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Coaching and Consulting skills – Limiting beliefs, approaches to helping and marketing consultancy

Red Star Kim

kimtasso.com) Excellent 12% (2) Good 47% (8) OK 41% (7) Which consulting skill do you most need to develop EQ/emotional intelligence 0% An introduction to emotional intelligence (EQ) and empathy (Video) (kimtasso.com) Research on leadership and emotional intelligence (EQ) (kimtasso.com) Book review – Emotional Intelligence 2.0

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Soft skills revisited – with a leadership perspective

Red Star Kim

This article “Soft skills revisited – with a leadership perspective” has just been published on Lexology. The shift to remote working during lockdown drove the need to develop several new soft skills. Soft skills in the news. Rising up above those silos appears to be a pressing need.

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The most important customer service skills for 2021

Zendesk

And with knowledge management tools, agents can search and send articles within tickets, create new articles while answering tickets, and automate knowledge management hygiene. Part of that requires interpersonal skills and emotional intelligence. Relationship building.

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Book review: Sales Mind – 48 tools to help you sell by Helen Kensett

Red Star Kim

She touches on the three pillars of persuasion ( Influence and persuasion skills with Aristotle and Knights and Dinosaurs (kimtasso.com).

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8 Eternally Human Leadership Competencies

MDI Training

8 Eternally Human Leadership Competencies Do you prefer to listen to this article? Click below to access our AI-generated version of this blog article! While artificial intelligence (AI) is advancing rapidly and can perform many tasks, certain leadership competencies are likely to remain essential. Eternally human.

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10 Sales Skills Every Salesperson Should Master

Chally

We know that personality traits dont predict success , because charisma can only take you so far before needing interpersonal skills, and the ability to work with customers in many different environments. In fact, the top skills needed for sales can be broken down into three categories.

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10 Sales Skills Every Salesperson Should Master

Chally

In fact, the skills used today to be a great salesperson go much deeper. We know that personality traits don’t predict success , because charisma can only take you so far before needing interpersonal skills, and the ability to work with customers in many different environments. Soft Skills and Traits. Active Listening.