Red Star Kim

NOVEMBER 2, 2023

The article What Today’s Rainmakers Do Differently (hbr.org) was published in Nov-Dec 2023. Over the past five years, the firm has trained over 500 partners, resulting in stronger client relationships and helping increase firm revenue. Rainmaking best practice in professional services firms (Selling behaviours).

Client Relationships 130

Client Relationships CRM Financial Services Decision-making 130

Account Manager Tips

SEPTEMBER 7, 2022

This article explains how. This article from HBR has lots of tips on how to write a thank you note and example scenarios deserving of recognition. Developing Knowledge-Based Client Relationships. Let me know if anything in this article caught your eye, I'd love to hear from you. Bain B2B Elements of Value.

Value Proposition 130

Value Proposition Key Account Management Negotiation Account Management 130

Red Star Kim

APRIL 24, 2023

Yet there was an interesting article In March 2023 17 Top Reasons Lawyers Don’t Call Their Clients – The BTI Consulting Group “High-quality voice dialogue between clients and their relationship partners remains rare. This leaves a lot of room to develop client relationships”.

Emotional Intelligence 26

Emotional Intelligence Financial Services Decision-making Digitalization 26

Red Star Kim

NOVEMBER 8, 2022

This article “Soft skills revisited – with a leadership perspective” has just been published on Lexology. This lack of listening caused a plethora of problems for those trying to build empathy and trust in order to create client relationships and sell legal services. New soft skills for remote working.

Leadership 100

Leadership Emotional Intelligence Remote Working Digitalization 100

Account Manager Tips

AUGUST 31, 2022

This article explains how. Developing Knowledge-Based Client Relationships. It explains in great detail how to add value by transforming information into knowledge, helping clients make better decisions and enhancing processes. Let me know if anything in this article caught your eye, I'd love to hear from you.

Value Proposition 130

Value Proposition Negotiation Key Account Management B2B 130

Jermaine Edwards

DECEMBER 6, 2023

This is probably the faster way to lose trust in any relationship and is a destructive force that is hard to mend. Clinical Psychologist Lisa Firestone in a recent article in Psychology today said. Action you can take: This approach will have some dependence on your relationship with the other person.

Emotional Intelligence 130

Emotional Intelligence Client Relationships Key Account Management Negotiation 130

Red Star Kim

SEPTEMBER 26, 2022

These articles relate to marketing qualifications: New CIM professional marketing qualifications – 2020 (kimtasso.com). There are many articles on building relationships with fee-earners and achieving buy-in, including: DACRIE – A model to enhance business relationships (kimtasso.com).

Digitalization 147

Digitalization Media Marketing Communication 147

Zendesk

MARCH 22, 2021

Companies often solicit testimonials from happy or long-term clients, then present their recommendations as featured quotes, articles, videos, or podcasts. There are two things to consider when generating customer testimonials—what type of story you want to tell and which client relationship would best illustrate it.

Advertising 98

Advertising B2B B2C Customer Experience 98

Account Manager Tips

APRIL 11, 2022

It's an app that makes it easy to revisit and learn from your eBook and article highlights. It talked about the fact that consultants who bounce in an out of the client relationship have more status and impact than account managers that deal with the client daily. "A So, I decided to sign up for Readwise.

Account Management 130

Account Management Key Account Management Client Relationships Innovation 130

Hubspot Sales

OCTOBER 5, 2020

Saw this article today, and based on our recent conversations, I thought you would enjoy reading it, too. Relationship building during virtual times is different but by no means is it impossible. Likewise, share your own content so you show up in your connections’ feeds and stay top of mind. For example: Hi Michelle.

Meetings 139

Meetings Client Relationships Remote Working Media 139

Account Manager Tips

SEPTEMBER 28, 2022

This month's titles will help you grow your authority at work, improve your relationships and teach you how to accept feedback (even when you're not in the mood to hear it. + Let me know if anything in this article caught your eye, I'd love to hear from you. How to Get Out of a Reading Slump. My favourite is set goals.

Key Account Management 130

Key Account Management Account Management Management Publishing 130

Arpedio

APRIL 29, 2024

A sales account plan strategy is a vital tool for achieving sales growth and building strong client relationships. By the end of this article, you will have a clear understanding of the importance of a well-defined sales account plan strategy in driving sales growth and fostering lasting client relationships.

