This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
25 problems that stop keyaccountmanagers from doing their job Favourite books about problem solving Coming up: How to Build a Successful Executive Sponsorship Program Just for fun: #GorgeousGrandma Day In other news Quote of the week. Keyaccountmanagement is a role that requires both sales skills and strategic thinking.
As a supplier you need to adjust fast and build a foundation of trust. My old contact has been replaced First things first: find out what they want 10 steps to become a supplier of choice Check these out Quote of the week. Pre-existing relationships with competitors that may jeopardise your current status as a supplier.
Some accountmanagers and keyaccountmanagers can get paralysed by over research. This article gives you three critical 20% areas to become the expert to your customers. No one told me what I should be researching, why and how I should use it. Know your customers market. Market Impact (I).
It covers question types, styles, and specific things to ask about your client's organisation, targets, industry, suppliermanagement, and what they think of you. The world's most amazing community of keyaccountmanager. Let me know if anything in this article caught your eye, I'd love to hear from you.
It covers question types, styles, and specific things to ask about your client's organisation, targets, industry, suppliermanagement, and what they think of you. The world's most amazing community of keyaccountmanager. Let me know if anything in this article caught your eye, I'd love to hear from you.
A detailed list of all the activities you need to do to get settled into your new accountmanagement role, grouped into 30 day periods. The rest of this article will explain how, so read on. Here's the job description for a Senior KeyAccountManager at Amazon , advertised in July 2020. competitors.
Challenge traditional supplier-customer relationships - build partnerships and contribute resources through relationships. Commitment to common goals. + Don’t waste time on the wrong accounts. If you're not sure who they are, check out my article on how to identify keyaccounts , with template.) + Think long term.
Is there anything worse a keyaccountmanager has to do than tell clients about a price increase? or make some phone calls to alternative suppliers. For more on the subject, Harvard Business Review has an comprehensive article with practical advice on how to prepare your emotional strategy in negotiations.
The buyer will get help from a different supplier (i.e. Details at the end of this page ) The KAM CLUB You’re only seconds away from the essential training, advice and support you need for an exceptional career in keyaccountmanagement. Let me know if anything in this article caught your eye, I'd love to hear from you.
Experienced thinker/strategist* Negotiator* Sponsor* (typically an executive) Legal Data analyser or risk manager* Technical Enforcer Change Manager* Relationship Manager(s) (ideally the one serving the customer unless they’re part of the problem)* Partners/suppliers. You don’t need to have all these roles on your team.
From our overview article, a competitive advantage is a strength that allows your organization to meet a customer need better than your competition. As a chip and semiconductor manufacturing organization, customers choose our organization as a supplier because: Extended range of solutions. ?We Refresher on Competitive Advantages.
This article focuses on the key factors that have become essential to success in wholesale distribution, such as well-managed customer relationship management, its importance and what it entails. The financial benefits of a B2B loyalty program come from suppliers and buyers rewarding each other’s trust.
This article focuses on the key factors that have become essential to success in wholesale distribution, such as well-managed customer relationship management, its importance and what it entails. The financial benefits of a B2B loyalty program come from suppliers and buyers rewarding each other’s trust.
What is true in the private life is true in business as well, especially between a supplier and their customers. They need their suppliers to come to them with a “seek to serve” mentality. In order to understand their customer needs, in good like in bad times, suppliers need to run regular Business Reviews with them.
In 2016 I wrote a post on the five foundation steps for stakeholder management success in keyaccountmanagement, that was well received and guided lots of leaders. In light of these dramatic changes, this article takes things to the next level. Do any of these scenarios resonate with you?
[link] Harvey Dunham : Adrian, maybe the way to start this is that I’d love to give you a little perspective of why your article so captured our attention right away. Well, this, this leads me to the last point in your article: putting things in perspective, right? Can you buy some stuff fomr me?” Tremendous advice.
We organize all of the trending information in your field so you don't have to. Join 105,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
Let's personalize your content