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The best sales podcasts key accountmanagers should listen to Are you a key accountmanager? Why selling is hard for key accountmanagers Key AccountManagers are busy making sure clients get the best from what they've already bought. He was responsible for managing 168 accounts!
New procurement teams introduce big challenges and new opportunities into the customer relationship. My old contact has been replaced A new procurement team introduces fresh dynamics and relationships. The working environment will undoubtedly change from what you were used to with the previous procurement team.
For years, Key AccountManagement (KAM) has been confined within the walls of CRM systemsSalesforce, Microsoft Dynamics, and HubSpot. The logic was straightforward: if customer data already lives inside a CRM, why manage key accounts elsewhere? Key AccountManagement is not an extension of sales.
This process involves multiple product demonstrations, engaging with IT, procurement, and finance stakeholders, and significant customization to meet the client’s needs. Compared to small or mid-sized business (SMB) sales, enterprise sales typically entail a longer decision-making process, more resources, and more stakeholders.
Phil is an accountmanagement and sales professional professional with a wealth of experience and wisdom he's distilled into The Tenets of AccountManagement. These guiding principles have served Phil well and I know they will help you find success as a key accountmanager. The Tenets of AccountManagement.
Your first 90 days in a new job as an accountmanager are the most challenging.and with the most at stake. A detailed list of all the activities you need to do to get settled into your new accountmanagement role, grouped into 30 day periods. Are you moving to accountmanagement from a different profession?
KAM Technology & Use Cases in 2025 KAM technology plays a crucial role in supporting these best practices by providing powerful tools and features that streamline and enhance key accountmanagement processes. Interested in seeing a Key AccountManagement solution to help you retain and grow key customers?
Create contact plans to keep in touch with key stakeholders in your company and your client's. Your job as a key accountmanager is to deliver the kind of value that convinces your clients to stay in the loop. GRAHAM Different stakeholders will value different things. Stakeholders value business improvement.
In this episode, I talk to Alex Raymond from Kapta about everything to do with accountmanagement processes. Not project management systems, not CRM systems, but having a dedicated system to guide the agency accountmanagement team, when it comes to managing and delve developing existing client relationships.
Core Facets Of Key AccountManagement In Life Sciences Managing relationships and building strategic plans to grow revenue across complex accounts is a part of day-today life for anybody in sales, marketing, or accountmanagement in the Life Sciences space.
Core Facets Of Key AccountManagement In Life Sciences Managing relationships and building strategic plans to grow revenue across complex accounts is a part of day-today life for anybody in sales, marketing, or accountmanagement in the Life Sciences space.
the evolving healthcare industry, pharma and bio-tech companies are now focusing on each component of market access: – Price – Channel – Stakeholders – Government agencies How do these elements apply to new types of decision makers, previously unknown to market access teams?
– Stakeholders. Customized processes and functions are required to effectively engage these new stakeholders. A primary challenge for pharma and bio-tech companies is how to identify the right stakeholders in the approval process. – Research each stakeholder and align your goals with theirs.
Too many clients, not enough time Key accountmanagers have a lot of clients. From procurement, to executives, to end users and everything in between. Share the load You don't have to be the only one in your organization communicating with key stakeholders. The world's most amazing community of key accountmanager.
With the growing size of buying groups in the digital age, it is imperative to consider factors that play into the challenges and benefits of digital key accountmanagement. Challenges in Shifting to Digital Key AccountManagement Shifting to Digital Key AccountManagement also comes with its fair share of challenges.
I spoke to Jessica Bowler and Iris Gatzweiler , two senior procurement clients who shared some insights into the pitching process. Don’t forget to go back to Episode 9 , where Jessica and Iris talked about how to approach and develop relationships with procurement. Welcome to Episode 54. So welcome Iris and Jess. Wonderful, Jess.
Since relationship management is key to closing deals, it’s clear that sales reps need purpose-built tools to gain the intelligence necessary to manageaccounts and drive opportunities. Leveraging Relationship Maps to Drive Strategic Selling.
Sellers sometimes work with professional procurement leaders and company executives who work together frequently and have processes and policies to guide their purchase pursuits. The most commonly supported activities for commercial methodologies include prospecting and opportunity management.
It is no surprise then, when we consider decision making units and critical stakeholders in our accounts that we should factor in their broader network and seek to find areas and people in common. When creating stakeholder maps, and understanding our critical decision makers we need to probe further.
Your account team needs to have a common understand of an account or opportunity – the key stakeholders, their goals, and company objectives. This requires collaboration and a well-documented account plan. . Account Visibility = Agility.
