Flevy

OCTOBER 24, 2024

Retail banking is undergoing one of the most significant transformations in its history. At the heart of this balancing act is the retail banking value chain. Unlocking the Retail Banking Value Chain The retail banking value chain represents the complete set of activities that banks engage in to serve their customers.

Banking 52

Banking Retail Acquisition Value Proposition 52

Hubspot Sales

APRIL 12, 2021

As your clients start to get more complex and their contracts become more valuable, you may notice your sales cycles lengthening and becoming more complicated in service of procuring larger, more valuable deals. Self-service sales is one of the best ways to sell a product and keep a low customer acquisition cost (CAC).

Marketing 116

Marketing Sales Retail Decision-making 116

Zendesk

DECEMBER 1, 2021

For a clothing retailer, it’s making sure the customer knows about new services and new seasonal clothing lines. But if a company finds it is losing customers—and remember, customer acquisition is both costly and competitive—the first place it should look is at the customer data. Loyalty or advocacy.

Management 52

Management Procurement CRM Customer Experience 52

QYMATIX

SEPTEMBER 6, 2022

A high reference value can, for example, be the market or innovation leaders of individual industries, whose acquisition is seen as a door opener and trailblazer to further customers in this industry. Conversely, companies that practice value-based customer management also know which customers are of little or no value to them.

B2B 40

B2B Supply Chain Suppliers Decision-making 40

Insightly

SEPTEMBER 19, 2023

An effective CRM strategy example might involve an online retailer segmenting its customers based on purchase history data. When combined with demographic details, this information could help the retailer effectively segment customers and develop targeted marketing strategies for each group.

CRM 52

CRM Insurance Healthcare Manufacturing 52

Insightly

SEPTEMBER 19, 2023

An effective CRM strategy example might involve an online retailer segmenting its customers based on purchase history data. When combined with demographic details, this information could help the retailer effectively segment customers and develop targeted marketing strategies for each group.

CRM 52

CRM Insurance Healthcare Manufacturing 52

Account Management Skills

JULY 17, 2023

And I think the reality quite often is because those platforms have grown out of merger and acquisition, they are a bit of a Frankenstein. I have worked for a multi brand sports retailer before. And so what was a very small box of a single website becomes a much bigger box, but it’s still a box at the end of the day.

Account Management 52

Account Management Meetings Management Digitalization 52