Account Manager Tips
NOVEMBER 22, 2022
New procurement teams introduce big challenges and new opportunities into the customer relationship. My old contact has been replaced A new procurement team introduces fresh dynamics and relationships. The working environment will undoubtedly change from what you were used to with the previous procurement team.
Strategic Account Management Association
OCTOBER 26, 2021
The executive sponsor should be familiar with the account and help expand the customer mapping, engagement and relationship. Procurement leaders, chief financial officers and other senior leaders can be great sponsors if the fit is right. We need to consider the person’s willingness and personality fit with the customer account.
ProlifIQ
OCTOBER 30, 2024
Consider everyone who may have a direct or indirect influence on the account, including end-users, procurement teams, IT departments, and even external consultants or advisors. With access to real-time data and historical trends, businesses can develop detailed account plans and set realistic goals.
DemandFarm
MARCH 31, 2025
AI detects a 25% decline in executive engagement over three months, combined with increased support tickets and delayed procurement responses. A risk AI agent automatically alerts the account team, suggesting proactive retention strategies before renewal discussions even begin.
Cosawi
DECEMBER 28, 2021
Stay informed on the account through an established strategic account process. Contribute to, and have accountability for, the account plan. Challenge account strategy and tactics. Participate in internal leadership and customer account meetings – and not only when “the house is on fire”.
DemandFarm
FEBRUARY 26, 2025
AI will shed light on these blind spots by: Mapping deal risk in real-time: AI will recognize when a key stakeholder becomes less engaged, when procurement delays approvals, or when a competitor starts influencing internal discussions, flagging them as risks. But the most dangerous threats are those that go undetected until it is too late.
DemandFarm
FEBRUARY 26, 2025
AI will shed light on these blind spots by: Mapping deal risk in real-time: AI will recognize when a key stakeholder becomes less engaged, when procurement delays approvals, or when a competitor starts influencing internal discussions, flagging them as risks. But the most dangerous threats are those that go undetected until it is too late.
Expert insights. Personalized for you.
130 
Let's personalize your content