Zendesk

SEPTEMBER 3, 2021

Studies have identified customer service as a key competitive differentiator, even over price, and a key component of customer loyalty. The impacts of customer service go far beyond customer satisfaction. Done well, customer service can boost market share, customer spend, and even customer acquisition.

Remote Working 94

Remote Working Brainstorming Insurance Acquisition 94

Zendesk

SEPTEMBER 3, 2021

Studies have identified customer service as a key competitive differentiator, even over price, and a key component of customer loyalty. The impacts of customer service go far beyond customer satisfaction. Done well, customer service can boost market share, customer spend, and even customer acquisition.

Remote Working 52

Remote Working Brainstorming Insurance Acquisition 52

Zendesk

NOVEMBER 28, 2023

Nowadays, every business needs to provide an outstanding customer experience (CX) , but the level and expertise of support varies by industry. If not, customer churn rates can skyrocket due to a misunderstanding of the software. When companies provide excellent SaaS customer support, they can better secure customer retention.

e-Learning 52

e-Learning Software Software Brainstorming 52

Apptivo

APRIL 19, 2022

The team should excel in good listening and communication skills that help in smooth interactions with the customers. What is customer support? Customer support is the way of providing answers, guidance and help while they are using your company’s offerings. Why is Customer support important for Business?

Customer Experience 98

Customer Experience Brainstorming Decision-making Media 98

SmartKarrot

APRIL 24, 2020

Statistics reveal that 81% of the customers trust their friends and family’s advice for choosing between applications. On the other hand, a report suggests that, in 2020, 86% of the buyers would pay more for better customer experience on an application. It requires tailored efforts and effective customer success strategies.

B2C 12

B2C Customer Success B2B Profitability 12

ACT

NOVEMBER 15, 2022

They do all the grunt work while you brainstorm ways to improve the performance of your marketing campaigns and strategy. In this post, we’ll take a closer look at some of the key uses of marketing automation platforms and how they can improve your customer experience and grow your business. Let’s get started.

Marketing 52

Marketing Small Business CRM Software 52