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What Is Key Account Management?

MTD Sales Training

This is exactly why Key Account Management is one of the most important aspects of the sales process and an integral facet of every single business. Being a successful account manager means more than knowing your customers, being proactive and quickly responding to queries. Key Account Management Top Tips.

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Customer Retention Strategies in a Challenging Sales Climate

Brooks Group

Many are consolidating their supplier base as a risk mitigation strategy, making retention battles even more competitive. For sales leaders, this environment demands a fundamental rethinking of traditional retention approaches. Get in touch today to find out how The Brooks Group can improve sellers strategic account management skills.

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How To Go From Order Taker To Trusted Advisor

MTD Sales Training

From the customer’s point of view there are 4 types of relationships that they have with their suppliers. STAGE 2 – THIRD PARTY SUPPLIER. We cover a lot of material on how to be a trusted advisor within our Online Sales Training and our Key Account Management Training courses. Order Taker?

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Handy-KAM

Mercuri International

“KAM, SAM, GAM” – the world of account management does love an acronym. They matter because the top performing accounts bring in a disproportionate amount of revenue, drive growth and – above all – are already your clients. So, in short, key accounts matter. These are the clients that matter.

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The Perplexing Power of Process & Methodology in Complex B2B Sales

Mike Kunkle

The above diagram is only one possible example and is a consultative example, where a solution is sourced and implemented (rather than a transactional example where a supplier is sourced and products are purchased, used, and replenished).

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One Change That Can Make Or Break Business Partnerships

MTD Sales Training

But our studies have shown that there is one main component in a supplier/client relationship that can go a long way in developing future sales and encouraging that close relationship that can make or break the contact. Better resource management, as different team members can interact with more people within the client’s organisation.

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Top Tips For Managing Accounts

MTD Sales Training

I received an email last week from Trevor Borrows who is a newly appointed National Sales Manager in charge of a team of Account Managers. Here’s what Trevor asked: “Hi Sean, being a new National Sales Manager I need to understand how to develop account strategies. Account retention.