Account Strategy Customer Experience Customer Life Cycle 
Jermaine Edwards
MARCH 17, 2020
This is such an important question yet most organisations have not established a clear distinctive path, identifiers and actions for effectively managing the full customer relationship journey. What is the Customer Life Cycle? The term customer life cycle is still very new and can be traced back to the early 90s.
SmartKarrot
JULY 1, 2020
This role will work together with the other members of the Professional Services team as well as Account Executives, Account Managers, Sales Engineers, Customer Success Managers and Engagement Managers to execute key account strategies. Own Delivery, Lead Up-sell and Cross-sell initiatives with CSM’s.
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