article thumbnail

Buying Groups – How to Navigate Complex Buyer Structures

Upland

With so many digital channels available for learning about a potential solution, only 17% of their time is being spent on interacting with potential vendors. “Buying groups purchase from those they know” says Marrs. “Customers are taking more time to understand what they need and what they want to buy.” The data also backs this up.

article thumbnail

Connected Apps Ecosystem in Digital Account Management

DemandFarm

A connected apps ecosystem in key account management involves the integration of your digital key account planning tool with other tools in your sales tech and marketing tech stack. When a lot of tools are used to keep track of your accounts, you will often operate in silos within your ecosystem.

article thumbnail

Salesforce Account Planning: Turn Data Into Relationships 

Upland

While Salesforce does offer plenty of great features, many enterprises will need to complement their CRM with account planning technologies and capabilities that uniquely fit their own business challenges. Account planning as a practice is best done with Salesforce.

article thumbnail

Being more strategic – Case studies and insights (Ireland May 2023)

Red Star Kim

The figures for this year’s survey show Republic of Ireland fee income rose by 12 per cent in 2021, compared with just 1% in 2020 Finance-Magazine.com – Ireland’s top accountancy firms roar back to double-digit growth in 2021 Accountancies and Tax Consultants revenue is expected to expand at a compound annual rate of 1.3%

article thumbnail

15 Reasons Why You Might be a Bad Account Manager

Account Manager Tips

Has no plan Which clients need an account plan? Account plans are help you define your key account strategy. Key account managers without an action plan will fail. Even if you use pen and paper for notes, consider moving them to a digital notetaking app. Only the ones you want to keep!

article thumbnail

Moving Customer Engagement Forward in a New Era

Clarity Engagement Solutions

While the goal of positioning products against the competition in ways that promote appropriate, effective usage by patients will always need to be part of any good account strategy, it must finally take its proper place as a cog in the larger machinery of strategic customer engagement. So, why wait? Download now.

article thumbnail

Moving Customer Engagement Forward in a New Era

Clarity Engagement Solutions

While the goal of positioning products against the competition in ways that promote appropriate, effective usage by patients will always need to be part of any good account strategy, it must finally take its proper place as a cog in the larger machinery of strategic customer engagement. So, why wait? Download now.