QYMATIX

APRIL 27, 2021

The question is no longer “if” a B2B company will implement artificial intelligence (AI), but “how” AI tools enable more efficient work in many areas. For that reason, let’s focus on the “make or buy” decision and park the benefits of AI-powered software in another article. B2B sales is no exception.

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Artificial Intelligence Software Software Decision-making 52

Red Star Kim

FEBRUARY 6, 2023

I’ve known David Brady – the serial entrepreneur specialising in professional services marketing technology – for more years than either of us care to acknowledge (but see the articles below if you’re interested). Its mission is to eliminate bad contact data in professional services firms and make CRM and marketing teams more successful.

Marketing 26

Marketing Artificial Intelligence CRM Digitalization 26

Nutshell

DECEMBER 7, 2023

Generative artificial intelligence (AI) has been the talk of the town this year for its potential to transform entire industries. One way to harness the power of artificial intelligence is by implementing AI productivity tools. Find out how Nutshell uses Power AI to streamline your workflows.

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Artificial Intelligence Software Software Meetings 100

Mercuri International

MAY 23, 2023

To say that we are living in a time where artificial intelligence (AI) is becoming increasingly relevant is a masterpiece of understatement. Using AI tools to crawl CRM systems and other customer data for predictive patterns. Well, that’s beyond the scope of this article, but when it applies to SAMs it’s all about pragmatism.

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Artificial Intelligence Value Proposition Account Management Co-Creation 52

QYMATIX

JUNE 7, 2022

Artificial intelligence technology can be used in a wide variety of areas. In this article, you will learn how AI was used in a mechanical engineering company. I’ve already written a few posts on this blog about Artificial Intelligence (AI) in sales. That’s why I report on a specific case study below.

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Artificial Intelligence Construction Manufacturing CRM 40

QYMATIX

JUNE 26, 2023

Artificial intelligence (AI) in sales: AI helps customers and is rapidly revolutionising the world of B2B sales. In this article, we will explore the benefits of using AI in B2B sales, including its ability to enhance customer relationships and drive revenue growth. Main Benefits of using AI in Sales AI makes CRM better.

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Artificial Intelligence B2B Manufacturing e-Learning 40

SuperOffice

OCTOBER 29, 2021

Artificial Intelligence (AI) is everywhere today. And the CRM industry is not an exception when it comes to embracing AI technologies. And the CRM industry is not an exception when it comes to embracing AI technologies. Nowadays, AI is frequently applied in CRM applications. TRILLION in revenues! What is AI?

CRM 82

CRM Artificial Intelligence Supply Chain Decision-making 82

Hubspot Sales

JUNE 2, 2023

It’s no wonder that CRMs offer artificial intelligence (AI) when you consider how much easier AI makes a lot of customer-related tasks. Additionally, AI makes finding your way around a CRM system effortless. How AI Enhances CRMs It’s clear that AI is helping businesses, but how exactly is AI enhancing CRMs?

CRM 128

CRM Artificial Intelligence Decision-making Onboarding 128

Hubspot Sales

JUNE 6, 2018

Artificial Intelligence makes it easier than ever to flip the 80/20 rule on its head and make all reps high performers. The good news is a new technology is emerging with the power to flip the script on the 80/20 rule: artificial intelligence (AI). But AI is capable of so much more.

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Artificial Intelligence Sales Negotiation Communication 111

Zendesk

JANUARY 21, 2021

The engine proactively picks up vital information from the agent’s response and populates a knowledge article on a predefined template; thereby integrating KCS practices into the workflow and keeping employees and managers happy. On top of that, it stops wastage of time on creating articles that already exist. Quantifies KCS efforts.

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Artificial Intelligence Banking Facilitation Onboarding 98

Hubspot Sales

APRIL 13, 2021

This article by Price Intelligently breaks down the steps to find your value metric in detail. They offer different pricing for marketing, sales and CRM, and customer service tools, with recommended bundles for various customer segments. Create pricing tiers. Image source: HubSpot. Image Source: Pricefx. Image Source: Competera.

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Artificial Intelligence B2C Retail Profitability 111

Hubspot Sales

JUNE 8, 2023

In this article, we’ll share everything you need to know about AI email assistants, from what they are to when to use one and all the tools we love. In this article: What is an AI email assistant? An AI email assistant is a tool that uses artificial intelligence to help you manage emails.

