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Organizations are already planning for this new- or next-normal hybrid model and have worked hard to elevate the needed skill sets of their commercial teams – especially strategic accountmanagers. This is leading many companies to accelerate their strategic accountmanagement journeys and transformations. We think not.
Understanding the difference between landing new business and managing existing accounts is critical for your sales organizations success. On the surface, sales and accountmanagement have similar goals: Build strong relationships with customers and increase profitable revenue.
By Emily Williams, Strategic AccountManager , Pfizer. This is the story of how I led a project with my integrated account team to support a process for a key customer to efficiently and effectively triage appropriate patients out of the emergency department so that they could receive proper outpatient care.
A shared success plan is one of the most important tools in the strategic accountmanagement toolbox. Strategic Accounts programs produce twice the growth rate with their strategic accounts compared to their non-strategic accounts. 2: Reset your shared success plan. – SAMA.
Specifically, we collaborated with the insurance network to develop the following list of prioritized objectives: Leverage transportation to ensure patients receive care within the provider network. Defining Objectives. Reduce the overall financial costs to the health plan when a patient obtains care out-of-network.
From all this, we stress tested long-held views about strategic accountmanagement. Karen Passmore is Partner at the management consulting firm McKinsey and Company where she works on organizational design and go-to-market strategies with a focus on breaking down organizational silos. “We Panelists: the three experts of SAM.
Your work as a key accountmanager is similar to undertaking a long journey. There is more coming your way as we ride down the road that connects Zen and the Art of Motorcycle Maintenance and Key AccountManagement. Isn’t that true about prudent accountmanagement as well? Hop in for a short ride.
Do you know how the top key accountmanagers (KAMs) become the top KAMs? They don’t just respond to an account’s needs—they anticipate them, creating proactive strategies that build trust and deepen relationships. Key Focus Areas for High-Impact AccountManagement Teams 1.
So is AI expected to eat up your Key AccountManager’s jobs as well? It depends on your Key AccountManagement (KAM) maturity level, your approach to your KAM program, your goals, and how you want to roll with the AI punches. The dreaded side instils fear that it will usurp the role of the Key AccountManager.
The answer: Key accountmanagement. In this comprehensive guide to key accountmanagement, you'll learn: The definition of key accountmanagement. How to know whether your company needs a key accountmanagement strategy. The difference between key accountmanagement and selling.
How we’re able to step up and continue to serve these customers depends on our ability to collaborate internally and prioritize our finite resources to deliver maximal value. But how, exactly, we do that—how we build account planning motions that drive real wins—rests on the twin pillars of people and problems. What’s in motion?
Accountmanagers are the liaison between a company and its clients. Whether you’re a candidate or a hiring manager, you’ll need to brush up on accountmanager interview questions before making any big decisions. You can practice formulating answers that highlight your skills as an accountmanager.
Transform your time management in just 30 days! Get actionable steps to enhance productivity, prioritize effectively, and achieve work-life balance for key accountmanagers.
In the past, accountmanagers spent significant time on manual tasks like logging customer interactions, scheduling meetings, updating CRM records, and manually tracking stakeholder engagement. Why do you need an AI Accountmanagement tool? Top AI-Powered Tools for AccountManagers in 2025 1.
In this guide, we’ll delve into the intricacies of enterprise sales, their importance, key stages, and the metrics that will help you optimize your strategy as a key accountmanager. Beyond the immediate revenue boost, several other advantages make enterprise sales a strategic priority for key accountmanagers.
Through the articles in this series, we’ve now covered all aspects of accountmanagement, and its related features within Pipeliner CRM. Let’s now take an overview of the subject and pull all the pieces together, and see how Pipeliner powerfully supports accountmanagement. Account Matrixes. White Space.
It has prioritized lead and opportunity management over accountmanagement. Guided by both the industry and the CRM solutions they were using, businesses and organizations never really dug into real accountmanagement. A vital key to strategic accountmanagement is creating value for the customer.
In strategic accountmanagement, the stakeholders you dont seeand the ones you misunderstandare the ones most likely to derail your success. This makes blockers the single most important stakeholder group for you to prioritize. This makes blockers the single most important stakeholder group for you to prioritize.
KAM Technology & Use Cases in 2025 KAM technology plays a crucial role in supporting these best practices by providing powerful tools and features that streamline and enhance key accountmanagement processes. Interested in seeing a Key AccountManagement solution to help you retain and grow key customers?
In the intricate dance of business success, one partner often overlooked is accountmanagement. In this digital age where competition is fierce and customer expectations are soaring, the need for robust accountmanagement strategies has never been more pronounced.
Accountmanagement serves as the backbone of successful businesses, playing a pivotal role in fostering lasting relationships with clients or customers. At its core, accountmanagement involves the strategic oversight and nurturing of client accounts, aiming to maximize their value and satisfaction.
Strategic AccountManagement in B2B Welcome to our comprehensive guide on strategic accountmanagement. Whether you’re an experienced strategic accountmanager or aspiring to become one, we share the knowledge and skills needed to excel in this critical role.
