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This articles is intended for business owners, board members and senior executives with the aim to motivate them to take a closer look at the KAM topic before deciding if they should start a true KAM initiative and on which perimeter. The time has come where it would be a logical move to engage a few selected customers globally.
They almost always include a growth acceleration criteria as well as indicators focused on the implementation of the strategy and the pace of innovation. In terms of required skills, processes and resources, this belongs more to plain Account Management with an intensity related to the customer size.
There are other ways to differentiate such as through innovation, relationship and service excellence, new product and service development and new delivery platforms. Other factors might include traditional vs innovative, high vs low value, broad or niche market. The perceptual map is a frequently used technique for positioning.
Focusing on the right side, we can see some of the critical roles that Marketing needs to play for the success of the customercentric journey and what we have been exploring in this article. . The SAM is the explorer, diving deeply into the needs and goals of their accounts. Download the Article HERE. Previous Page.
Disruption, although most times unwelcome, gives way to innovation. Could the mother of creativity and innovation be, in fact, disruption? . This is leading many companies to accelerate their strategic account management journeys and transformations. View The Full Article Here. Want to accelerate your SAM journey?
Every superhero needs a partner, and the very best SAMs know when and how to bring the best people to the table to ideate, innovate and create impact for their customers. . Download the Article HERE. Disruption, although most times unwelcome, gives way to innovation. The post Account Base Marketing appeared first on Cosawi.
Drive the necessary “outside in” perspective to ensure the value proposition speak to the Key Account needs and improve patient outcomes. Download the Full Article PDF Here. About the Author Dominique Côté brings 30 years of experience leading commercial teams in global pharmaceutical and biotech organizations.
The business world is currently a fascinating incubator of innovation where being agile, adapting and pivoting is vital to take the uncomfortable but exciting place of reinventing ourselves. Download the Article HERE. Disruption, although most times unwelcome, gives way to innovation. Could the mother.
Marketing can and should also boost confidence and provide credibility by creating business cases that help accelerate, scale and replicate the best, most innovative solutions from across the organization. Download the Article HERE. Disruption, although most times unwelcome, gives way to innovation. Roles in Digital Economy.
In the world of sales, AI offers huge potential — and it could be what strategic account managers have been waiting for…if used correctly. Use AI-based simulations to deliver value propositions and iterate innovations or prototypes through virtual trial and error. Using generative AI to develop summaries of account activity.
Clarifying the executive sponsor role, behaviors (internally and externally) and expectations is critical to leverage the role as an accelerator and create executive accountability within the account team. Download the Article HERE. She is the owner and founder of Cosawi and also a Principal at The Summit Group.
KAM is a strategic initiative which comes on top of plain Account Management. KAM accelerates the execution of a business strategy and, well implemented, is a an accelerator of both growth and innovation. In a Key Account Management approach, the dialogue with the Key Accounts is deeper than the dialogue with standard customer s.
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