Account Planning 52

Account Planning Client Relationships Value Proposition Sales 52

Engage Selling

JULY 19, 2018

Sure, you’ve probably read numerous articles online dedicated to helping you make more sales. You’ve probably seen just as many videos dedicated to being healthy. Rarely though, are the two concepts ever fused. Yet, paying attention to your health and … Read More »

Sales 92

Sales Client Relationships Communication Management 92

Arpedio

APRIL 30, 2024

The Components of Account Growth Strategy An effective account growth strategy comprises several essential components designed to help you optimize client relationships and drive sustainable growth. Book demo The Power of Regular Communication Regular communication acts as the foundation for building strong client relationships.

Account Growth 52

Account Growth Client Relationships CRM Business Growth 52

Hubspot Sales

JULY 21, 2020

If you’ve done your job right, the same client isn’t going to need your service again for a while. The end of a single project doesn’t have to be the end of your client relationship. Maintaining a good relationship is the best way to get repeat business out of this scenario. The customer’s needs have changed.

Client Relationships 134

Client Relationships B2B Marketing Management 134

Red Star Kim

DECEMBER 9, 2022

Related articles: Professional Marketing Forum Conference 2021 PM Forum (kimtasso.com) Bidwells. client relationship management (CRM) (kimtasso.com) JLL. The firm’s range of research is explored here Overview — Remit Consulting. Property marketing case study – Integrated campaign on farmland value (kimtasso.com).

Leadership 26

Leadership Marketing Future of Work Profitability 26

Red Star Kim

NOVEMBER 24, 2023

Thought leadership manual by Tim Prizeman (kimtasso.com) Walking in the client’s shoes Ben Sutton of Grant Thornton and Alain Thys took delegates on the client journey of the future. To future-proof client relationships using clarity, empathy, commitment and flair.

Digitalization 130

Digitalization Leadership Marketing Brainstorming 130

Red Star Kim

OCTOBER 16, 2023

This article is a summary of the conversation and key takeaways from a workshop in London for MBL. And to know when to cut their losses and move onto other potential referrer relationships. Working as part of a team helps people develop their relationship competencies which they can then transfer to client relationships.

Management 130

Management Onboarding Emotional Intelligence Communication 130

Revenue Storm

MARCH 8, 2022

If we do not nurture, tend, and pay attention to our relationships on a regular basis, the weeds of discontent eventually take over our client relationships. Selling to a client involves many rewarding, tedious, and painful steps. In our exciting world of sales, this has a direct parallel. We call this follow up.

Procurement 78

Procurement Client Relationships Meetings Sales 78

Red Star Kim

MARCH 16, 2023

His key points were: Know the client’s business – and tailor services and messages accordingly Expand who you know across the relationship Build complementary services Help clients see around the corner Engage and follow through with the opportunity The post Cultivate a cross-selling culture appeared first on Kim Tasso.

Key Account Management 130

Key Account Management Onboarding Communication e-Learning 130

Nutshell

JULY 16, 2021

The more your team members understand your organization’s sales figures and client relationships, the more likely they are to surface ideas that can drive revenue for you in the future. I previously wrote a knowledge base article about selecting helpful dashboard cards based on your department or role within your organization.

CRM 118

CRM Communication Marketing Organization 118

Red Star Kim

NOVEMBER 18, 2022

This article was published in the latest edition of PM Forum Magazine. PM Conference Report 2022: Strategy implementation, Employer Value Propositions (EVP), Storytelling and Client Feedback. The event took place on September 29 th 2022.

Value Proposition 130

Value Proposition Procurement Innovation Leadership 130

Hubspot Sales

APRIL 25, 2023

In this article, we’ll give you a comprehensive overview of the consulting career path. Principal/Director Directors strengthen and develop new client relationships. Their key roles include identifying new business opportunities, winning projects, managing client relationships, and providing leadership.

Healthcare 111

Healthcare Insurance Shareholders Interpersonal Skills 111

Hubspot Sales

SEPTEMBER 1, 2023

In this article, find the ethical concerns and best practices for using AI. We integrate AI into our processes for efficiency, but we never allow it to compromise the personalized human touch that is integral to our client relationships,“ he says. ”We

Artificial Intelligence 116

Artificial Intelligence Decision-making Sales Software 116

Deep Insight

NOVEMBER 29, 2021

This blog is a shortened version of an article entitled The CX Factor which originally appeared in the October 2021 edition of Modern Lawyer , published by Globe Law and Business. There’s a lot of talk at law firms about client relationships. But for many clients these can still seem hollow words based on one-way relationships.

