slack. In leading organizations, Slack is often the go-to tool for collaboration, and Salesforce is the book of record for everything customer relationship-related. Slack integration is included for Altify Account Manager and Opportunity Manager customers.

Account Planning 195

Account Planning Account Management Publishing Organization 195

Janek Performance Group: Account Planning

AUGUST 4, 2021

We continue our journey through strategic account management by examining the best practices in coaching strategic account managers. The single most important skill set to have as a strategic account manager is communication. Coach to communication skills. See the overall strategic picture.

Account Management 40

Account Management Management Communication Stakeholders 40

Account Management Skills

FEBRUARY 16, 2021

James Aldrich is a major account manager with over twenty years experience in both business development and account management in the software industry. Why business development and account management are similar roles. * Why business development and account management are similar roles. *

Account Management 52

Account Management Management Software Software 52

DemandFarm

NOVEMBER 27, 2024

Organizations that invest in RevOps report a 30% reduction in go-to-market expenses. Let’s explore how RevOps impacts these areas, why it matters for Key Account Managers (KAMs) , and the best practices for success in 2025. For Key Account Managers, RevOps is critical as it aligns strategy with execution.

Artificial Intelligence 40

Artificial Intelligence Key Account Management Decision-making Account Growth 40

DemandFarm

NOVEMBER 22, 2024

Automated content management platforms, like Seismic or Highspot, recommend the right materials for each prospect, improving efficiency and relevancy. Key Account Management Automation Handling key accounts manually can be overwhelming, especially with complex client needs.

Key Account Management 52

Key Account Management CRM Account Management Sales 52

DemandFarm

JUNE 3, 2024

As turbulent socioeconomic factors continue to put revenue forecasts at risk, B2B organizations are looking inward to strengthen the strongest player in their arsenal – their strategic accounts. Technology is no longer a nice-to-have to boost the performance of your strategic accounts. is one such tool.

Account Planning 52

Account Planning Key Account Management Account Management Onboarding 52

Arpedio

DECEMBER 14, 2023

December 15 How can ARPEDIO's solutions accelerate the onboarding of new sales hires? Enter draw #1 Account-Based Selling Platform Treat your colleagues to an early Christmas present Relationship Mapping & Org Chart Improve your critical stakeholder relationships.

Onboarding 52

Onboarding Stakeholders Account Planning Account Management 52

SalesGlobe

NOVEMBER 15, 2024

Before exploring pay structures, it’s essential to establish role clarity, especially within the sales organization. Sales reps were now responsible not only for closing new business but also for handling onboarding, technical troubleshooting, and periodic client check-ins.

Acquisition 52

Acquisition Sales Telecommunications Retail 52

SmartKarrot

DECEMBER 5, 2022

And it is a fact that human intelligence is not enough to provide cyber security to an organization. Benefits of augmented intelligence in account management. Account management is especially important for any SaaS (Software As A Service) business. It can be done only with the partnership of augmented intelligence.

Account Management 19

Account Management Customer Success Artificial Intelligence Management 19

Strikedeck

MAY 24, 2021

Michelle Brown-Krier, in an interview with Vincent Manlapaz, discusses why organizations need a strong customer success vision to keep up with the competition.

Account Management 40

Account Management Management Customer Success Organization 40

Arpedio

JUNE 20, 2023

The details and outcomes described represent a real-world business scenario but have been suitably disguised to maintain the privacy and integrity of the organization involved. Prev Previous post How Eagle Eye Achieved 4X Faster Employee Onboarding #1 Account-Based Selling Platform Powerful alone. Superior together.

Customer Success 52

Customer Success Account Management Facilitation Stakeholders 52

SmartKarrot

JUNE 6, 2023

For example, ensure that customer journey is clearly mapped and tracked, no customer is left unattended, no red signs are missed in customer management, customer outcomes are tracked, and you are able to drive your upsells, renewals and customer onboardings as seamlessly as you wish! Onboarding communication c. Welcome emails b.

Account Management 10

Account Management Customer Success Management Onboarding 10

SmartKarrot

OCTOBER 6, 2022

The key responsibility of an account manager is to retain customers and work as an intermediary for the organization’s sales team. As an enterprise operating in the SaaS (Software As A Service) environment, we understand the importance of having a strong account manager for the company’s overall growth.

Account Management 10

Account Management Management Negotiation Stakeholders 10

SmartKarrot

OCTOBER 5, 2023

Businesses today strive to get growth from existing accounts and, the role of Enterprise Account Management has come to the forefront in that regard. Designing and implementing the perfect playbook for managing large-scale clients is crucial to ensuring consistent customer experience and business growth.

Account Management 10

Account Management Management Value Proposition Stakeholders 10

ProlifIQ

MARCH 30, 2023

Sales Account Planning Template An account planning template is a tool that can be used by B2B sales teams to streamline their account planning process. A good account planning template provides a framework for organizing information and developing a strategic plan for each key account.

Account Planning 98

Account Planning Key Account Management Account Management Stakeholders 98

Arpedio

FEBRUARY 8, 2024

In this session, Mireille and Alexandre will delve into the crucial roles of customer-centricity and sales time efficiency in driving account-based growth. Embark on their inspiring journey, showcasing their distinctive contributions toward achieving the ambitious goal of establishing a world-class sales organization at Maersk.

Sales 52

Sales Onboarding Account Management Innovation 52