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It is the start of 2020, a new year for your organization. You are just getting back from vacation, coming into a flurry of activity. Last year probably had some ups and downs, but you are ready for a new.
KAM skills development is not only for Key Account Managers. I remember a very successful global medium-size industrial company who has appointed a few GlobalAccount Managers chartered to manage the most strategic customers.
This is a high level article for the top sales leader in the company. I reviewed 8 specific recent termination situations for this article. For the rest of this article we’ll focus on 2 of the items above. For example, he didn’t move fast enough on the globalaccount program. 40% of revenue came from 19 accounts.
This article focuses on individual competencies, especially those of the Key Account Managers. Other articles on this blog explore the collective KAM capabilities an organisation must develop to be successful with KAM. Key Account Management is a rich and complex area and few practitioners write about it.
Some of your career options for key account managers: Strategic Account Manager. Look after bigger, more complex, more prestigious accounts. Globalaccount manager. Manage accounts in multiple regions, where decision making and policies are centrally decided. Manager/Director. Have a great week.
The Head of the KAM Programme and the Key/GlobalAccount Managers are the leading contributors but many other functions are involved both in the delivery and commercial management aspects. Let’s go back to the two stories presented at the beginning of this article. Why distinguishing these 3 capabilities matters so much?
This articles is intended for business owners, board members and senior executives with the aim to motivate them to take a closer look at the KAM topic before deciding if they should start a true KAM initiative and on which perimeter. At the opposite end of the spectrum, many business leaders remain cautious, if not suspicious, about KAM/SAM.
Even when I was leading a $400 million globalaccounts organization. For 20 years, I had a monthly sales quota. Rather than start the year 20 times, I actually started the “year” 240 times. Start with the numbers.
This article guides a SWOT analysis for an accounting firm How to conduct a SWOT analysis of an accounting firm | Countingup. And this article shares a SWOT analysis for Deloitte Deloitte SWOT Analysis – The Strategy Story.
Focusing on the right side, we can see some of the critical roles that Marketing needs to play for the success of the customercentric journey and what we have been exploring in this article. . The SAM is the explorer, diving deeply into the needs and goals of their accounts. Download the Article HERE. Previous Page.
Download the Article HERE. About the Author Dominique Côté brings 30 years of experience leading commercial teams in global pharmaceutical and biotech organizations. Her consultancy work is focused on Commercial Excellence, Executive coaching & leadership, KAM/SAM roadmaps & journeys, as well as Account based Marketing.
Drive the necessary “outside in” perspective to ensure the value proposition speak to the Key Account needs and improve patient outcomes. Download the Full Article PDF Here. About the Author Dominique Côté brings 30 years of experience leading commercial teams in global pharmaceutical and biotech organizations.
In this three-part series, we will deep dive into each of these above topics, starting with the Center of Excellence as the lighthouse to the Strategic account management journey. View The Full Article Here. Dominique is a panelist and keynote speaker in Europe and the U.S.
In all my years of selling and leading sales organizations, from mid-markets to enterprise globalaccounts, I have consistently seen Activity Drives Results. Consider for your team what easy quality measures could be used in your systems to spot problems and note them in your printout or PDF of the above table.
Download the Article HERE. They can help their teams get more comfortable (for lack of a better word) in these uncertain times to go back to their accounts/customers and listen louder, reinvent and rethink the collaboration they can have. Dominique is a panelist and keynote speaker in Europe and the U.S.
In the world of sales, AI offers huge potential — and it could be what strategic account managers have been waiting for…if used correctly. Well, that’s beyond the scope of this article, but when it applies to SAMs it’s all about pragmatism. Conclusion So, what’s the future of AI?
Download the Article HERE. About the Author Dominique Côté brings 30 years of experience leading commercial teams in global pharmaceutical and biotech organizations. Her consultancy work is focused on Commercial Excellence, Executive coaching & leadership, KAM/SAM roadmaps & journeys, as well as Account based Marketing.
Clarifying the executive sponsor role, behaviors (internally and externally) and expectations is critical to leverage the role as an accelerator and create executive accountability within the account team. Download the Article HERE. She is the owner and founder of Cosawi and also a Principal at The Summit Group.
I think regular sharing of anything you find of interest, any articles, you see any links you see, I think, you know, there’s it’s not again, rocket science, but I think that is something that people enjoy. And, Paul, you’ve got an awful lot of experience with global brands working on globalaccounts.
He had us read an article that was about listening processes, and listening models and it included, probably about eight different listening models. And I did not understand that listening was a process or listening could be modelled until I read that article. I do totally remember that Jenny.
A good Key Account Plan is very specific on which relationships need to be created, developed and nurtured and why. For example, LafargeHolcim, a construction material company uses Business Reviews with its GlobalAccounts to drive collaboration in the field of R&D and to discuss long-term opportunities on major projects.
In this article, we illustrate various levels of complexity of a buy and sell situation and we explore why this matters a lot to companies and sales leaders. As stated at the beginning of this article, it kick-offs a series on complex sales. Is this sufficient to capture the degree of complexity of a sale situation?
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