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THE 10-K FILING: THE MOST IMPORTANT DOCUMENT THAT SAMS NEVER READ

Strategic Account Management Association

In the age of convenience, where same-day deliveries have become the gold standard and news articles are now conveniently timed down to the second, our need for accurate and concise information has never been more pressing. So, Jacques, how do You define value?”. Both the CXO and salesperson will have their own definitions of value.

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Business Model Innovation (BMI): Business Model Journey

Flevy

In this article, we will go on a journey… a journey for your Business Model. As defined by Clayton Christensen, author of the Innovator’s Dilemma, a Business Model consists of 4 elements: Customer Value Proposition – The Customer Value Proposition is the “job to be done.” Creating Innovation.

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Does Your Strategic Planning Process Incorporate Customer Value?

Luminas Strategy

The following Harvard Business Review article, “The Hard Questions to Ask When Planning Your Strategy” provides an interesting perspective on conventional strategic planning and the importance of being realistic about the value that your organization creates. Together, you can become more profitable.

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3 CRM Models and How They Improve Customer Profitability

Insightly

CRM Models: How They Can Boost Customer Profitability. These strategies underpin the process of managing customer data, helping to ensure you make the most of the information you gather. At its simplest, CRM involves keeping track of end-to-end customer interactions across their lifetime journey. What Is CRM?

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The Ultimate Guide to Price Optimization

Hubspot Sales

Successful price optimization is a matter of finding the sweet spot between valuable and lucrative — a balance that can have a major impact on your sales, customer satisfaction, profits, and achievable growth goals. It requires research to understand both your customers and your business. Define goals and constraints.

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The 10 Immutable Laws Every Business Needs to Follow

Jermaine Edwards

You might find my article on how to increase perceived value in your customer relationship helpful HERE. LAW THREE: You must know who your customer is trying to become. Very few ask the question before the customer comes on board “Where do our customers need to go next?” and “Where are we going?”.

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The 10 immutable laws every business needs to follow

Jermaine Edwards

You might find my article on how to increase perceived value in your customer relationship helpful HERE. LAW THREE: You must know who your customer is trying to become. Very few ask the question before the customer comes on board “Where do our customers need to go next?” and “Where are we going?”.