SmartKarrot

APRIL 18, 2022

Role: Director of Customer Success Location: New York, United States (Hybrid) Organization: Fireblocks As a Director of Customer Success, you will hire, grow and develop a regional customer success group. Define operational metrics for the group, and measure the Effectiveness of Customer Success.

Customer Success 19

Customer Success Advertising Finance Account Strategy 19

SmartKarrot

AUGUST 24, 2021

Role: VP Customer Success Location: Remote, United States Organization: SocialChorus As a VP of Customer Success, you will create a vision and strategic plan for leading Customer Success teams with delivering a scalable best-in-class customer journey for the 500+ global customers that maximizes revenue and retention.

Customer Success 19

Customer Success Stakeholders Account Strategy Business Growth 19

SmartKarrot

JANUARY 21, 2022

Role: Director of Customer Success Location: Remote, United States Organization: Twingate As a Director of Customer Success, you will hire a team of talented customer success managers and leaders. Work closely with product leadership to help deliver roadmap feature requests across the entire customer base.

Customer Success 19

Customer Success Value Proposition Leadership Account Planning 19

ProlifIQ

JUNE 21, 2023

This team consists of dedicated professionals who work collaboratively to support the strategic account manager in delivering value to the strategic accounts. In conclusion, strategic accounts are the key customers that hold immense value for an organization’s growth and success. We touch on this more below.

Account Management 52

Account Management Management Account Planning Stakeholders 52

SmartKarrot

APRIL 7, 2021

Role: Customer Success Director (South) Location: Boulder, CO, US Organization: Uplight As a Customer Success Director, you will collaborate with senior executives on account strategy and delivery. Identify, reach and influence key decision-makers and all influencers and stakeholders within your accounts.

Customer Success 10

Customer Success Account Strategy Stakeholders Leadership 10

SmartKarrot

AUGUST 4, 2021

Role: Director of Customer Success Location: New York, United States Organization: Namogoo As a Director of Customer Success, you will manage and coach a team of customer success team leads and managers by developing and expanding their customer, product, and domain expertise to build the best in class CS team.

Customer Success 10

Customer Success Onboarding CRM Stakeholders 10

SmartKarrot

FEBRUARY 17, 2021

Role: VP Customer Success Location: Fremont, CA, US Organization: Privacera As a VP of Success Manager, you will be responsible for leading, expanding, and mentoring the Customer Success teams through strategy and Objectives and Key Results along with hiring, coaching, and developing a world-class team.

Customer Success 10

Customer Success Value Proposition Onboarding Stakeholders 10

SmartKarrot

APRIL 27, 2021

Role: AVP, Customer Success Location: Remote, United States Organization: League Inc. As an AVP of Customer Success, you will own the vision and strategy of a robust end-to-end customer success framework. Provide a communication bridge between technical CiviCRM developers and CiviCRM Users.

Customer Success 10

Customer Success Account Management Stakeholders Finance 10

ProlifIQ

NOVEMBER 9, 2022

According to Forrester, “While product and company messaging can be generic, your account strategy and go-to-market plans should be highly account-specific.” executives in marketing, sales, customer success, etc). best practices, configuration guides, knowledge base articles, etc).

Leadership 52

Leadership Account Planning Sales Leadership Stakeholders 52

SmartKarrot

MAY 28, 2021

Role: Customer Success Director Location: Home, KS, US Organization: Acoustic As a Customer Success Director, you will develop account strategies in accordance with overall Acoustic GTM motions and customer business objectives. Evaluate the way customers make use of the systems.

Customer Success 10

Customer Success Logistics Customer Experience Account Strategy 10

SmartKarrot

DECEMBER 11, 2020

Role: Vice President of Customer Success Location: Remote, Chicago, IL, US Organization: Storm2 As a Vice President of Customer Success, you will hire, coach, and lead their customer success organization. This includes retaining talent and implementing processes designed to manage turnover effectively.

Customer Success 10

Customer Success Finance Innovation Facilitation 10

SmartKarrot

JULY 1, 2020

Collaborate internally with key stakeholders including marketing, sales, product, engineering and legal in order to ensure software adoption as well as customer success. Customer Success Architect is ultimately deployed to ensure customers fully leverage and get value from all aspects of the DocuSign platform.

Customer Success 10

Customer Success Customer Life Cycle Partnership Management Negotiation 10

Hubspot Sales

JULY 1, 2019

An account-based model treats every account like a market of one. Instead of one salesperson targeting a single contact within a company, an entire team is dedicated to targeting multiple stakeholders at the prospective customer’s company. A successful account-based approach requires cross-department coordination.

Stakeholders 88

Stakeholders Sales Finance Decision-making 88

Revegy

AUGUST 12, 2020

You have to understand what each person really needs and cares about in order to drive success. Stay engaged with your key stakeholders, remind them that you’re by their side for the long-haul and that you will adapt to meet their changing needs. Map these strategic plans collaboratively.

Account Planning 69

Account Planning Account Management Stakeholders Client Development 69

SmartKarrot

JULY 20, 2022

Role: Customer Success Director, Brands Location: New York, NY, US Organization: LiveRamp As a Customer Success Director, you will assist the clients with day-to-day management and troubleshooting for the largest and most strategic enterprise brand partners. Craft & execute against growth plans for customers.

Customer Success 3

Customer Success Stakeholders Finance Advertising 3

SmartKarrot

MAY 31, 2022

Role: VP, Customer Success (Remote) Location: Remote, Chicago, IL, US Organization: Sales Talent Agency, Inc. As a VP of Customer Success, you will be responsible for driving success outcomes across the entire customer journey; including implementation, support, operations, and renewals.

Customer Success 3

Customer Success Advertising Onboarding Account Strategy 3

Arpedio

MARCH 26, 2024

Utilizing Account-Based Selling Tools: Invest in account-based selling tools , such as ARPEDIO. Collaborating Across Teams: Foster collaboration between sales, marketing, and customer success teams to ensure alignment and coordination in executing account-based selling initiatives.

Value Proposition 52

Value Proposition Prioritization Sales Organization 52

Jermaine Edwards

MAY 6, 2020

This occurs when an organisation needs to respond to dramatic change that impacts the way many aspects of its business and relationships interact with other internal or external stakeholders or entities. Check out Hyper Adaptation for reference. Transformation.

Manufacturing 130

Manufacturing Key Account Management Decision-making Digitalization 130

Revegy

JULY 17, 2018

While typical CRM tools help keep track of contacts (and their roles) within an account or opportunity, much more information is needed to successfully identify revenue potential in your key accounts or move through a deal. Related Relationship Map and Account Planning Resources. eBook: Account Planning Template.

Account Planning 40

Account Planning Suppliers Profitability Decision-making 40