Effective value chain management enhances operational efficiency, reduces costs, and fosters innovation, thereby creating significant value for patients, healthcare providers, and stakeholders. Support Activities: Procurement: Sourcing materials and components for device production.
This integrated approach is critical in managing the complexities of drug development, regulatory compliance, and market entry. Effective value chain management drives efficiency, reduces time-to-market, and enhances value creation for customers and stakeholders. Support activities are equally crucial.
Effective value chain management enhances operational efficiency, reduces costs, and fosters innovation, thereby creating significant value for patients and stakeholders. Navigating challenges such as data security, regulatory compliance, and technological interoperability necessitates a strategic approach to value chain management.
Effective value chain management enhances operational efficiency, reduces costs, and fosters innovation, thereby creating significant value for customers and stakeholders. Addressing challenges such as supply chain disruptions and sustainability concerns necessitates a strategic approach to value chain management.
Effective value chain management enhances operational efficiency, reduces costs, and fosters innovation, thereby creating significant value for patients, healthcare providers, and stakeholders. Procurement secures essential medical supplies and equipment, while technology development drives innovation in medical technologies.
At the same time, Sales deals are coming under more scrutiny from buyer stakeholders, with more teams involved in each purchase. Buying patterns can also vary by size at manufacturing firms; SMEs are agile, flexible, will often experiment with new technologies and usually have relatively straightforward procurement processes.
A learning environment that’s anything but conventional ARPEDIO was right in the middle of it all, surrounded by Strategic AccountManagement (SAM) professionals who shared our drive for success and eagerness to push boundaries and exchange game-changing ideas about the future of SAM. Let’s dive in.
This episode is for you if you’re interested in understanding how a project management team and an accountmanagement team work together in an internal communications agency. Now Brilliant Ink call their accountmanagement team strategists. We were doing project management as best as we could.
Roy Murphy from Synthetic is going to provide an update on the current AI landscape, how brands & agencies are using AI, ethical considerations and challenges and we’ll be sharing some specific use cases for accountmanagers. So all of that to say, the idea of being an accountmanager was not on my radar whatsoever.
We also ran an AI for AccountManagers webinar recently together with Roy Murphy and the recording has been asked for several times. We help them protect their assets, monetize them, develop strong contracts with their clients and other stakeholders and navigate marketing regulations.
Before we zero in on the important qualities of a sales enablement manager, we need to wrap our heads around the very definition of this role. We all seem to know what sales managers, accountmanagers, and business development managers do — but who in the world is a sales enablement manager?
Role: Vice-President, Customer Success Location: Greater Chicago Area, US Organization: Davisware As a Vice-President of Customer Success, you will achieve targeted Go-Live Dates to maximize Annual Recurring Revenues (ARR) through robust customer management, including effective hand-off to the accountmanagement team at go-live.
In this episode, I chat to Mike Lander, CEO of Piscari, a former procurement director who now assists sales teams in negotiating with procurement departments. We also dive into a five-step framework to help you negotiate more effectively and shed light on some questionable tactics employed by less experienced procurement professionals.
A procurement person is chartered to buy concrete for a construction site or stainless-steel bolts and screws for a maker of industrial machines. Typical roles are the sponsor, the decision-maker, evaluators (experts), users (quite often from various teams), procurement, gatekeeper (with various interpretations of what this means).
Revegy, a leading provider of strategic accountmanagement technology, is proud to announce the addition of David Keil to its Board of Directors. Sales Asset Management. Unlike most solutions, our platform is custom built for complex B2B sales, where sales cycles are longer and more stakeholders are involved.
So there will be stakeholders who we have not met or don’t know, as well as some of our main stakeholders, and really thinking about how we can retain clients and make them feel really special. That’s a very brilliant way to re-engage particularly with stakeholders like you said, that you have not met.
Spend more time connecting with influential business stakeholders and earn credibility so they would meet with me about my company’s products and services. Uncover news stories about circumstances that can help me build credibility with a stakeholder, or to build a business case for investing in my solution.
Woody Allen, Annie Hall Key AccountManagement has always been built on a foundation of intuition backed by the wisdom from innumerable conversations, and strength of human relationships. The best AccountManagers in the world have always had an innate ability to detect whats happening beneath the surface.
Woody Allen, Annie Hall Key AccountManagement has always been built on a foundation of intuition backed by the wisdom from innumerable conversations, and strength of human relationships. The best AccountManagers in the world have always had an innate ability to detect whats happening beneath the surface.
Woody Allen, Annie Hall Key AccountManagement has always been built on a foundation of intuition backed by the wisdom from innumerable conversations, and strength of human relationships. The best AccountManagers in the world have always had an innate ability to detect whats happening beneath the surface.
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