What Are Some KPIs That an Ideal CRM Should Report?
Apptivo
MAY 10, 2022
Customer Acquisition Cost (CAC). Whether you’re running an eCommerce storefront, operating a SaaS business, or managing an online retailer, customer relations management (CRM) is an important part of doing it successfully. The secret ingredient to using CRM software effectively lies in your choice of KPIs. Abandonment Rate.
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