Artificial Intelligence 122

Artificial Intelligence CRM Decision-making Management 122

Hubspot Sales

SEPTEMBER 20, 2023

Operationally, conversational AI speeds up processes within tools like your CRM or CMS, makes reporting easier, decision-making more effective, and so much more. In this article: What is conversational AI? Conversational AI is artificial intelligence (AI) that processes and generates human-like conversations.

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Artificial Intelligence Sales Prioritization Meetings 128

Zendesk

DECEMBER 7, 2021

Companies are increasingly leaning on artificial intelligence (AI) to automatically collect and organize customer data at each touchpoint so they can deliver better experiences. The bot can suggest help center articles, instructional guides, and other resources that customers may find helpful while getting started.

Customer Experience 97

Customer Experience Artificial Intelligence Onboarding Retail 97

Help Scout

MAY 18, 2021

It’s also possible they have other features — like automation or artificial intelligence — that chat tools included as a feature of another service may not have. They offer it as a free service, and if you’re a HubSpot user, you can connect to your CRM. Help Scout Best live chat tool for complete customer service.

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Artificial Intelligence Communication Media CRM 116

SBI Growth

JULY 18, 2018

For those interested in profitably scaling your sales team, three focus areas, within new tech, standout: Artificial Intelligence applied to lead generation & qualification. There is a large, diverse ecosystem of technologies available aimed at improving sales performance. Algorithms to improve forecast accuracy.

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Artificial Intelligence CRM Profitability Sales 63

Hubspot Sales

APRIL 23, 2021

Zendesk is a customer service software and sales CRM that helps you respond to customer inquiries and needs. Publish articles, share polls, host events, send messages, and set up groups on your branded platform. Hard-hitting news is delivered in short snippets with links to the original articles.

Small Business 126

Small Business Finance Banking eCommerce 126

QYMATIX

JUNE 22, 2021

Even without the help of a computer scientist, a sales manager recognizes that the near future will bring considerable changes in his profession – triggered by artificial intelligence (AI). There will be artificial thinking selling-machine more efficient than salespeople will ever be, thanks to artificial intelligence.

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Artificial Intelligence Sales Analytics B2B CRM 52

Arpedio

FEBRUARY 20, 2024

Navigating Account-Based Selling: CRM, AI and Customer Understanding Explore the ARPEDIO platform ← Back to blog When it comes to B2B sales, companies often find themselves wrestling with a myriad of challenges, from a lack of prospecting skills to navigating lengthy sales cycles. AI is about trust. And about augmenting the human being.

CRM 52

CRM Artificial Intelligence B2B Account Management 52

Hubspot Sales

AUGUST 1, 2023

Luckily, new artificial intelligence technologies are transforming the industry. If you haven’t integrated AI into your sales processes, this article will give you all the reasons you should. AI can integrate with your CRM so you can pull data faster. HubSpot CRM includes ChatSpot to help you do your job faster.

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Artificial Intelligence CRM Sales Media 98

Red Star Kim

SEPTEMBER 26, 2023

The research team will ensure that all data and surveys are managed and integrated in central knowledge systems and integrated with CRM and performance monitoring. Artificial Intelligence (AI) The impact of AI on M&BD teams in professional services is still being explored.

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Marketing Key Account Management Account Management Artificial Intelligence 130

QYMATIX

OCTOBER 25, 2022

Artificial intelligence and Machine learning revolutionize B2B Sales & Marketing. Machine learning and artificial intelligence (AI) in sales are not dreams of the future. Machine learning is one of three areas of artificial intelligence. Machine learning is one of three areas of artificial intelligence.

Artificial Intelligence 52

Artificial Intelligence Logistics B2B Sales 52

Apptivo

JUNE 22, 2022

Customer relationship management (CRM) is a whole new specialization in business management that is created specifically for this purpose. CRM systems are software suites that enable you implement your CRM strategy. CRM systems are software suites that enable you implement your CRM strategy. What is CRM?

CRM 52

CRM Customer Experience Software Software 52

QYMATIX

MARCH 29, 2022

In this article, you will learn what you can expect from a CRM system with artificial intelligence. Using CRM systems have long been a common practice in large companies today, even if not always successfully implemented. Predictive sales analytics/artificial intelligence (AI) is being added to the CRM systems.