Client Relationships 52

Client Relationships Leadership Decision-making Value Proposition 52

Showpad

SEPTEMBER 6, 2019

This article explores these two categories as well as possible solutions. With help from Marketing, Sales can develop their “digital brand” to add value to client relationships. Rob Hyams gives a dose of reality in this AdExchanger article. Where Marketing Meets Sales?Building Sales Enablement Journey: Sales Coaching.

B2B 45

B2B Client Relationships Sales Digitalization 45

Red Star Kim

FEBRUARY 28, 2023

Kim Tasso article PM Magazine marketing professional services to high net worth clients (kimtasso.com) We also challenged the view that the older generation was less IT savvy adept and less engaged in the use of technology by looking at the evidence. 100% yes Do you have plans to enter or develop new markets?

Emotional Intelligence 130

Emotional Intelligence Management Business Planning Value Proposition 130

Red Star Kim

SEPTEMBER 6, 2022

The role of community, gossip and belief are touched on and there’s reference to Dunbar’s Law (see Client relationship management (CRM) – how many close social (kimtasso.com) ). Six leadership skills to master are listed: compassion, look after yourself, respect, time and attention management, self-awareness and listening.

Communication 130

Communication Facilitation Leadership Remote Working 130

Liston Witherill

MARCH 22, 2021

In fact, it’s the road to a dysfunctional relationship. While client relationships don’t have the emotional weight of a romance, they still come with loads of financial, career, and mental health implications. In this article, I’ll cover: What it Means to Manage Expectations Well.

Management 52

Management Client Relationships Profitability Negotiation 52

Zendesk

MARCH 17, 2022

ACV is short for annual contract value , and in this article, we’ll discuss why it’s important and what makes it different from other key metrics. Unfortunately, every company has limited resources when it comes to managing client relationships. This means some clients are inevitably left waiting in line.

Sales 98

Sales Prioritization Client Relationships Sales Analytics 98

PandaDoc

OCTOBER 14, 2020

The last thing you want to do is begin the client relationship on a foundation of fear and mistrust. While this article has focused on initial sales techniques, the ongoing customer relationship should be founded on the same principles. A good story has tension, and for tension, there has to be something at stake.

Decision-making 111

Decision-making Sales Suppliers Advertising 111

Engage Selling

APRIL 5, 2018

It seems every second or third article online discusses how to communicate with them, what they seek in an employer and what gets them operating … Read More » Millennials in the professional world have been a hot topic for the past few years.

Communication 70

Communication Client Relationships Management Sales 70

Whetstone

JULY 11, 2024

Strategic Account Managers (SAMs) are essential for driving long-term success in client relationships. This article explores these aspects, offering a concise guide for SAMs aiming to thrive in their roles.

Stakeholders 52

Stakeholders Account Management Decision-making Strategic Thinking 52

Liston Witherill

MARCH 23, 2021

In fact, it’s the road to a dysfunctional relationship. While client relationships don’t have the emotional weight of a romance, they still come with loads of financial career and mental health implications. And you’ll immediately get my top 10 podcast episodes and articles right when you sign up.

Management 52

Management Client Relationships Decision-making Profitability 52

Arpedio

JANUARY 3, 2024

In contrast, warm calling involves reaching out to a prospect with whom you have already established some sort of relationship or connection. In this article, we’ll explore the differences between cold calling and warm calling , and provide key sales strategies to help improve client engagement and maximize your chances of success.

Client Relationships 52

Client Relationships Sales Communication Prioritization 52

Engage Selling

NOVEMBER 17, 2017

There has been much debate on my LinkedIn article regarding cold calling. I’ve discussed it in-depth this year especially, as in 2017 and beyond there are simply more effective prospecting methods available today. Seriously, think about the last time someone … Read More »

Client Relationships 63

Client Relationships Communication Management Sales 63

Whetstone

JUNE 12, 2023

By involving internal stakeholders early and fostering strong communication channels, strategic account managers can unlock numerous benefits, including improved client satisfaction, streamlined processes, greater and faster innovation, and enhanced business outcomes.

Stakeholders 52

Stakeholders Account Management Decision-making Finance 52