Hubspot Sales

MARCH 18, 2019

Key accounts are 60 to 70% likelier to close than new ones, plus spend 33% more on average. According to the Harvard Business Review , customer satisfaction increases 20% within a few years of starting a key account management program. Profits and revenue, meanwhile, can increase by 15%. Key Account Management Strategy.

Key Account Management 143

Key Account Management Account Management Management Account Strategy 143

Red Star Kim

OCTOBER 16, 2023

Delegates included both partners and business development professionals (some with a banking background) from law firms (employment, criminal, disputes, offshore), accountancy practices (audit, forensic, insolvency and restructuring and financial services. And co-create a plan. Why do you need a business plan?

Management 130

Management Emotional Intelligence Onboarding Communication 130

Red Star Kim

FEBRUARY 14, 2023

There is some useful information in the Level 6 Marketing Manager Apprenticeship on marketing consultancy skills including: The consultancy proposition Scoping the offering/Benefits/Messaging/STP/Communication Engaging with clients and building networking opportunities Skills and competencies Project management Clients/Stakeholder management/mapping/communications (..)

Emotional Intelligence 130

Emotional Intelligence Marketing Stakeholders Communication 130

Red Star Kim

DECEMBER 5, 2023

Leadership and the In-Group/Out-Group Phenomenon (blanchard.com) Create a sense of unity by reminding people we are on the same team and all striving for the same results (happy clients and increased profits). A similar approach would be to unite people behind the need to focus on client interests and overcoming competitor activity.

CRM 100

CRM Marketing Interpersonal Skills Client Relationships 100