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3 key factors that impact your customer churn rate

Nutshell

While many variables influence customer churn rate, the leading causes of churn can be attributed to one of “the big three:” Read on or jump ahead to the topics below: Average subscription length Customer acquisition cost Customer lifetime value (CLV) Calculating churn rate Why customer retention is vital.

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What’s Your Strategy for Sales Talent Development? Part 2

Mike Kunkle

Sales onboarding for new sales reps and new or promoted sales managers. They pass through pre-boarding, new-hire orientation, and sales onboarding (role-related training designed to ramp-up the employee to acceptable levels of sales production in the shortest time possible). Recorded webinar on the 5 Stages: [link] ].

Sales 130
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Development Opportunities for Supervisors: Top 12 Resources & Tools

CMOE

Webinar: Making the Most of Limited Resources to Drive the Most Impact : This hour-long webinar discusses how supervisors can adequately manage their responsibilities during times when resources are limited (short-staffed, short on budget and time, etc.). Onboarding Toolkit. Talent Acquisition. Developing themselves.

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The Ultimate Guide to Sales Metrics: What to Track, How to Track It, & Why

Hubspot Sales

Customer acquisition cost (CAC). Engagement rate (link clicks, webinar attendance, video plays, etc.). Average time to find, onboard, and train new partners. Rep Hiring and Onboarding Metrics. Here are the SaaS metrics to measure: Customer Acquisition Cost. Cost Per Acquisition. Percentage of leads dropped.

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The Ultimate Guide to Sales Strategy

Hubspot Sales

Hiring, Onboarding, and Compensation. The next step is to develop a training and onboarding program that will prepare them to start selling effectively and efficiently, followed by a compensation and rewards plan that will motivate them to continue performing. Performance and Measurement Procedures. Time to track!

Sales 144
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Re-engaging Lost Leads: A Simple Guide

Hubspot Sales

A trigger event is anything that creates a sales opportunity with your leads, like a new company executive, an acquisition, or even someone opening your email. Use trigger events to reconnect with lost leads. Use a CRM. A CRM is a valuable tool for all sales teams, especially when it comes to tracking leads.

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Marketing technology system review – Clean contact data with Cirrom

Red Star Kim

Onboarding was rapid. Not only that, it suggests which changes are needed to improve that score, and then enables you to make those changes. Running Cirrom across our entire CRM gives me confidence that our data is accurate and up-to-date, empowering our CRM Manager to focus on more strategic work.