Why is Customer Segmentation Important in AccountManagement? Effective accountmanagement hinges on building strong, long-lasting relationships with customers. Armed with this knowledge, accountmanagers can tailor their communication, offerings, and solutions to address these specific requirements effectively.
Key accountmanagement vs. traditional sales ← Back to blog The game of sales and customer relations has changed – staying competitive is no longer just about making the sale; it’s about nurturing valuable, long-lasting relationships with your top-tier clients. Table of Contents What is Key AccountManagement?
Built for each industry, it takes account teams in every market to the next level and enables commercial teams to understand their customers at a deeper level and mean more to them.
Successful Strategic AccountManagement ← Back to blog There’s no doubt about it: Strategic AccountManagement is the key to success in today's competitive market. But you need the right tools and processes to unlock the power of Strategic AccountManagement before you can watch your business soar.
Key AccountManagement (KAM) thrives on strong relationships, and there is no denying that. But it also demands precise account planning, strategic execution, data-driven decision-making, and seamless cross-functional collaboration. How RevOps Helps in Key AccountManagement?
Accountmanagement is a crucial component of any successful business. But what is accountmanagement exactly? At its core, accountmanagement is all about ensuring customer satisfaction and driving business growth through effective client management.
How to Succeed With AccountManagement. Let’s show you how to get the most out of your accountmanagement! In this blog, we’ll break down the concept of accountmanagement, and why it’s so important in order to drive a successful business in today’s increasingly complex B2B industry. Back to blog.
Identify Growth Opportunities: Spot untapped potential within existing accounts by visualizing productneed gaps. Prioritize High-Impact Areas: Focus on whitespace segments with the highest revenue and strategic value. Easy to Use & Customizable: Editable format designed for fast adoption, tailored to your account structures.
Salesforce Account Plans – Using Your CRM To Drive Strategy Salesforce account plans are a powerful feature within the Salesforce ecosystem, designed to streamline and enhance strategic account planning for B2B sales and accountmanagement professionals.
In today’s competitive business landscape, effective accountmanagement plays a pivotal role in fostering long-term client relationships and driving sustainable growth. However, despite its importance, accountmanagement is not without its challenges. Addressing these challenges is crucial for business success.
If you want to run a successful B2B business, it should be focused on acquiring large customers and growing the number of users or products inside those key accounts. This is typically done through something called key accountmanagement. What is Key AccountManagement (KAM)?
Is a key accountmanager the same as a sales manager? Meet Anna, a diligent Sales Manager at Brilliant Solutions , a thriving software company specializing in cutting-edge automation tools. Her daily tasks revolve around driving sales, managing the sales team, and ensuring sales targets are met.
This will enable sales teams to prioritize their efforts and focus on the leads with the highest potential for conversion. A 10-year veteran of Altify, Travis has led the digitization of sales process, opportunity management, and accountmanagement methodologies at some of the world’s largest, most complex sales organizations.
When it comes to driving business success , there are two crucial strategies that companies must master: AccountManagement and Opportunity Management. Key Takeaways: AccountManagement and Opportunity Management are essential to driving business success.
Key accounts are the 20% of accounts that generate 80% of your company revenue. Before attempting to develop a key accountmanagement strategy, you must know how to identify these key accounts. Accurate identification will help you avoid rashly categorizing tail accounts as having strategic value.
Where To Start In the complex world of B2B sales and accountmanagement, success hinges on the ability to develop and execute a robust accountmanagement strategy. We’ll walk through the key components of building an effective accountmanagement strategy that drives revenue, customer retention, and loyalty.
This is where effective accountmanagement comes into play. Businesses across industries are increasingly turning to accountmanagement solutions to streamline their processes, enhance client satisfaction, and drive growth. Moreover, efficient accountmanagement contributes to operational efficiency and productivity.
AccountManagement. The accountmanagement process maximizes the long-term value of select customer relationships by continually aligning your company’s capabilities with the needs of your customer. Territory Management. What are the customer’s business needs? Not exactly.
Automated Lead Scoring Manual lead assessments can cause inconsistent prioritization. Automated content management platforms, like Seismic or Highspot, recommend the right materials for each prospect, improving efficiency and relevancy. This makes managing high-value clients more strategic and far less reactive.
With digital key accountmanagement tools , sales teams can offer numerous advantages over traditional methods, including increased security, convenience, and visibility. With key accountmanagement evolving and becoming more complex , organizations are turning to AI as a key differentiator and enabler.
Build accountmanagement playbooks that guide sellers through the process of identifying and capitalizing on growth opportunities within existing accounts. Implement regular account reviews in which sellers analyze account health, identify risks, and plan growth opportunities.
Two such important functions that often go hand in hand are accountmanagement and sales. Understanding the nuances between accountmanagement and sales can help businesses optimize their strategies and ensure long-term client relationships. Two such crucial roles are accountmanagement and sales.
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