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Sales Analytics CRM Artificial Intelligence Acquisition 40

Hubspot Sales

SEPTEMBER 17, 2024

In this article, I’ll define AI sales coaching, talk through its benefits and challenges, and share some examples of AI sales coaching in-action. This will be the only time in this article where I say something super “federal,” as the kids say. However, the big question remains: Is AI truly th e future of sales coaching?

e-Learning 59

e-Learning Sales Decision-making Healthcare 59

Hubspot Sales

AUGUST 3, 2023

In this article, we’ll delve into the challenges and share expert tips for selling your AI products to an apprehensive buyer or within a competitive market. In her Forbes article , Jodie Cook says, “Some entrepreneurs are afraid of AI. The screenshot below is taken from HubSpot’s artificial intelligence page.

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Artificial Intelligence Sales CRM Meetings 98

Hubspot Sales

MARCH 25, 2025

This article is all about AI and AI agent usage. This article leans into AI agents positively, finding solutions to potential drawbacks. Is your sales team using a CRM with built-in AI ? Sticking with the CRM example, goal-based agents can assist sales teams in knowing what actions to take for which prospects.

Decision-making 52

Decision-making Sales Healthcare CRM 52

PandaDoc

SEPTEMBER 21, 2022

In this article, we’re covering 14 apps and platforms that offer sales pipelines. Because the vast majority of sales CRM software offers some kind of pipeline management workflow. the pipeline you end up using will be part of the CRM solution you ultimately select for your business. Let’s get started! Often (but not always!),

CRM 52

CRM Software Software Sales 52

Hubspot Sales

DECEMBER 18, 2024

Although you will find some of that in this article, too.) Meanwhile, over 90% of CRM leaders say AI has improved customer service response times. I don't know about you, but I think those are very wise words to end this article on, indeed. When I saw the topic AI and franchising, I was nervous.

Food and Beverage 52

Food and Beverage Artificial Intelligence e-Learning Manufacturing 52

SBI Growth

AUGUST 20, 2018

It’s Crunch Time – the Beginning of Q4. Are you going to hit your 2018 number? What’s your forecast for 2019? Do you have the heads, processes, and funding to ensure a successful 2019? Only a handful of Sales Ops leaders can.

CRM 101

CRM Artificial Intelligence Sales Marketing 101

QYMATIX

JULY 22, 2024

Against this backdrop, using artificial intelligence (AI) is becoming increasingly important. In this article, we focus on the use of AI in wholesale sales. Artificial intelligence, specifically machine learning models, accelerates and improves classic predictive analytics.

Artificial Intelligence 52

Artificial Intelligence Supply Chain CRM Sales Analytics 52

Hubspot Sales

AUGUST 24, 2023

In this article, we will explore the widespread adoption of AI sales reps, highlighting their diverse applications and significant impact on the sales industry. It can gather intelligence, saving time and personalizing prospect communications. Let’s explore some use cases where AI sales reps have made a significant impact: 1.

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Artificial Intelligence Emotional Intelligence Negotiation Sales 98

QYMATIX

APRIL 12, 2022

Successfully implementing Predictive Analytics in your CRM requires more than just software. Companies that successfully execute predictive analytics in their CRM are easy to identify. Finally, they introduce Predictive Sales to CRM step by step and learn from their experience. Let’s start. AI does not replace humans.

CRM 40

CRM Artificial Intelligence Manufacturing Account Management 40

SuperOffice

APRIL 19, 2021

In this article, we’ll share what a customer engagement platform (CEP) is, how you and your organization can benefit from it and, 5 important features every platform needs. Think of them like a combination of a CRM , help desk, and communication platform. Because this is what customers actually want from brands. Knowledge base.

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Artificial Intelligence Customer Experience Communication Profitability 110

QYMATIX

OCTOBER 7, 2024

As artificial intelligence (AI) becomes increasingly integrated into sales, a key question arises: Do companies really need comprehensive change management to successfully implement these technologies? This article examines what change management means and why the effort required to implement AI in sales is often vastly overestimated.

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Artificial Intelligence Management Software Software 52

Hubspot Sales

JULY 25, 2023

Like many disciplines, sales teams everywhere are trying to understand what role artificial intelligence will play in their industry. What we like : AI helps sales professionals identify, qualify, and reach out to prospects– then organize those contacts in your CRM. AI is no longer a construct of the future.

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Co-Creation Artificial Intelligence Sales Onboarding 98

Nutshell

DECEMBER 20, 2023

This year was a busy one at Nutshell: we rolled out several big updates and enhancements to the CRM you know and love, celebrated one year of partnership with WebFX , and welcomed new people to our team who are shaping our future. Learn about the three ways to use the emails on lead timelines feature in this support article.

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CRM Artificial Intelligence Meetings Decision-making 71